North Texas Area Manager

Area Manager - North Texas E.Q.U.I.P. Enterprises

Are you the kind of leader who takes full ownership of an operation - the people, the budgets, the customer relationships, the results? You don't need to be micromanaged? You need a mission worth your effort and the authority to execute it?

E.Q.U.I.P. Enterprises is looking for an Area Manager to oversee a portfolio of federal and state government contracts across multiple sites throughout North Texas. You'll be on the road each week - visiting your sites, leading your teams, and ensuring every location runs the way it should. We provide the vehicle and gas card. You bring the leadership.

The Mission

E.Q.U.I.P. Enterprises is a social enterprise that provides facility management services through the WorksWonders programs. We exist to create meaningful employment, job skills training, and real career pathways for disabled veterans and people with disabilities.

This isn't a tagline. It's the reason we operate. The Area Manager role is where mission meets execution - and we need someone who takes both seriously.

What You'll Be Responsible For

Reporting to the Director of Operations, you will have direct accountability for:

Operations & Contract Performance You own the full scope of work across your assigned contracts - deliverables, timelines, quality standards, and compliance. You'll conduct regular site visits throughout North Texas, perform quality inspections, and ensure every location meets or exceeds contract specifications. When problems arise, you make the call and resolve them.

People Leadership You'll lead, develop, and hold accountable a team of Project Managers, Supervisors, Crew Leads, and frontline personnel. This means coaching, mentoring, training, managing employee relations, and making the difficult personnel decisions when needed. You set the standard your people rise to.

Financial Stewardship You manage P&L for your portfolio. You operate within budget, practice disciplined supply management, conduct daily, weekly, and monthly fiscal audits, and take corrective action when you identify negative trends. You don't wait to be told there's a problem - you find it first.

Customer Relationships You are the primary point of contact for your customers. You build trust through consistent, reliable service delivery. You increase service standards, resolve escalations, and ensure your customers know they're in capable hands.

Growth You identify opportunities to expand within your territory and work to grow revenue across your locations. You think like an owner, not just an operator.

Reporting & Communication You deliver clear, accurate daily, weekly, and quarterly reports that give senior leadership full visibility into how your operation is performing - operationally and financially.

Safety & Compliance You champion occupational safety across every site and serve as an awareness ambassador for Safety and Loss Prevention. You protect the organization's assets and resources through proactive cost control and sound decision-making

Job Summary:

Under the direction of the Director of Operations, the Area Manager serves as a trainer, mentor, and operational leader for multiple government contracts under the AbilityOne and WorksWonders programs. This role focuses on developing people - coaching Supervisors, Crew Leads, and field teams to grow in skill, confidence, and impact. The Area Manager ensures contract goals are met by building capable teams, modeling high standards, and nurturing a mission-driven culture. They operate within budget, maintain accountability of equipment, and cultivate strong relationships with customers and employees alike. At the heart of this role is a deep commitment to empowering individuals with disabilities through meaningful employment and consistent leadership.

.Job Duties:

• Operate as the lead point of contact for any and all matters specific to customers and employees.
• Understand the full scope of each contract to include deliverables and manage all contract functions.
• Manage the project in a cost-efficient and effective manner.
• Actively mentor and train assigned Supervisors and field staff - focusing on building leadership capacity, upholding standards, and promoting personal growth.
• Manages employee relations issues.
• Provide clear, consistent updates to leadership, focused not only on operational metrics but also on team development progress and site-level improvements.
• Create a learning environment across contract sites by identifying teachable moments, providing field-based training, and modeling leadership that empowers rather than controls.
• Perform random quality inspections to ensure superior service delivery, reduce customer complaints, and identify opportunities for employee development.
• Identify growth opportunities within the territory and work to increase sales targets for individual locations.
• Build and maintain strong, long-lasting customer relationships.
• Ensure the timely and successful delivery of our services according to customer needs and objectives.
• Assist with high severity requests or issue escalations as needed
• Guides teams through performance expectations with a coaching mindset - providing real-time feedback, hands-on support, and growth plans tailored to each leader.
• Responds to emergent field-level issues with sound judgment, ensuring timely resolution while protecting both staff well-being and contract integrity.
• Maintains an active presence at contract sites to ensure alignment between field operations, employee engagement, and corporate standards
• Ensures the timely and accurate execution of all administrative functions, including personnel documentation, timekeeping records, scheduling coordination, contract compliance reports and internal systems update in alignment with company standards.
• Successfully negotiate problem resolution regarding contracting specifications and performance.
• Adheres to and enforces occupational safety procedures, to include being an awareness ambassador for Safety/Loss Prevention.
• Responsible for meeting established KPIs, including contract compliance, employee engagement scores, and service quality benchmarks.
• Other duties as assigned.

Qualifications

Required Experience and Qualifications:

• Bachelor's Degree or equivalent combination of education, training, and experience
• Minimum 3 years of direct experience managing
• Proven area or multi-site management experience with P&L accountability
• Ability to communicate and influence credibly at all levels of an organization, including executive and C-level
• Strong track record building customer relationships and delivering client-focused solutions
• Excellent negotiation, presentation, and written/verbal communication skills
• Ability to manage multiple projects simultaneously with strong attention to detail
• Valid drivers license with a clean driving record
• Must be a U.S. Citizen
• 100% travel across North Texas contract sites, including occasional out-of-town and overnight travel. Flexible schedule includes evenings and weekends when required. Company vehicle and gas card provided.

Preferred Qualifications

• Bilingual (English/Spanish) strongly preferred
• Experience with AbilityOne contracts
• Background in facility management, janitorial services, or grounds maintenance operations
• P&L management experience
• Military service or veteran status
• Experience managing teams that include individuals with disabilities
• Active government security clearance
• CIMS (Cleaning Industry Management Standard), ISSA, or related facility management certification
• Experience using contract management or workforce management software
• Knowledge of OSHA safety standards and workplace safety program implementation

About E.Q.U.I.P. Enterprises

Since 2008, E.Q.U.I.P. Enterprises has provided facility management, cleaning, and grounds maintenance services through a social enterprise model that creates real employment for people with disabilities. We are built on four commitments: act with integrity, lead with responsibility, respect every individual, and make ethical decisions - always.

We are a mission-driven company that delivers professional-grade results. If you want your work to matter and you want the autonomy to lead, this is where you belong.

E.Q.U.I.P. Enterprises is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.

This job description identifies major responsibilities and requirements and is not all-inclusive. Additional duties may be assigned