Buyer Risk Policy Analyst 4

At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

About the Team

The Global Risk organization safeguards trust across eBay’s marketplace by ensuring safe and seamless transactions for buyers and sellers worldwide. The Buyer Risk Policy team focuses on protecting the buyer lifecycle - particularly across payments, fraud prevention, abuse mitigation, and policy governance. We invent scalable, data-driven risk solutions that protect customers while promoting balanced marketplace growth.

Based in Austin, this role contributes to a collaborative network of partners across North America, Europe, and APAC. To succeed, it requires developing positive relationships across varying time zones, influencing participants throughout regions, and encouraging alignment on risk strategies suitable for global application.

Role Overview

As a Buyer Risk Policy Analyst, you will be a key individual contributor and strategic thought partner responsible for crafting and expanding buyer risk policy frameworks, especially in the payments risk area. You will bring deep analytical skills, sound policy judgment, and cross-functional leadership to build scalable solutions that reduce fraud and payment risk while maintaining an outstanding customer experience.

This is a high-impact, high-visibility role requiring ownership, structured thinking, and the ability to lead through influence in a global environment. Join us and make an outstanding impact in a dynamic and ambitious team!

Key Responsibilities

Buyer Risk Policy Strategy Development

• Lead the development and optimization of buyer risk policies across the payments lifecycle, including fraud, chargebacks, and emerging payment risks.
• Develop scalable policy frameworks that balance loss mitigation, customer experience, and business growth.
• Assess risk exposure for new initiatives, proactively identifying vulnerabilities and mitigation plans.

Data-Driven Risk Analytics

• Analyze large-scale datasets to identify emerging fraud patterns, policy gaps, and behavioral risk signals.
• Define and instrument key risk performance metrics to evaluate policy efficiency and business impact.
• Conduct deep-dive analyses on incidents and portfolio trends to continuously refine risk controls.
• Partner closely with Data Science and Engineering to translate analytical insights into decision strategies, rules, and system improvements.

Payments & Risk Domain Expertise

• Apply extensive understanding of buyer risk and payment risk management (e.g., transaction fraud, stolen financials, account takeover, collusion, abuse patterns).
• Drive segmentation and lifecycle-based risk controls to manage exposure at scale.
• Ensure global consistency while accommodating regional regulatory and business considerations.

Global Cross-Functional Leadership

• Work together with Product, Engineering, Data Science, Risk Operations, and business teams located in various time zones.
• Foster consensus on risk strategy priorities and roadmap trade-offs within a global operating framework.
• Communicate complex risk insights clearly to both technical and non-technical collaborators.

Innovation & Continuous Improvement

• Identify structural opportunities to modernize risk policy through automation, experimentation, and AI/ML integration.
• Champion experimentation frameworks (A/B testing, control groups) to measure policy impact.
• Act as a subject matter expert and mentor within the Buyer Risk organization.

Qualifications

• 6+ years of experience in Trust & Risk, Payments Risk, or Fraud Analytics.
• Master’s degree or equivalent experience in Statistics, Engineering, Mathematics, Operations Research, Risk Management, Industrial Engineering, or a related field.
• Strong expertise in buyer-side payment risk within ecommerce, fintech, or financial services.
• Advanced SQL proficiency and strong quantitative analytical skills. Proficiency in Python; experience with machine learning or advanced modeling is a plus.
• Proven ability to structure ambiguous problems, perform rigorous analysis, and translate findings into actionable recommendations.
• Proactive, strategic problem solver with a strong sense of ownership.
• Experience working with international teams across various time zones.
• Strong written and verbal communication skills with experience influencing diverse collaborators.

Additional Details

The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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