Tailored Care Management Supervisor

Lead with Purpose. Empower with Compassion.

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services three years in a row!

Position Snapshot

Location: Winterville, NC (Pitt County)

Schedule: Monday through Friday 8am-5pm with flexibility for team and client needs

Pay: $63,000-$65,000 depending on experience

Work Setting: Hybrid work setting with Community-based travel to meet the needs of the program

Position Type: Full-time

Make an Impact With Us

Do you want work that makes a meaningful difference in your community? Easterseals PORT Health is seeking a Tailored Care Manager Supervisor to join our Targeted Case Management team.

Your Role in Our Mission

As our Tailored Care Management Supervisor you’ll serve as a cornerstone of our care management model - bringing strategic oversight and inspiring leadership to a team that makes a measurable difference every day.

You will:

• Be a Champion for innovative care for individuals throughout Pitt County and surrounding counties.
• Mentor and support Care Managers to deliver high-quality, person-centered services.
• Drive program excellence through strategic planning, quality improvement, compliance, and fiscal oversight.
• Foster collaboration and creativity while keeping people - clients and staff - at the heart of everything we do.

Your leadership will ensure that those we serve not only receive the support they need but feel seen, heard, and empowered to take control of their journey forward.

Why Join Us?

If you're passionate about making a positive impact and helping people thrive, we'd love to have you on our team.

What You’ll Do

• Collaborate with clients, families, and other team members to ensure care plans are aligned with personal outcomes for each consumer.
• Develop and document initial assessments of the consumers personal care needs.
• Conduct a home visit monthly and as needed to assess and re-evaluate the consumer need, modifies the plan of care and conducts the direct service provider supervisory visit.
• Monitors and trains direct service providers providing personal care services or services to medically fragile consumers.

What You Bring

We’re looking for someone who brings the experience, skills, and commitment needed to succeed in this role.

•

We’re seeking a mission-driven leader with:

• A Master’s degree in a human services field
• Full or provisional license: LCAS, LMFT, LCSW, LCMHC, or RN (REQUIRED)
• At least 3 years of experience in care management, coordination, or case management
• Minimum of one (1) year of supervisory or team lead experience preferred
• Strong communication, crisis de-escalation, and strategic problem-solving skills
• A valid driver’s license and insurance for work travel

Why Join Easterseals PORT Health?

Easterseals PORT Health is a trusted and compassionate organization providing disability, mental health, and substance use services across North Carolina and Virginia. Purpose, dedication, and empathy guide the way we support our neighbors and one another.

For benefits-eligible positions, our total rewards package may include:

• Generous paid time off and holidays
• Medical, dental, and vision coverage + FSA
• Life and disability insurance
• 403(b) retirement plan
• Employee Assistance Program and legal services
• Professional development and training opportunities, including AHEC where applicable
• Public Service Loan Forgiveness (PSLF) eligibility where applicable

About Easterseals PORT Health

Easterseals PORT Health helps people with disabilities, mental health and/or substance use challenges, their families, and our employees embrace their potential, access opportunities, build resilience and thrive. Purpose, dedication, and empathy drive our in-person and telehealth service delivery.

Our 2,800-member team provides more than 10.2 million hours of meaningful support to 40,200 children, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing.

Applicants of all abilities are encouraged to apply! Need assistance with the application process or an accommodation? Contact recruiter@eastersealsPORT.com.

Learn More About the Program

https://eastersealsport.com/individual-and-community-services/