Jobs in the United States

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Added 12 mins ago
AI/ML Engineer -Agentic Private Bank Engineer, Senior Associate
JPMC page
Jersey City, NJ
Design, write, and deploy well-crafted and well-tested Python in support of Machine Learning products and tools across the company
Added 46 mins ago
TW
Associate Software Engineer
The Walt Disney Company
Lake Buena Vista, FL
- $94,300 to $126,300 USD / year
…end-user applications, or may focus on software and tools in support of infrastructure and technology platforms. The deliverables are typically large or highly complex software programs and…
Added 58 mins ago
SO
Application Developer II / Application Developer II - 194367
State of South Carolina
Blythewood, SC
- $70,117 to $72,847 USD / year
Responsibilities of the Application Developer II
Added 1 hour ago
SDET/Test Automation Engineer
Fiserv
Berkeley Heights, NJ
…processes. This role offers an opportunity to leverage your skills to make a significant impact on our product offerings and the overall user…
Added 1 hour ago
UG
Associate Full Stack Software Engineer
UnitedHealth Group
Eden Prairie, MN
- $60,200 to $107,400 USD / year
As an Associate Software Engineer within our technology organization, you will contribute to modernizing key platform architectures by developing scalable microservices, API-driven…
Added 1 hour ago
Sentinel - Principal Systems Safety Engineer - 17339 - 17585
CORP-Corporate Office
United States
…will be located in Roy, Utah or Huntsville, Alabama and will support the Sentinel program in the Strategic Deterrent Systems (SDS)…
Added 1 hour ago
Sentinel - Systems / Principal Systems Safety Engineer - 17900*
CORP-Corporate Office
United States
The candidate will have experience in generation or review of design artifacts to support System Safety analyses utilized in maturing weapons system design for safety and support flight…
Added 1 hour ago
Senior Engineer - Data Engineering
TMS Toyota Motor Sales, USA, Inc. Company
Plano, TX
Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work…
Added 2 hours ago
Software Engineer Associate
American Century Services, LLC
Kansas City, MO
Application development and support experience in the following: Python, Pandas and NumPy. AWS S3, Step Functions, Lambdas, SNS, SQS, Glue (or Apache Spark)
Added 2 hours ago
Application Developer
Hearst
Carmel, IN · Durham, NC
Implement and refine MDMS user-facing features using HTML, CSS, Java, and templating engines to support efficient workflows and clear data presentation.
Added 3 hours ago
T
Lead Systems Analyst
TIAA
Charlotte, NC
- $116,000 to $147,000 USD / year
5 or more years of Java and J2EE application design and development experience.
Added 3 hours ago
T
Technical Lead
TIAA
Charlotte, NC
- $137,000 to $200,000 USD / year
…tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial…
Added 3 hours ago
Associate Principal Engineer - Integration Solutions Architect (Hands-on)
Nagarro
Jersey City, NJ
…The programme provides change delivery and managed-service support across Collibra Data Intelligence Platform (DIP), Collibra Data Quality & Observability Classic (self-hosted), integration…
Added 3 hours ago
Application Support Engineering Associate
DTCC Candidate Experience
Jersey City, NJ · Boston, MA
As a Application Support Engineer, you will play a critical role in ensuring the reliability, resiliency, and operational excellence of DTCC's Institutional Trade Processing (ITP) platforms…
Added 3 hours ago
Lead Platform Automation Engineer
T. Rowe Price
Owings Mills, MD
…accountable leaders, platform teams, cloud engineering, security, and application engineering to deliver reusable capabilities that support the firm’s modernization…
Added 3 hours ago
Tester (Remote)
GovCIO
Madison, WI
Support UAT and Section 508 staging reviews. Support Authority to Operate (ATO), security, and compliance work. That includes PHI/PII safeguards in test data and evaluations.
Added 4 hours ago
UG
Associate Full Stack Software Engineer
UnitedHealth Group
Eden Prairie, MN
- $60,200 to $107,400 USD / year
As an Associate Software Engineer within our technology organization, you will contribute to modernizing key platform architectures by developing scalable microservices, API-driven…
Added 4 hours ago
C
Associate Quality Analyst - Backend
Cotiviti
United States
- $55,000 to $75,000 USD / year
Primary Duty Statement: The primary duty of this position is technical systems analysis, backend application testing, database analysis, ETL validation, and automated test development for…
Added 5 hours ago
2027 Associate Software Engineer - Azusa CA
Northrop Grumman
Azusa, CA
As a selected candidate you can support the design, development, documentation, testing, integration, and debugging of software written in various computer languages but with emphasis on…
Added 5 hours ago
E-Commerce IT Senior Product Manager – Waters
BD (Becton, Dickinson and Company)
Milpitas, CA
Help IT Project Manager with roadblocks in reaching out to the cross teams for support, if there are any gaps.
Added 6 hours ago
Senior Software Engineer
Sam's Club
BENTONVILLE, AR
Duties: Application and Feature Delivery: Owns scoped feature or model delivery through collaborative engineering teams. Manages implementation, iteration, testing, and ongoing support for…
Added 6 hours ago
Senior Software Engineer
Sam's Club
BENTONVILLE, AR
Duties: Application and Feature Delivery: Owns scoped feature or model delivery through collaborative engineering teams. Manages implementation, iteration, testing, and ongoing support for…
Added 9 hours ago
Sr Architect I
Staples Canada
Framingham, MA
Define application, integration, API, cloud, and data architecture strategies aligned with business objectives.
Added 10 hours ago
Software Engineer - Finance Transformation & Integrations
Regions Bank
Birmingham, AL · Charlotte, NC · Atlanta, GA
Support system upgrades, application enhancements, and integration modernization efforts.
Added 11 hours ago
Senior Platform Engineer - NBA
Humana
Montpelier, VT
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encour

DynatraceLLC

Sr Customer Success Engineer

Detroit, United States

The targeted base pay range for this role is $91K to $114K.

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Job details

Pay: The targeted base pay range for this role is $91K to $114K.
Apply by: Dec 1, 2026
Experience: Work experience 4+ years of experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Your role at Dynatrace

Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values.
Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations.
Strategize on the overall technical objectives and long-term goals of the team.
Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint.
Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements.
Provide web-based training to user groups to support organizational adoption.
Undertake discovery and education activities to identify opportunities for Dynatrace usage across organizational functions and processes.
Providing coaching to TAMs to help them grow in their technical knowledge and personally.
Function as a frontline technical resource for “best practice” and informal customer questions.
Engage with customer support as a customer advocate to ensure speedy resolution of customer issues
Engage with Product management as the customer advocate on product roadmap discussions.
Participate and prepare for Monthly and Quarterly Business Reviews with customers.
Maintain current functional and technical knowledge of Dynatrace products and services.
Help to document best practices in developing and using Dynatrace Partner with support engineers, PM, and R&D to help customers and account teams to speed resolution.
Help communicate, escalate and advocate on behalf of the customer.
Provide insights, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
Help customers and account teams to understand support ticket trends/themes to be used to develop success plans, enablement advice, etc.
Have deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.

What will help you succeed

Education:

Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
Work experience 4+ years of experience
Experience working with large enterprise customers, including executive leadership
Demonstrated ability in leadership, mentorship, and organizational behavior
A track record of going above and beyond for your team and customers
Ability to manage executive relationships and discussions (VP/CxO)
Must have exceptional English written and verbal communications skills, as well as organizational and teamwork skills, and the ability to act fast and responsibly Impeccable time management skills and an ability to self-direct
Demonstrated experience being a Subject Matter Expert (SME) for Dynatrace technologies, methodologies, frameworks, and 3rd party technologies related to Dynatrace
Willingness to learn new technologies and resolve complex technical issues
Professional Level Dynatrace certification (or get certification within six months)
Two or more industry-relevant Associate Level certifications (AWS, Azure, k8s, …)
Strong technical understanding and experience in SaaS industry
Knowledge and experience with one or more of the following technologies related to Dynatrace: Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc.
Web and application server technologies such as Apache, IIS, WebSphere, WebLogic, and JBoss Server/Server-side technologies such as Java Servlets, PHP, HTML, CSS, JavaScript, and Ajax
Mobile application technologies such as iOS and Android Webkit DevOps toolchain applications such as Ansible, Jenkins, Chef, Puppet, etc.
CMDB/ITSM Technologies/platforms such as ServiceNow and BMC
Must be customer service oriented and believe in teamwork, collaboration, adaptability & Initiative
Demonstrable success in thinking strategically and executing tactically while providing consistent and high customer satisfaction and retention levels in a fast-paced environment

Why you will love being a Dynatracer

Dynatrace is a leader in unified observability and security.
We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
You'll get to work at the forefront of innovation with Dynatrace Intelligence - the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next - automatically.
Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

The targeted base pay range for this role is $91K to $114K. When determining your salary, we consider your skills, experience, education, work location and internal equity.

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More about this job

Skills

Dynatrace
Coaching
Customer service
Computer science
Computer technology
Leadership
Teamwork
Time management
AWS
Microsoft Azure
OpenStack
Red Hat OpenShift
Google Cloud
Kubernetes
SAP
IBM WebSphere
Jboss
Oracle Java
PHP
HTML
CSS
JavaScript
AJAX
DevOps
Ansible
Jenkins
Puppet
IT service management
ServiceNow
Collaboration
Adaptability

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