Administrative Operations Specialist - Receptionist II

Easterseals MORC is hiring for an Administrative Operations Specialist - Receptionist to help make a difference and become part of something bigger than yourself!

We are looking for Game Changers!

The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

Benefits of Being a Superhero!

Benefits:

• Low-cost Dental/Health/Vision insurance
• Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
• Generous 401K retirement plan
• Paid Leave Options Available
• Up to $125 bonus for taking 5 days off in a row.
• 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
• Wellness Programs
• We are a PSLF (Public Service Loan Forgiveness) Employer.
• We provide bonuses and extra incentives to reward hard work & dedication.
• Mileage reimbursement in accordance with IRS rate.
• Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
• Student loan repayment options
• Pet Insurance

Qualifications:

• High School Diploma or Equivilent
• At least two years experience in a full time clerical role; healthcare preferred

Duties and Responsibilities:

This position is responsible for managing and organizing appointments and answering phones call from clients. This role requires excellent organizational and communication skills, as well as the ability to prioritize tasks and maintain a structured schedule. 1. Greet and engage all individuals and visitors of different background and abilities in a welcoming, hopeful, empathetic manner.

2. Communicate effectively and consistently with all individuals in-person, over the phone, or virtually via Outlook and other Microsoft 365 products.
3. Route visitors, guests and vendors to their appropriate destination and notify staff.
4. Communicate on a consistent basis with Office Manager to ensure that all marketing brochures, pamphlets, and advertisements are current.
5. Receive and distribute all incoming and outgoing documents via various means (e.g. postage, interoffice mail, fax, etc) and process as requested per department/team member.
6. Utilize EMR system to guarantee timely completion of assigned tasks.
7. Maintain confidentiality and adhere to HIPAA requirements with all Personal Health Information (PHI).
8. Keep supply area stocked/notify Office Manager of supply needs.
9. Receive incoming calls and route calls to the appropriate personnel.
10. Maintain cleanliness and organization of front desk and reception area.