Observability Strategist

Your role at Dynatrace

Role Overview

As an Observability Strategist, you will serve as a trusted executive advisor and technical authority for enterprise organizations undergoing digital transformation. You will bridge the gap between deep technical infrastructure - metrics, logs, traces, and OpenTelemetry - and high-level business outcomes.

In this role, you will partner directly with C-suite executives, VP-level engineering leaders, and SRE/DevOps teams to define, execute, and scale modern observability practices. You won't just recommend tools; you will transform how enterprises measure system reliability, operational efficiency, and customer experience using the Dynatrace Software Intelligence Platform.

Key Responsibilities

Strategic Advisory & Thought Leadership

• Drive Business Alignment: Translate complex telemetry data into actionable business insights, helping customers connect application performance directly to revenue, user retention, and operational efficiency.
• Maturity Assessments: Evaluate existing enterprise monitoring/observability maturity and build multi-year transformation roadmaps toward automated, AI-driven operations.
• C-Suite Engagement: Deliver executive briefings, business reviews, and strategic workshops to CIOs, CTOs, and VP of Infrastructure/Engineering stakeholders.

Architecture & Technical Mastery

• Architect Observability Strategy: Guide enterprise adoption of full-stack observability across hybrid, multi-cloud, and microservice environments (AWS, Azure, GCP, Kubernetes).
• Open Standards & Dynatrace Ecosystem: Standardize data ingestion practices utilizing OpenTelemetry alongside native Dynatrace capabilities (Grail™, OneAgent®).
• SRE & Automation Practices: Help enterprise teams establish meaningful Service Level Indicators (SLIs), Service Level Objectives (SLOs), and automated remediation workflows.

Enablement & Practice Building

• Center of Excellence (CoE): Assist enterprise clients in building internal Observability Centers of Excellence to democratize data across development, security, and operations.
• Cross-Functional Collaboration: Partner internally with Dynatrace Product Management, Engineering, and Customer Success teams to feed real-world client insights back into product strategy.

What will help you succeed

Qualifications & Requirements

• 8+ years in technical consulting, solution architecture, software engineering, or enterprise IT advisory.
• 3+ years directly focused on observability, APM, AIOps, or Site Reliability Engineering (SRE) practices at enterprise scale.

Technical Skills

• Deep Observability Expertise: Expert-level knowledge of metrics, logs, traces, profiles, and events (MELT), with a focus on open standards like OpenTelemetry.
• Cloud-Native Architecture: Hands-on familiarity with Kubernetes, serverless architecture, Docker, and multi-cloud infrastructure (AWS, Azure, GCP).
• Dynatrace Platform Knowledge: Strong proficiency with the Dynatrace ecosystem (Grail™, AI, Smartscape®, Workflows, AppEngine) or comparable enterprise platforms.
• Automation & DevOps: Understanding of CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern release management strategies.

Leadership & Soft Skills

• Strong executive presentation skills with a proven track record of influencing senior leadership.
• Ability to articulate technical concepts to non-technical business stakeholders clearly.
• Pragmatic problem-solving mindset with a passion for driving measurable customer outcomes.

Preferred Qualifications

• Official Dynatrace Certifications (Dynatrace Certified Professional or Master).
• Certified Kubernetes Administrator (CKA) or major Cloud Provider certifications (AWS Solutions Architect, Azure Solutions Architect).
• Background in FinOps or Business Service Management (BSM).

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• You'll get to work at the forefront of innovation with Dynatrace Intelligence - the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next - automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

The base salary range for this role is $192,000 - $240,000. When determining your salary, we consider your experience, skills, education, and work location. Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. We also offer medical/dental benefits, and a company matching 401(k) plan for retirement