Family Support Admin

We're the creators of soil transformation, an environmentally-friendly alternative to burial and cremation. Over a 30-45 day process, we gently transform a body into nutrient-rich soil. Families receive a portion of this soil - to scatter or plant - and the remaining soil is sent to conservation land that we acquire, to restore and protect it for future generations. Our experience is environmentally friendly, digital-first and underpinned by best-in-class family care.

ABOUT THE ROLE

Earth Funeral is hiring a part-time Family Support Admin to help get information and mail-in packets to families on time. Nearly every family we serve receives a mailed package, and our volume is growing faster than our current mail team can keep up with.

You'll join our Las Vegas facility team to keep packets moving, especially through the busy holiday season. This is a great first role for someone early in their career who enjoys hands-on, organized work that makes a real difference for families during a hard time.

WHAT YOU'LL DO

• Assemble, label and mail information packets and welcome packets to families that have made arrangements with Earth Funeral
• Handle special mail requests, such as sending materials to hospice facilities
• Prepare outgoing mail daily and coordinate carrier pickups or post office drop-offs
• Keep packet supplies stocked and the mail area organized
• Utilize our proprietary mail fulfillment software
• Flag issues (missing addresses, returned mail, low supplies) to the team lead
• Pitch in on other fulfillment tasks as volume shifts

WHO YOU ARE

• Detail-oriented: you double-check names and addresses because they matter
• Steady under pressure with high volume and comfortable with repetitive tasks
• Reliable and on time, able to work on-site in Las Vegas
• Caring and discreet; our families are often grieving or sensitive about their end of life decision
• Comfortable with basic computer tools (email, Slack, printer)
• Able to lift up to 25 lbs and stand for long periods

NICE TO HAVE

• Experience in shipping, fulfillment, retail or warehouse work
• Flexibility to add hours as volume is projected to increase steadily

Earth is an equal opportunity employer. We are committed to building a team that reflects the families we serve, and we encourage applicants from all backgrounds to apply. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. If you need a reasonable accommodation at any point in this process, tell us and we will make it work. Employment with Earth is at will.