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Added 16 mins ago
Lead Manufacturing Engineer, Wiring SME
Eaton Corporation
Greenwood, SC
Eaton’s ES AMER ARS division is currently seeking a Lead Manufacturing Engineer, Wiring SME. This hybrid role can be based out of any Eaton location within the US.
Added 16 mins ago
Senior VMware Infrastructure Engineer
HTC Global Services Inc
Columbia, SC
Job Title - Senior VMware Infrastructure Engineer Position Overview
Added 16 mins ago
EG
Dev Lead
Eliassen Group
Columbia, SC
- $110 to $120 USD / hour
7+ years of professional software engineering with solution architecture in complex enterprise environments.
Added 18 mins ago
Staff SW Systems Engineer
Extreme Networks, Inc.
Seattle, WA
Title of position: Staff Software Systems Engineer
Added 18 mins ago
AI Principal SW Systems Engineer
Extreme Networks, Inc.
Remote, United States
Title of position: Principal Software Systems Engineer
Added 28 mins ago
RC
Part Time Software Platform Engineer Co-Op (Remote)
RTX Corporation
aurora, CO
- Part-time
Experience in software development utilizing scripting languages such as: Python, Perl, Ruby, Bash, or Shell (Experience may be obtained through on-the-job experience, research, coursework,…
Added 28 mins ago
Biomedical Equipment Support Specialist (Information Systems)
Veterans Affairs, Veterans Health Administration
Aurora, CO
…Service (EMS). Utilizes advanced network test equipment and software including but not limited to tracers, wireless spectrum analyzers, network traffic monitors, command prompt, physical…
Added 28 mins ago
Mid-Level Software Engineer
Trinzic
Colorado Springs, CO
KBR is seeking a Mid Level Software Engineer to design, develop, and maintain the software baseline of multiple contracts. The successful candidate will work across the full domain of our…
Added 28 mins ago
Senior Platforms Engineer, Compute, Storage, and Virtualization
Marathon Petroleum Corporation
Denver, CO
…landscape, we are seeking a dynamic and experienced Senior Platforms Engineer to join our Infrastructure Engineering & Operations organization. This role combines deep technical expertise…
Added 28 mins ago
IC
Mechanical Project Engineer - Commercial Interiors | Denver, CO
IMEG Consultants Cor
Denver, CO
- $98,000 to $131,000 USD / year
Mechanical Project Engineer - Commercial Interiors | Greenwood Village, CO 100% Employee-Owned | Big-firm resources, local-team relationships, ONE IMEG culture IMEG is hiring a Mechanical…
Added 28 mins ago
Senior Software Engineer – Splunk Platform Authorization
Cisco
Denver, CO · Boulder, CO
As a Senior Software Engineer on the Splunk Platform Authorization team, you’ll help shape the architecture of systems that enable secure, high-performance authorization across Splunk’s…
Added 28 mins ago
Software Engineer – Splunk Platform Authorization
Cisco
Boulder, CO · Denver, CO
As a Software Engineer on the Splunk Platform Authorization team, you’ll build and maintain backend services that power secure, reliable access across complex enterprise environments.…
Added 28 mins ago
Software Engineer III - React/Native
Modivcare
Denver, CO
This position is responsible for the design, development and support of new software applications, works with business owners and IT support staff on assigned project(s) to create and…
Added 29 mins ago
EG
Dev Lead
Eliassen Group
Denver, CO
- $110 to $120 USD / hour
7+ years of professional software engineering with solution architecture in complex enterprise environments.
Added 36 mins ago
WI
Engineer III, Linux and Virtualization Infrastructure
WOW! Internet, Cable, and Phone
Denver, CO
- $126,000 USD / year
Job Description: Engineer III, Linux and Virtualization Infrastructure
Added 41 mins ago
W
Senior Software Engineer
Walmart
SUNNYVALE, CA
- $150,080 to $234,000 USD / year
…steps. Contribute to the creation of user stories for component/application/complex (For agile methodology). Assist in design of solutions such that the processes/applications work in…
Added 41 mins ago
W
Staff Software Engineer
Walmart
SUNNYVALE, CA
- $150,080 to $286,000 USD / year
Duties: Explore relevant software products and solutions from an existing repertoire that can address business/technical needs. Assess software gaps between the customer and business…
Added 41 mins ago
W
Staff Software Engineer
Walmart
SUNNYVALE, CA
- $143,000 to $286,000 USD / year
Duties: Explore relevant software products and solutions from an existing repertoire that can address business/technical needs. Assess software gaps between the customer and business…
Added 41 mins ago
SC
Staff Data Engineer
Sam's Club
SUNNYVALE, CA
- $212,326 to $286,000 USD / year
…resources, given goals, and expected loads. Review the solution and application design to ensure it meets business, technical, and data requirements. Identifies language and libraries to…
Added 41 mins ago
W
(USA) Staff, Software Engineer
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
As a Staff Software Engineer on Software Delivery Services, you will design, build, and ship the services that install and update software on hundreds of thousands of Mac and Windows…
Added 41 mins ago
W
(USA) Staff, Software Engineer
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
Walmart is seeking a Staff Software Engineer to lead the development and delivery of scalable platform capabilities, including infrastructure, tooling, and AI/ML frameworks. This role…
Added 41 mins ago
W
Senior Software Engineer
Walmart
SUNNYVALE, CA
- $150,080 to $234,000 USD / year
…steps. Contribute to the creation of user stories for component/application/complex (For agile methodology). Assist in design of solutions such that the processes/applications work in…
Added 41 mins ago
W
Senior Software Engineer
Walmart
SUNNYVALE, CA
- $150,080 to $234,000 USD / year
…TypeScript, Python, Java, Rust, Dart, and C++. Drives full software development lifecycle, including CI/CD deployments, automated testing, observability, monitoring, and maintenance. Builds…
Added 41 mins ago
W
Software Engineer III
Walmart
SUNNYVALE, CA
- $150,080 to $234,000 USD / year
Duties: Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the…
Added 41 mins ago
W
Software Engineer III
Walmart
SUNNYVALE, CA
- $150,080 to $234,000 USD / year
Duties: Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the…

Closed listing

Dynatrace

Technical Support Engineer I

Remote, United States

The targeted base pay range for this role is $58K to $73K.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: The targeted base pay range for this role is $58K to $73K.
Experience: At least 2 years of experience in a technology-related field
Posting language: English
Posted: Oct 31, 2026

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Original job description

Archived listing. The details below describe a past opening.

Your role at Dynatrace

We are looking for highly motivated individuals who enjoy working with web technologies in a fast-paced environment and want to deepen their understanding of e-commerce and digital performance. This role is more than a job - it is an opportunity to build a career at Dynatrace.

The Insights OnDemand organization is a team of technical product experts within Customer Success who provide hands-on Dynatrace configuration, technical consultation, and guidance. The team supports internal Insights Analysts and works directly with customers through a scalable, ticket-based engagement model.

The Insights OnDemand model delivers the right expertise at the right time, scaling support from smaller customers getting started with Dynatrace to large, complex customers requiring broader product expertise. Engagements are typically short-term and task- or project-based. The team serves as the technical backbone of the Insights service, with deep expertise in Dynatrace and Digital Experience.

As a remote OnDemand Specialist, you will manage requests from Insights Analysts and customers and deliver timely, high-quality technical solutions. You will resolve requests accurately, escalate issues promptly to the appropriate experts when needed, and partner with leadership and teammates to identify broader enablement opportunities and areas for your own skill development.

What You’ll Do

Technical Support:

•Triage incoming tickets and deliver timely, high-quality solutions to both internal delivery teams and directly to customers

•Perform hands-on configuration and implement best practices aligned with the customer business goals documented in each ticket

•Create and manage Synthetic web and mobile measurement scripts

•Analyze day-to-day performance and availability data while providing clear, in-depth, and concise root cause analysis for both customers and internal Analysts

•Provide proactive data analysis and health checks for top tier customers

•Develop and maintain deep technical expertise in Dynatrace Digital Experience capabilities, including Real User Monitoring, Session Replay, Synthetic Monitoring, and Dynatrace Query Language

•Keep up to date with new product features

•Join direct customer meetings when necessary

•Deliver live technical training sessions to customers

•Participate in cross-functional enablement for internal teams

Collaboration & Documentation:

•Maintain and update clear internal ticket documentation

•Share knowledge and collaborate with teammates to build collective expertise and strengthen individual skills

•Contribute to and enhance the shareable knowledge base

What will help you succeed

Minimum Requirements;

•Bachelor’s degree in a technology-related field or equivalent practical experience

•At least 2 years of experience in a technology-related field

•Web development experience, including HTML, CSS, and JavaScript

•Experience with querying languages such as SQL, Splunk Search Processing Language, or Dynatrace Query Language

•Working knowledge of web technologies, including content delivery networks and cloud platforms

•Academic or professional mobile app development experience

•Strong data analysis skills, with the ability to interpret complex technical information and translate findings into clear, actionable recommendations tailored to the audience

•All Insights team members are expected to travel at least once per year for an annual team meeting

Preferred Requirements:

•Experience with SaaS platforms, preferably in observability or application performance management

•Experience in a customer-facing technical support or specialist role

•Experience with ticketing systems, preferably Salesforce

•Customer-first mindset with a demonstrated commitment to delivering successful outcomes for customers, partners, and stakeholders

•Proven ability to work under pressure; ability to handle multiple conflicting priorities

•Curiosity and the ability to learn new technologies quickly

•Demonstrated critical-thinking and problem-solving skills, with the ability to consider the broader business and customer context

Success Measures:

Success in this role is demonstrated through positive feedback from customers and internal teams, faster ticket resolution, consistently high-quality technical outcomes, increased adoption of best practices and enablement resources, and documented growth in individual and team capability.

Why you will love being a Dynatracer

A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
An environment that fosters innovation, enables creative collaboration, and allows you to grow.
A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation and Rewards

The targeted base pay range for this role is $58K to $73K. When determining your salary, we consider your skills, experience, education, work location and internal equity.

Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.

About employer

More about this job

Skills

Technical support
Dynatrace
Root cause analysis
Data analysis
Collaboration
Documentation
Web development
HTML
CSS
JavaScript
SQL
Splunk
Performance management
Salesforce
Cope with pressure
Critical thinking
Problem solving
Research

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