Program Coordinator - Student Accommodations and Support Services - C99083

Program Coordinator - Student Accommodations and Support Services - C99083

Location:

Cheney

FLSA Status:

Non-Exempt

Anticipated Start Date:

As soon as possible

Work Schedule Type:

Regular

Work Schedule:

Typical Hours of Operation are M-F; 8-5

Term of Appointment:

12 Months

Job Summary:

The Program Coordinator for Student Accommodations and Support Services will provide office support, student assistance, and accommodation intake oversight. Reporting to the Operations Manager for Student Accommodations and Support Services, the Program Coordinator plays a key role in supporting the services and outreach of EWU's Student Accommodations and Support Services team and connecting students with the right resources. This position will be responsible for advancing the vision and direction of Student Affairs and the Student Accommodations team through office management assistance, budget management, managing the student accommodations intake processes, excellent service, operational support and collaborating with programs and departments across campus as well as in the Cheney and Spokane communities with respect to student support, accommodations, and case management. The SASS Program Coordinator, under the guidance of their supervisor, will help oversee the operational, administrative, and programmatic endeavors related to student accommodations. Critical skills needed include sensitivity to and awareness of confidential information, ability to remain calm and think clearly when engaging with highly distressed students, friendly and welcoming demeanor, excellent time management skills, experience with accounting and budgeting, experience with clerical support, and ability to work in a dynamic and fast paced environment. This position contributes directly to the persistence and retention of students by supporting the work done by Student Accommodations and Support Services. EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position. The salary for this position is $47,004 - $51,216, where the hired candidate will begin within this range is dependent on education, experience, and skills.

Required Qualifications:

Associate degree or equivalent experience Minimum two (2) years of progressively responsible administrative work experience; experience must demonstrate abilities in the following areas: Work beyond entry level tasks, and which is characterized by complexity, overlapping deadlines, and independent responsibility for outcomes Communicate clearly and accurately, verbally and in writing, with a broad range of individuals at different levels of a large organization; Effectively manage and track details of projects, priorities and deadlines; Excellent planning and organizational skills; Effectively work both independently and as a member of a team; Handle projects independently, with absolute confidentiality and sensitivity to policies and procedures; Provide administrative support, initiate and coordinate activities and follow up on related details; Proven attention to detail and accuracy, ability to multi-task and manage deadlines; Demonstrated ability to interpret professional communication, such as medical documentation, professional referrals, and/or educational records Proficient in professional written and verbal communication Ability to understand and apply applicable rules, regulations, policies, and procedures Strong computer skills, specifically including MSOffice Suite Demonstrated interest, ability, and/or experience promoting cultural humility, crisis care, student advising, universal accessibility, disability services, and/or diversity. Ability to act calmly and effectively in emergencies and when working with challenging students Ability to learn to adapt approach in interpersonal communication based on disability-specific needs Must be able to remain calm and think clearly and critically when interacting with highly distressed stakeholders. Distressed stakeholders could include individuals who are demanding, crying, yelling, and are behaving irrationally. Ongoing willingness to self-monitor own personal response to emotional stress and trauma permitting them to remain objective and effective in the role Familiarity with nondiscrimination laws, including the Americans with Disabilities Act Proposed Job Duties & Responsibilities % of Time 70 Responsibility / Duty Office & Intake Management Oversee medical and religious accommodation intake processes and support team members by ensuring students have all necessary documentation before meeting with SASS case managers/team members Assist Operations Manager with daily operation and management of SASS office space.

To view the full job description & to apply, please visit https://apptrkr.com/9738883.

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