Retention Specialist - E99484

Retention Specialist - E99484

Job Title:

Retention Specialist - E99484

Location:

Cheney

FLSA Status:

Non-Exempt

Work Schedule Type:

Regular

Work Schedule:

Monday - Friday, 8:00 a.m. - 5:00 p.m. This position requires evening and weekend on-call responsibilities.

Term of Appointment:

12 Months

Job Summary:

The Program Leading to University Success (PLUS) is currently seeking skilled and team-oriented candidates for the following position: Retention Specialist. The Retention Specialist will oversee the implementation, coordination, and evaluation of PLUS programming (Tutoring, Study Groups, Supplemental Instruction, and/or Academic Coaching) in order to support students at Eastern Washington University on both the Cheney and Spokane campuses. This position reports to the Director of PLUS, and will provide leadership in growing and implementing an exemplary and comprehensive academic coaching program. The salary for this position is $54,951.00 - $66,012.00. Applications are open and accepted until recruitment is closed. Screening of applications will begin on October 23, 2026.

Required Qualifications:

Master's degree in counseling, education, English, psychology, social work, sociology, or related fields of study from an accredited university/college. Work experience coordinating university programs that provide academic services to multiple participants. Work experience utilizing university educational best-practices, particularly in the areas of student learning and/or academic support to facilitate student success inside and outside of the classroom. Evidence that demonstrates an ability to build partnerships and work effectively in a team setting. Demonstrated ability to manage multiple projects and time while under pressure to meet deadlines. Excellent presentation, public speaking, and writing skills. Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.

Preferred Qualifications:

Experience coordinating a university or college student success program, specifically a Peer Academic Coaching program. Experience working with university students. Work experience involving hiring, supervising, training, and/or organizing employees or volunteer staff.

Special Instructions to Applicants:

Required documentation includes all of the items listed below. Attach a detailed cover letter in which you explain how you meet each of the required qualifications [and preferred qualifications, if applicable]. Attach a chronological resume including work history and major duties, education, and any specialized training or skills related to the position. Complete the online application form and respond to the online questions, if applicable. Mission Statement Response - EWU's mission is to provide an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence. We are committed to serving first-generation, Pell-eligible students. How would you contribute to this mission? Proposed Job Duties & Responsibilities Direct Support & Retention of Students (40%) Oversee the implementation, coordination, and evaluation of PLUS programming (academic coaching, study groups, tutoring & specialized programs) which includes College Reading & Learning Association (CRLA) training for student employees, transition programs and other student success initiatives that include academic coaching, study groups, tutoring, and specialized programs. Administrative and Evaluation (40%) Manage and analyze EWU student retention data using EAB Navigate system, EagleNet & other systems adopted by EWU. Design and deliver quarterly study skills workshops tailored to the specific needs of academic departments and individual classes, ensuring alignment with departmental goals under the director's guidance. Engagement and Outreach (15%) Represent the department on university-wide committees focused on student success and retention, contributing to institutional policy and initiative development under the direction of the director. Other (5%) Support the PLUS Director with administrative tasks and provide coverage for the Spokane office as needed. To apply, visit https://apptrkr.com/9904574 je-3025c04aef4b438eba096330db671f6a