Jobs in the United States

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Added 13 mins ago
Senior Project Manager
Eagle Electrical Services
Plain City, OH
Eagle Electrical Services seeks a Senior Project Manager who will be responsible for providing oversight to Project Engineer(s), Assistant Project Manager(s), as well as coordinating the…
Added 14 mins ago
Computer Sciences & Consulting Services Group Leader
ARA Brand
Vicksburg, MS
…record in capture management, client acquisition, and business development. In this role, you will report directly to the Vice President of ARA’s Southern Division operations, leading a…
Added 21 mins ago
Senior Project Engineer - Electrical
Bartlett & West
Bismarck, ND
…profitability goals. Position may be expected to serve as the Engineer of Record on project plans and…
Added 22 mins ago
Mortgage Data Engineer
Renasant Bank
Atlanta, GA
Working knowledge of all phases of the Software Development Life Cycle (SDLC) involving Systems Analysis, Design, Development, and Implementation
Added 27 mins ago
TS
Software Engineer I
Technology Service Corporation
Silver Spring, MD
- $83,000 to $108,000 USD / year
FALCATA is seeking entry level Software Engineers in Silver Spring, MD to support advanced concepts model and simulation development and execution for surface Navy radar and combat systems.…
Added 30 mins ago
Network Engineer III
University System of Georgia
GA
…compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and…
Added 31 mins ago
Associate Electrical Design Engineer
Moog Military Aircraft LLC
Buffalo, NY
Moog's Space and Defense Group is looking for an Associate Electrical Design Engineer to perform the conceptual design, analysis, development, and testing of complex electronics used on…
Added 31 mins ago
Chemical Engineer I (5681)
Honeywell
Kansas City, MO
Added 33 mins ago
A
Principal Antenna/RF Engineer
Aerospace
Lansdale, PA
- $166,000 to $207,000 USD / year
As a Principal Wireless/ RF Engineer specializing in Antenna Technology at Honeywell Aerospace (HONA), your expertise and contributions will have a direct impact on business and technology.…
Added 33 mins ago
TS
Systems Engineer, Payload Electronics & Integration
Turion Space
Irvine, CA
- $125,000 to $175,000 USD / year
We are seeking a Mid-Level Systems Engineer, Payload Electronics & Integration with strong hardware to software systems focus on integrated electronic payloads to join our team in Irvine,…
Added 41 mins ago
Staff Software Engineer, Salesforce
DAT
Denver, CO · Portland, OR · Seattle, WA
DAT Solutions is looking for a Staff Software Engineer to join our Enterprise Solutions Team
Added 42 mins ago
Senior Mechanical Design Engineer
Type One Energy Group, Inc.
Knoxville, TN
If you are searching for the best new ideas and share our vision, join us as a Senior Mechanical Design Engineer. This is what you need to know:
Added 44 mins ago
Senior Project Manager
Chapel Electric Co LLC
Dayton, OH
Chapel seeks a Senior Project Manager who will be responsible for providing oversight to Project Engineer(s), Assistant Project Manager(s), as well as coordinating the scheduling efforts of…
Added 45 mins ago
Senior Project Manager, Gas Pipeline
Cobb, Fendley & Associates, Inc.
Albuquerque, NM
Development Opportunities // Professional and personal growth through innovative in-house training and collaborative resources
Added 45 mins ago
General Engineer (Integrated Air and Missile Defense Portfolio Manager)
Office of the Secretary of Defense
Pentagon, VA
…capabilities in support of senior-level IPT processes. Oversees the development of associated supporting studies and analysis. Leads working IPT teams to develop products for decision…
Added 47 mins ago
Senior Software Engineer
Dominion Energy
RICHMOND, VA
Working independently helps lead to the development of applications ensuring that the code follows latest coding practices and industry standards. Work closely and help lead other software…
Added 49 mins ago
Software Engineer I
TransDigm Group Inc.
Vergennes, VT
As a Software Engineer, you will leverage cutting-edge development workflows to build the precise, intelligent, and secure software powering tomorrow’s Monitoring and Actuation Systems.…
Added 50 mins ago
Water Resources Engineer
RE/SPEC Inc.
Sarasota, FL
RESPEC, seeks an experienced Senior Water Resources Engineer to support our growing Florida practice, with emphasis on groundwater resources, alternative water supply development,…
Added 50 mins ago
Water Resources Engineer
RE/SPEC Inc.
Tampa, FL
RESPEC, seeks an experienced Senior Water Resources Engineer to support our growing Florida practice, with emphasis on groundwater resources, alternative water supply development,…
Added 50 mins ago
Water Resources Engineer
RE/SPEC Inc.
Orlando, FL
RESPEC, seeks an experienced Senior Water Resources Engineer to support our growing Florida practice, with emphasis on groundwater resources, alternative water supply development,…
Added 50 mins ago
Water Resources Engineer
RE/SPEC Inc.
Fort Myers, FL
RESPEC, seeks an experienced Senior Water Resources Engineer to support our growing Florida practice, with emphasis on groundwater resources, alternative water supply development,…
Added 53 mins ago
Advanced Quality Engineer
General Dynamics Mission Systems, Inc
Canonsburg, PA
…everything in between. We seek an experienced Advanced Quality Engineer to design, implement and maintain quality assurance protocols and methods for processing materials into finished…
Added 57 mins ago
Project Engineer I - SAOC Airframe Development
Sierra Nevada Corporation
Lone Tree, CO
…position? We could use your expertise on our team! As a Project Engineer I you will support planning, coordination, and execution of the engineering aspects of product development projects.…
Added 58 mins ago
SH
Senior Software Engineer I, Specialty Care, Growth
Spring Health
San Francisco, CA
- $183,000 to $205,500 USD / year
Reporting to the Engineering Manager, Specialty Care Growth, this Senior Software Engineer I will build and own full-stack experiences that help members discover, access, and stay engaged…
Added 1 hour ago
Electrical and Computer Engineering Faculty (Open Rank, Multiple Positions)
Florida Polytechnic University
United States
…above). Instructors focus on teaching excellence and curriculum development…

DynatraceLLC

Technical Support Engineer I

United States

The targeted base pay range for this role is $58K to $73K.

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Job details

Pay: The targeted base pay range for this role is $58K to $73K.
Experience: At least 2 years of experience in a technology-related field
Posting language: English
Posted: Oct 30, 2026

Original job description

Your role at Dynatrace

We are looking for highly motivated individuals who enjoy working with web technologies in a fast-paced environment and want to deepen their understanding of e-commerce and digital performance. This role is more than a job - it is an opportunity to build a career at Dynatrace.

The Insights OnDemand organization is a team of technical product experts within Customer Success who provide hands-on Dynatrace configuration, technical consultation, and guidance. The team supports internal Insights Analysts and works directly with customers through a scalable, ticket-based engagement model.

The Insights OnDemand model delivers the right expertise at the right time, scaling support from smaller customers getting started with Dynatrace to large, complex customers requiring broader product expertise. Engagements are typically short-term and task- or project-based. The team serves as the technical backbone of the Insights service, with deep expertise in Dynatrace and Digital Experience.

As a remote OnDemand Specialist, you will manage requests from Insights Analysts and customers and deliver timely, high-quality technical solutions. You will resolve requests accurately, escalate issues promptly to the appropriate experts when needed, and partner with leadership and teammates to identify broader enablement opportunities and areas for your own skill development.

What You’ll Do

Technical Support:

•Triage incoming tickets and deliver timely, high-quality solutions to both internal delivery teams and directly to customers •Perform hands-on configuration and implement best practices aligned with the customer business goals documented in each ticket •Create and manage Synthetic web and mobile measurement scripts •Analyze day-to-day performance and availability data while providing clear, in-depth, and concise root cause analysis for both customers and internal Analysts •Provide proactive data analysis and health checks for top tier customers •Develop and maintain deep technical expertise in Dynatrace Digital Experience capabilities, including Real User Monitoring, Session Replay, Synthetic Monitoring, and Dynatrace Query Language •Keep up to date with new product features •Join direct customer meetings when necessary •Deliver live technical training sessions to customers •Participate in cross-functional enablement for internal teams

Collaboration & Documentation:

•Maintain and update clear internal ticket documentation •Share knowledge and collaborate with teammates to build collective expertise and strengthen individual skills •Contribute to and enhance the shareable knowledge base

What will help you succeed

Minimum Requirements; •Bachelor’s degree in a technology-related field or equivalent practical experience •At least 2 years of experience in a technology-related field •Web development experience, including HTML, CSS, and JavaScript •Experience with querying languages such as SQL, Splunk Search Processing Language, or Dynatrace Query Language •Working knowledge of web technologies, including content delivery networks and cloud platforms •Academic or professional mobile app development experience •Strong data analysis skills, with the ability to interpret complex technical information and translate findings into clear, actionable recommendations tailored to the audience •All Insights team members are expected to travel at least once per year for an annual team meeting

Preferred Requirements:

•Experience with SaaS platforms, preferably in observability or application performance management •Experience in a customer-facing technical support or specialist role •Experience with ticketing systems, preferably Salesforce •Customer-first mindset with a demonstrated commitment to delivering successful outcomes for customers, partners, and stakeholders •Proven ability to work under pressure; ability to handle multiple conflicting priorities •Curiosity and the ability to learn new technologies quickly •Demonstrated critical-thinking and problem-solving skills, with the ability to consider the broader business and customer context

Success Measures:

Success in this role is demonstrated through positive feedback from customers and internal teams, faster ticket resolution, consistently high-quality technical outcomes, increased adoption of best practices and enablement resources, and documented growth in individual and team capability.

Why you will love being a Dynatracer

A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
An environment that fosters innovation, enables creative collaboration, and allows you to grow.
A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation and Rewards

The targeted base pay range for this role is $58K to $73K. When determining your salary, we consider your skills, experience, education, work location and internal equity.

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More about this job

Skills

Technical support
Dynatrace
Root cause analysis
Data analysis
Collaboration
Documentation
Web development
HTML
CSS
JavaScript
SQL
Splunk
Performance management
Salesforce
Cope with pressure
Critical thinking
Problem solving
Research

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