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Added 5 mins ago
SI
Software Engineer, Specs Lenses C++, Level 5
Specs Inc.
Los Angeles, CA · San Francisco, CA · Palo Alto, CA · Bellevue, WA
- $178,000 to $313,000 USD / year
We’re looking for a Software Engineer to join Lens Studio at Snap Inc!
Added 9 mins ago
Manufacturing Engineer I
Panasonic North America
De Soto, KS
Do you want to join a team that's changing the world? Do you have a strong background as a Manufacturing Engineer? Then we're looking for you! Check out the job description and apply now!…
Added 9 mins ago
Senior Specify Software Developer
University of Kansas
Lawrence, KS
We are searching for a software engineer to help us document the diversity of life on Earth. The ideal candidate values meaningful work contributing to a global mission that builds on 350…
Added 9 mins ago
Senior Advanced Manufacturing Engineer (CCA, PBA, SMT, PCBA)
Honeywell Aerospace
Olathe, KS
As a Senior Advanced Manufacturing Engineer at Honeywell Aerospace, you will provide technical leadership and drive the successful ramp-up of the Olathe Circuit Card Assembly (CCA)…
Added 9 mins ago
Advanced Manufacturing Engineer (CCA, PBA, SMT, PCBA)
Honeywell Aerospace
Olathe, KS
As an Advanced Manufacturing Engineer at Honeywell Aerospace, you will play a key role in supporting the ramp-up of the Olathe Circuit Card Assembly (CCA) production line. In this role, you…
Added 9 mins ago
K
Mid-Level Civil Engineer - Kiewit Power Engineering
Kiewit
Lenexa, KS
- $95,000 to $100,000 USD / year
…mid-level Civil Engineers to join their engineering team. The Civil Engineer will support projects in site development for a wide variety of industries. The successful candidate will bring…
Added 9 mins ago
Substation Engineer - Kiewit Power Engineering
Kiewit
Lenexa, KS
As an entry-level Substation Engineer, you will be a part of a growing team that supports all aspects of the construction process by performing innovative design engineering through…
Added 9 mins ago
Substation Engineer Intern - Kiewit Power Engineering (Summer 2027)
Kiewit
Lenexa, KS
…which require the application of engineering principles and knowledge of substation…
Added 9 mins ago
Sr Quality Engineer
Kansas City National Security Campus
Overland Park, KS
Added 9 mins ago
Electrical Engineer - Power System Studies (Distribution) Job Details | Black & Veatch Family of Companies
Black & Veatch
Overland Park, KS
Independently applies knowledge and complies with B&V quality program relative to assigned tasks. May be responsible for ensuring compliance with B&V quality program. Provides related…
Added 9 mins ago
Construction Manager - Simple/Combined Cycle Job Details | Black & Veatch Family of Companies
Black & Veatch
Overland Park, KS
Apply broad construction knowledge across disciplines and support Site Manager coverage as needed, including coordination with field engineers, home office engineering, materials…
Added 9 mins ago
Civil - Senior Engineering Technician - BESS Job Details | Black & Veatch Family of Companies
Black & Veatch
Overland Park, KS
…capacity, this position performs technical tasks requiring advanced knowledge of civil engineering principles and practices, with a focus on creating and modifying site plans, grading…
Added 9 mins ago
Piping Superintendent - Simple Cycle - Oklahoma Job Details | Black & Veatch Family of Companies
Black & Veatch
Overland Park, KS
From field engineering to project management to quality and startup, you’ll work with cutting‑edge technology, learn from seasoned experts, and grow through real‑world, hands‑on experience.…
Added 9 mins ago
Solar Survey Party Chief Job Details | Black & Veatch Family of Companies
Black & Veatch
Overland Park, KS
From field engineering to project management to quality and startup, you’ll work with cutting‑edge technology, learn from seasoned experts, and grow through real‑world, hands‑on experience.…
Added 9 mins ago
Piping Superintendent - Simple Cycle - Oklahoma
Overland Contracting
Overland Park, KS
From field engineering to project management to quality and startup, you’ll work with cutting‑edge technology, learn from seasoned experts, and grow through real‑world, hands‑on experience.…
Added 9 mins ago
T
Cloud Engineer
TEKsystems
Wichita, KS
- $55 to $65 USD / hour
The Cloud Engineer is responsible for designing, implementing, and supporting a hybrid cloud infrastructure spanning Microsoft Azure and Azure Local (Azure Stack HCI) on-premises…
Added 9 mins ago
O
Lead Principal Software Development Engineer
Oracle
Topeka, KS
- $135,200 to $306,400 USD / year
As a Sr. Principal Software Development Engineer in the Oracle Cloud Infrastructure (OCI) Core Platform division, you will play a critical leadership role in the architecture, evolution,…
Added 9 mins ago
Principal Software Engineer
Highmark Health
Topeka, KS
Interest and ability to learn other programming languages as needed Knowledge of professional software engineering practices & best practices for the full software development life cycle,…
Added 9 mins ago
Senior Business Intelligence Professional
CenterWell
Topeka, KS
The Senior Business Intelligence Engineer solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Senior…
Added 9 mins ago
Senior Staff Full-stack Engineer - Global Payment Network (Remote - Eligible)
Capital One
Topeka, KS
As a Senior Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented…
Added 9 mins ago
Software Engineer – Splunk Platform Authorization
Cisco
Topeka, KS
As a Software Engineer on the Splunk Platform Authorization team, you’ll build and maintain backend services that power secure, reliable access across complex enterprise environments.…
Added 9 mins ago
Telecom Engineer IV
Ryder System
Topeka, KS
The Telecom Engineer IV will provide Tier 3 and 4 support, engineering / design, testing and deployment in all areas of responsibility of the Enterprise Voice Team; Voice Facilities, UCaaS…
Added 10 mins ago
Senior Technical IT Storage Engineer
Highmark Health
Topeka, KS
Providing general production monitoring, storage capacity management, and storage ecosystem support.
Added 10 mins ago
Intern, Manufacturing Engineer (QA) (Olathe, Kansas (KS), US, 66061)
SPX
Olathe, KS
Work with Production to understand current state; use this knowledge to generate changes that result in error proof processes.
Added 14 mins ago
Process Engineer
Applied Materials, Inc
Santa Clara, CA
Manages experimental tests, evaluates results and escalates critical technology issues to management

Closed listing

Dynatrace

Technical Support Engineer I

Remote, United States

The targeted base pay range for this role is $58K to $73K.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: The targeted base pay range for this role is $58K to $73K.
Experience: At least 2 years of experience in a technology-related field
Posting language: English
Posted: Oct 31, 2026

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Original job description

Archived listing. The details below describe a past opening.

Your role at Dynatrace

We are looking for highly motivated individuals who enjoy working with web technologies in a fast-paced environment and want to deepen their understanding of e-commerce and digital performance. This role is more than a job - it is an opportunity to build a career at Dynatrace.

The Insights OnDemand organization is a team of technical product experts within Customer Success who provide hands-on Dynatrace configuration, technical consultation, and guidance. The team supports internal Insights Analysts and works directly with customers through a scalable, ticket-based engagement model.

The Insights OnDemand model delivers the right expertise at the right time, scaling support from smaller customers getting started with Dynatrace to large, complex customers requiring broader product expertise. Engagements are typically short-term and task- or project-based. The team serves as the technical backbone of the Insights service, with deep expertise in Dynatrace and Digital Experience.

As a remote OnDemand Specialist, you will manage requests from Insights Analysts and customers and deliver timely, high-quality technical solutions. You will resolve requests accurately, escalate issues promptly to the appropriate experts when needed, and partner with leadership and teammates to identify broader enablement opportunities and areas for your own skill development.

What You’ll Do

Technical Support:

•Triage incoming tickets and deliver timely, high-quality solutions to both internal delivery teams and directly to customers

•Perform hands-on configuration and implement best practices aligned with the customer business goals documented in each ticket

•Create and manage Synthetic web and mobile measurement scripts

•Analyze day-to-day performance and availability data while providing clear, in-depth, and concise root cause analysis for both customers and internal Analysts

•Provide proactive data analysis and health checks for top tier customers

•Develop and maintain deep technical expertise in Dynatrace Digital Experience capabilities, including Real User Monitoring, Session Replay, Synthetic Monitoring, and Dynatrace Query Language

•Keep up to date with new product features

•Join direct customer meetings when necessary

•Deliver live technical training sessions to customers

•Participate in cross-functional enablement for internal teams

Collaboration & Documentation:

•Maintain and update clear internal ticket documentation

•Share knowledge and collaborate with teammates to build collective expertise and strengthen individual skills

•Contribute to and enhance the shareable knowledge base

What will help you succeed

Minimum Requirements;

•Bachelor’s degree in a technology-related field or equivalent practical experience

•At least 2 years of experience in a technology-related field

•Web development experience, including HTML, CSS, and JavaScript

•Experience with querying languages such as SQL, Splunk Search Processing Language, or Dynatrace Query Language

•Working knowledge of web technologies, including content delivery networks and cloud platforms

•Academic or professional mobile app development experience

•Strong data analysis skills, with the ability to interpret complex technical information and translate findings into clear, actionable recommendations tailored to the audience

•All Insights team members are expected to travel at least once per year for an annual team meeting

Preferred Requirements:

•Experience with SaaS platforms, preferably in observability or application performance management

•Experience in a customer-facing technical support or specialist role

•Experience with ticketing systems, preferably Salesforce

•Customer-first mindset with a demonstrated commitment to delivering successful outcomes for customers, partners, and stakeholders

•Proven ability to work under pressure; ability to handle multiple conflicting priorities

•Curiosity and the ability to learn new technologies quickly

•Demonstrated critical-thinking and problem-solving skills, with the ability to consider the broader business and customer context

Success Measures:

Success in this role is demonstrated through positive feedback from customers and internal teams, faster ticket resolution, consistently high-quality technical outcomes, increased adoption of best practices and enablement resources, and documented growth in individual and team capability.

Why you will love being a Dynatracer

A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
An environment that fosters innovation, enables creative collaboration, and allows you to grow.
A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation and Rewards

The targeted base pay range for this role is $58K to $73K. When determining your salary, we consider your skills, experience, education, work location and internal equity.

Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.

About employer

More about this job

Skills

Technical support
Dynatrace
Root cause analysis
Data analysis
Collaboration
Documentation
Web development
HTML
CSS
JavaScript
SQL
Splunk
Performance management
Salesforce
Cope with pressure
Critical thinking
Problem solving
Research

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