Medical Assistant

Description

Job title: Certified Medical Assistant

Location: ECPC Pain Specialists of Roanoke Rapids 257 NC-125 Roanoke Rapids, NC 27870

Status: Full-time, Non-exempt

Department: ECPC Pain Clinics

Reports to: Practice Manager and Managing Partner Dr. Hertzberg

Job Supervisory Responsibilities: None

Schedule: Monday - Thursday 7:30 am - 5pm

Overview:

Our beautiful pain clinic in Roanoke Rapids is currently seeking a full-time medical assistant to assist with patients and in-office procedures. This is a dream position! The schedule is Monday through Thursday - every day is a three-day weekend! Here at ECPC, we value our patients and want to get to the root cause of pain. We use a multi-modal approach to pain management which allows us to treat pain at the source. Long gone are the days of sending patients on their way with medication. We are dedicated to helping patients build a better quality of life through innovative and state-of-the-art techniques and procedures. Our medical assistants help us fulfill our mission, vision, and values, by supporting our clinicians in fulfilling treatment plans. Whether it's assisting during a procedure, or scheduling procedures, our medical assistants are there to ensure our clinicians and patients have the support they need when they need it.

Job Summary:

TheMedical Assistant will utilize both clinical and administrative tasks to help clinicians in the pain clinic. Daily responsibilities include checking-in patients and conducting patient intake, assisting the physician before/during/after procedures, conducting prior authorizations and documenting medical information into the electronic medical records (EMR) system. The Assistant must be attentive to patient needs and communicate any potential issues to staff. The Medical Assistant identifies patient needs, provides safe and professional care, and communicates any needs to the provider. The Assistant will have to demonstrate professionalism and tact during difficult patient situations. This is a procedure-based pain clinic, so a passion or desire to help patients eliminate pain is essential. The Medical Assistant will:

Duties/Responsibilities:

• Complete patient intake procedures including collecting patient information, taking vital signs and collecting pills.
• Use compassion when working with patients through all stages of the process..
• Prepare/clean up procedure rooms.
• Assist physicians with a wide variety of procedures and tasks, before, during and after procedures.
• Fax notes to other practices.
• Document patient notes in EMR (eClinicalWorks).
• Obtain prior authorizations for procedures.
• Assist with front desk processes when needed.
• Assist with the C-arm for fluoroscopy procedures.
• Handle difficult situations with professionalism and tact.
• Perform other duties as assigned.

Education and Experience:

• High school diploma.
• Must possess a Medical Assisting Certificate from an accredited program, but will consider years of experience in lieu of education.
• Two years’ medical assisting experience is preferred.
• Knowledge of medical terminology.
• Proficiency with Electronic Medical Record Systems.

Required Skills/Abilities:

• Ability to communicate and collaborate effectively with staff, physicians, and external customers.
• Strong ability to multitask and move from one project to another as needed.
• Works to resolve problems or determines an appropriate course of action in a timely manner.
• Strong time management, follow-through, and organizational skills.

Work Environment/Physical Requirements:

• Work performed in an office environment.
• Involves frequent contact with physicians, leadership, and medical office staff.
• Work may be stressful at times.
• Interaction with others is frequent and often disruptive.
• Requires long periods of standing and walking.
• Physical activity can be irregular and fast-paced, regularly.
• Must possess sufficient eye-hand coordination/manual dexterity to operate medical and office equipment.
• Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations.
• Must be able to lift 50 pounds with no assistance.

ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company. Page 1 of

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