Major Incident Management Lead
- Burbank, CA, United States
Full-time
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Job details
- Job type
- Full-time
- Experience
- 8+ years of experience primarily in ITIL Incident and Major incident Management
- Posting language
- English
- Posted
Original job description
Company Description E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com
Job Description
Job Title : Incident Manager Location : Burbank, CA Job Type : Permanent Full Time
Job Description:
- 8+ years of experience primarily in ITIL Incident and Major incident Management
- Worked as a Major Incident management lead for the leading client
- Experience in Customer communication and Major incident reporting (MIR)
- Hands on experience in designing , creating process documents and deploying Incident Management and Major Incident Management
Additional Information
More about this job
Skills
- ITIL
- Communication skills
- Reporting