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Added 1 min ago
Child Protective Services Supervisor
County of Wake, NC
Zebulon, NC
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a…
Added 1 min ago
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Residential Manager - Department 374
Bridgewell
Lynn, MA
- $58,000 to $60,000 USD / year
Summary:The Residential Manager ensures the quality of care and successful daily operations of a residential home for people served. This includes ensuring maintaining quality standards,…
Added 1 min ago
B
Residential Manager - Department 339
Bridgewell
Lynn, MA
- $58,000 to $60,000 USD / year
Summary:The Residential Manager ensures the quality of care and successful daily operations of a residential home for people served. This includes ensuring maintaining quality standards,…
Added 1 min ago
Human Resources Manager
Old Dominion Freight Line, Inc.
Columbus, OH
…procedure application, including progressive discipline, problem resolution, and on-boarding to maximize employee…
Added 2 mins ago
AS
MUSEUM GUIDE
Alabama Space
Huntsville, AL
- $16 USD / hour
The position reports to the Museum Operations Manager but actively participates as a part of a team while executing the following essential functions:
Added 5 mins ago
GC
Human Resources Analyst
Gavilan College
Gilroy, CA
- $94,026.75 to $122,404.7 USD / year
…opportunities to improve processes and enhance the applicant and hiring manager…
Added 5 mins ago
Driver Manager
Default Brand
Redlands, CA
The Driver Manager is responsible for managing daily activities of a group of professional drivers (“Ambassadors”) to ensure safe, on-time, and cost-effective transportation service. This…
Added 6 mins ago
US Patriot Retail District Manager
US Patriot
Lexington, KY
US Patriot is seeking a District Manager to lead the performance and development of retail branches within an assigned district of approximately 10-20 locations. This role creates clarity,…
Added 6 mins ago
Senior Project Manager
Skanska USA
Houston, TX
Serving as a central leader on the project team, the Senior Project Manager works in close partnership with Project Executives, Superintendents, Project Managers, Project Engineers,…
Added 6 mins ago
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Marketing Coordinator, NBC & Telemundo Connecticut
NBCUniversal
Hartford, CT
- $55,000 to $70,000 USD / year
NBC & Telemundo Connecticut are looking for a Marketing Coordinator to work with the Sales Marketing Manager and support sales team in delivering multiplatform marketing solutions that…
Added 6 mins ago
Branch Manager
Senior Helpers Parent Account
Dunedin, FL
…difference in your community, we want you to apply to our Branch Manager position. Our Branch Manager will be responsible for the revenue growth, planning, directing, overseeing and control…
Added 7 mins ago
Retirement Plans Senior Specialist
KBR Wyle Services, LLC
Houston, TX · Arlington, VA · Washington, DC
Reporting to the US Benefits Manager, the Senior Specialist, Retirement Plans supports the administration and delivery of retirement plans, primarily within the U.S., while aligned with…
Added 7 mins ago
Field Project Manager
Utilities One
Vancouver, WA
We are looking for a qualified, local Field Project Manager.
Added 8 mins ago
Employee Relations Specialist
Flagger Force, LLC
Hummelstown, PA
…Working closely with Field Leadership and the Employee Relations Manager, the Specialist helps ensure consistent, fair, and well-documented handling of performance, attendance, conduct, and…
Added 8 mins ago
Veterinary Technician Manager
BluePearl Vet, LLC
United States
BluePearl Pet Hospital in Levittown, PA is looking for a Veterinary Technician Manager with passion and the ability to help motivate, engage, and train a team of veterinary professionals.
Added 8 mins ago
Project Manager
Syner-G
Boston, MA
Syner-G is seeking a Project Manager to lead the planning, coordination, and execution of capital projects across facility expansions, infrastructure upgrades, and construction initiatives.…
Added 8 mins ago
Project Manager
Syner-G
West Greenwich, RI · Providence, RI
Syner-G is seeking a Project Manager to lead the planning, coordination, and execution of capital projects across facility expansions, infrastructure upgrades, and construction initiatives.…
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Project Manager
Syner-G
Worcester, MA
Syner-G is seeking a Project Manager to lead the planning, coordination, and execution of capital projects across facility expansions, infrastructure upgrades, and construction initiatives.…
Added 10 mins ago
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Manager, Client Delivery - Insurance Discovery
R1 RCM Holdco Inc.
Remote, United States
- $65,000 to $116,747.2 USD / year
The Manager, Client Delivery - Insurance Discovery serves as the primary bridge between clients and internal teams, ensuring successful implementation and consistent delivery of Insurance…
Added 10 mins ago
Electrical Project Manager - Santa Teresa (35377)
CEC FACILITIES LLC
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The Project Manager owns full project execution and leads communication, schedules, budgeting, coordination, and close-out. This includes managing budgets, schedules, resources, and…
Added 11 mins ago
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Assistant Area Manager, Upstate New York
AvantStay
Saugerties, NY · Hudson, NY
- $65,000 USD / year
As an Assistant Area Manager, you will support all the daily operational activities related to our AvantStay properties in the designated area. You will ensure a superior guest experience…
Added 11 mins ago
JA
Personal Injury Case Manager
JL and Company LLC
Greenville, SC
- $19 to $21 USD / hour
Premier Pain Solutions seeks a dedicated and experienced Personal Injury Case Manager to join our medical office team. As a crucial liaison between our medical practitioners and patients…
Added 11 mins ago
Credentialing Manager
Minnesota Autism Center
Minnetonka, MN
The Credentialing Manager serves as the organization’s subject matter expert on credentialing, provider enrollment, and regulatory eligibility for employees and other providers delivering…
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Program Manager V - Care Experience, People, Culture
Kaiser Permanente
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Program Manager V, Care Experience, People, and Culture is a strategic leadership role that partners closely with the Chief Administrative Officer and local TPMG Executive Leadership Team…
Added 11 mins ago
Branch Operations Associate Manager Marina Del Rey
Wells Fargo
MARINA DEL REY, CA
Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and…

Eagle Point Solutions

Assistant General Manager (AGM)

Lewisville, TX, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

JOB TITLE: Assistant General Manager (AGM)

LOCATION: Dallas, TX

THE COMPANY: It is the American dream to own a home, and our products are the marquee features and selling points for new homes in Texas. Eagle Point Solutions sources and installs some of the most beautiful flooring in Texas. Our Core Purpose is “To improve the lives of our team, and to make a difference to our customers.” With offices in Houston, Dallas, Austin, and San Antonio, Eagle Point is a fast-growing business with an entrepreneurial culture. We are a company that believes in doing the right thing, challenging the status quo, and holding ourselves to a high standard of excellence. Certified since 2020 among “Great Places to Work”, https://www.greatplacetowork.com/certified-company/7023730.

THE ROLE: The Assistant General Manager (AGM) is a hands-on operational leader supporting the Dallas General Manager in the daily execution and continued improvement of the division. This position helps coordinate installations and services, develop field leadership, monitors financial and operational performance, resolves escalations, and keeps teams aligned across departments. The AGM owns assigned operating activities while partnering with the GM on division-wide decisions, priorities, and results. This is not an independent city General Manager role.

ESSENTIAL RESPONSIBILITIES

Daily Operations & Installation Execution

Coordinate city team communication and installation orchestration, identifying obstacles early and ensuring clear owners and follow-through.
Oversee field manager installation-task ownership, territory alignment, jobsite execution, and timely resolution of shortages and repairs.
Participate in Monday QO scrums, city team meetings, and company-wide calls; maintain responsive communication and close outstanding email follow-ups by Friday.
Handle manager-level escalations and escalated jobsite inspections, coordinating corrective actions with field teams, installers, and builders.

Financial & Performance Accountability

Review installation gross profit and job-margin trends with the GM; identify causes of unfavorable results and execute corrective actions.
Manage and follow through on installer and builder back charges, claims, team expenses, installer invoice submissions/approvals, and assigned payroll/PTO processes.
Review aging accounts receivable and partner with the appropriate team members on collection follow-up and resolution.

People Leadership & Team Culture

Coach and support field managers; participate in growth reviews, performance evaluations, quarterly goals, and individual development plans in coordination with the GM.
Help maintain appropriate Dallas staffing and ensure effective onboarding and training of new city team members.
Check in regularly with team members across city departments, reinforce accountability and company processes, and build a positive, connected culture.
Coordinate city lunches, team outings, and installer appreciation activities.

Builder Relationships & Cross-Functional Coordination

Help onboard new builders with clear ownership, communication, and operational readiness.
Partner with the Design Manager, Territory Sales Manager, and Production teams to confirm reselects, pricing, and scopes of work are accurate and assigned.
Maintain strong relationships with builder construction and purchasing leadership; address operational concerns and escalate strategic issues to the GM.
Partner with the Territory Sales Manager on builder appreciation events and ongoing relationship development.

Division Support & Leadership Rhythm

Support Dallas office upkeep, operational planning, manager meetings, GM/VP roundtables, and quarterly reviews and goal setting.
Provide timely updates to the GM on risks, team performance, customer issues, financial exceptions, and decisions requiring GM approval.

What Success Looks Like

Installations and repairs are coordinated and completed with fewer avoidable issues; field managers own their work; claims, back charges, invoices, and receivables receive timely follow-up; builders receive proactive communication; and the Dallas GM/AGM has reliable visibility into team performance, margins, and escalations.

IDEAL QUALIFICATIONS

Experience in construction operations, field supervision, flooring/tile installation, or a comparable service-oriented environment.
Proven ability to coach team members, coordinate multiple workstreams, and hold people accountable without losing strong relationships.
Comfort interpreting installation profitability, operating expenses, and performance reports.
Clear written and verbal communication; sound judgment with difficult builder, installer, and team-member conversations.
Strong organization, follow-through, problem-solving, and proficiency with Microsoft Outlook and Excel.
Willingness to visit active construction sites and work collaboratively across departments.

Working Relationship & Decision-Making

The AGM reports to the Dallas GM. The AGM is expected to take initiative, own assigned activities, and recommend improvements; staffing decisions, major financial commitments, policy exceptions, and division-level priorities remain aligned with the GM and applicable company approval processes.

(IMPORTANT)

Completion of the PI Behavioral Assessment is a required part of our hiring process. Candidates who do not complete the assessment will not be considered for employment. Please visit the following link to complete the survey:

PI survey - General Manager

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