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Added 2 mins ago
Senior Software Engineer - Front End Developer
RTX
United States
Applied Signal Technology (AST) is seeking a Senior Software Engineer with specialization in front-end development who strives for excellence and has passion to be part of a team that…
Added 4 mins ago
Software Development Engineer, ML Symphony, ML-Symphony
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Santa Clara, CA
…we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have…
Added 8 mins ago
Engineer III, Cloud SDET - Endpoint (Hybrid, Sunnyvale)
CrowdStrike, Inc.
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CrowdStrike is looking for a Senior Software Development Engineer in Test (SDET) to join our growing Endpoint Protection Product (EPP) Cloud team, supporting our Falcon Prevent solution.…
Added 17 mins ago
I
Software Solution Engineer
InterImage
Remote, United States
- $105,000 to $162,000 USD / year
Architect Retrieval-Augmented Generation (RAG) solutions using vector databases and enterprise data sources.
Added 17 mins ago
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System Solutions Engineer
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Remote, United States
- $170,000 to $230,000 USD / year
We are seeking a Technical Product Owner / Solutions Engineer to bridge the gap between customers, engineering teams, and mission stakeholders in the design and delivery of modern…
Added 17 mins ago
Software Engineer
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We are seeking a motivated and innovative Software Engineer to support the development of next-generation AI-enabled solutions for mission-driven environments across the Department of…
Added 17 mins ago
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Senior Ontology Engineer
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Remote, United States
- $175,000 to $228,000 USD / year
As an Ontological Engineer, you will help shape the knowledge foundations behind enterprise AI systems. This role is well suited to someone who enjoys bringing clarity to complex domains…
Added 17 mins ago
DevOps Engineer
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We are seeking a highly motivated DevOps Engineer to support the Report Authoring and Dissemination (RAD) modernization effort. This initiative focuses on converging multiple authoring,…
Added 17 mins ago
Software Engineer 2
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Develop simple data queries for existing or proposed databases or data repositories
Added 17 mins ago
Information Systems Security Engineer 2 - II
InterImage
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We are seeking an Information Systems Security Engineer to support the organization’s information security efforts. This role involves assisting with security-related activities, supporting…
Added 17 mins ago
Information Systems Security Engineer 3
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Fort Meade, MD
We are seeking an Information Systems Security Engineer to support the organization’s information security efforts. This role involves assisting with security-related activities, supporting…
Added 17 mins ago
Software Engineer 3 - I
InterImage
Annapolis Junction, MD
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 17 mins ago
Software Engineer 3 - II
InterImage
Annapolis Junction, MD
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 17 mins ago
Software Engineer 3 - III
InterImage
Annapolis Junction, MD
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 17 mins ago
Cloud Software Engineer 3 - I
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Fort Meade, MD
The Cloud Software Engineer develops, maintains, and enhances complex and diverse Big-Data Cloud systems based upon documented requirements. Directly contributes to all stages of back-end…
Added 17 mins ago
Cloud Software Engineer 3 - II
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Fort Meade, MD
The Cloud Software Engineer develops, maintains, and enhances complex and diverse Big-Data Cloud systems based upon documented requirements. Directly contributes to all stages of back-end…
Added 17 mins ago
Cloud Software Engineer 3 - III
InterImage
Fort Meade, MD
The Cloud Software Engineer develops, maintains, and enhances complex and diverse Big-Data Cloud systems based upon documented requirements. Directly contributes to all stages of back-end…
Added 17 mins ago
Software Engineer 2 - II
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Annapolis Junction, MD
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 17 mins ago
Software Engineer 3 - IV
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Annapolis Junction, MD
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 17 mins ago
Ontological Engineer
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Remote, United States
As an Ontological Engineer, you will help shape the knowledge foundations behind enterprise AI systems. This role is well suited to someone who enjoys bringing clarity to complex domains…
Added 17 mins ago
Automation Test Engineer
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We have an immediate need for an Automated Test Engineer to support a data distribution and validation system and to ensure the quality, reliability, and performance. The ideal candidate is…
Added 17 mins ago
Junior System Engineer
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We have an immediate need for a Junior Systems Engineer to support TO-005, Report Authoring and Dissemination (RAD) and assist with overseeing the planning, design, and implementation of a…
Added 19 mins ago
Product Deployment Engineer, gTech Ads
Google
Chicago, IL · Seattle, WA
Partner with sales and engagement managers to understand customer marketing objectives, infrastructure, first-party data management strategy, and pain points.
Added 22 mins ago
Data Engineer I
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We are seeking a motivated Data Engineer to join our Data Platform Engineering Organization and help build scalable cloud-based data solutions that enable analytics and data-driven…
Added 24 mins ago
SoC Silicon Top-Level Floorplan Engineer
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Experience with SoC design methodologies for full chip power grid, global clocking, data path implementation, third-party IP integration, and bump planning.

Eaton Corporation

Technical Support Engineer, Distributed Infrastructure (D-IT)

Woodridge, IL, United States

$69,000 to $101,000 USD / year

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Job details

Pay: $69,000 to $101,000 USD / year
Posting language: English
Posted: Nov 5, 2026

Original job description

Eaton’s ES AMER NAS division is currently seeking a Technical Support Engineer, Distributed Infrastructure (D-IT). This is a hybrid position and candidates for this role must reside within 50 miles of our Woodridge, IL location be considered for this position.

What you’ll do:

The Technical Support Engineer provides expert technical support for power and connectivity-related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, racks and cooling solutions. This role involves assisting customers with troubleshooting, diagnosis, and application assistance via phone, email and chat.

Technical support ranges from basic and routine to moderately complex issues, requiring long-term troubleshooting and follow-up. The Technical Product Support Engineer will respond to customer inquiries by following troubleshooting steps, referring to published materials, secondary sources or seeking assistance from senior staff. Detailed records of inquiries, complaints and actions taken must be maintained using various technologies. Technical aptitude is essential.

In this function you will:

Provide post-sales technical support to customers, including troubleshooting, investigating and resolving technical problems during and after product installation on a wide range of power protection and data center products
Accurately document service request activities and troubleshooting steps
Effectively communicate product value propositions and product line strategies
Assist the team in improving business processes and electronic tools
Serve on special teams and work on projects to enhance team performance and customer satisfaction
Help the team meet or exceed team metrics and accomplish complex tasks using a variety of resources
Leverage information to provide professional customer support
Work rotational 8-hour shifts between the hours of 7:00 a.m.– 6:00 p.m.

Qualifications:

Required (Basic) Qualifications:

Bachelor’s degree from an accredited institution
Minimum one (1) year of electrical, power, and/or technical experience
Relocation assistance is not available. Candidates must currently reside within a 50 mile radius of Woodridge, IL to be considered.
Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications:

Hands-on electrical, power, and/or technical experience
Experience with test equipment (multimeter, ammeter, network sniffer, etc.)
Hands-on electrical, power, and/or technical experience
Knowledge or experience using Linux operating systems
Prior customer facing experience

Skills:

Position Criteria:

Possess excellent communication skills
Possess excellent time management & organization skills
Ability to prioritize multiple tasks
Team player and positive attitude
Strong professional presence

The expected annual salary range for this role is $69000 - $101000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (https://www.youreatonbenefits.com/candidates) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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More about this job

Skills

Technical support
NAS
Assist customers
Troubleshooting
Sales
Business processes
Customer service
CPT
Linux
Communication skills
Time management

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