AR Operations Manager

Your role at Dynatrace

At Dynatrace, we deliver answers and intelligent automation from data at scale. As an Analyst Relations Operations Manager, you will play a critical role in supporting and executing our global Analyst Relations program, ensuring analysts have timely access to the information they need to understand Dynatrace's strategy, products, and market leadership.

This highly collaborative role is ideal for a detail-oriented professional who thrives on organization, relationship management, and cross-functional coordination. You will serve as an operational anchor for the Analyst Relations program, managing the processes, calendars, metrics, and cross-functional projects that keep the program moving forward. You'll work closely with Product, Marketing, Communications, and executive stakeholders to support analyst engagements and deliver a world-class analyst experience.

Key Responsibilities

Analyst Engagement & Calendar Management

• Own the day-to-day management of Analyst Relations briefing and inquiry calendars, including scheduling and logistics for briefings, inquiries, advisory sessions, and other interactions.
• Coordinate across analysts, executives, product leaders, and subject matter experts, balancing priorities and ensuring the right stakeholders are engaged.
• Maintain visibility into upcoming engagements, deadlines, and preparation needs to ensure activities are organized and executed effectively.

Briefing & Inquiry Preparation

• Develop briefing books, background documents, speaker preparation materials, and meeting summaries.
• Gather and synthesize information from internal stakeholders to prepare executives and spokespersons for analyst interactions.
• Support analyst-facing presentations and materials, coordinating preparation timelines, deliverables, and follow-up actions.

Analyst Intelligence & Program Management

• Maintain accurate analyst lists, research coverage maps, contact information, relationship history, and engagement records.
• Track analyst inquiries, briefings, research participation, and coverage across key firms.
• Maintain centralized program trackers to manage key activities, deadlines, deliverables, and follow-ups.

Cross-Functional Project Coordination

• Coordinate Analyst Relations projects and deliverables across Marketing, Product Marketing, Product, Communications, Events, and other internal teams.
• Develop and maintain project plans, timelines, owners, and milestones for priority AR initiatives.
• Drive projects forward by coordinating inputs, identifying dependencies, tracking actions, and following up with stakeholders.
• Create visibility into upcoming AR activities, deadlines, and required contributions across teams.

Operational Excellence, Metrics & Reporting

• Own tracking and reporting of AR program activity and metrics, including analyst engagements, research participation, coverage, and other key program indicators.
• Maintain dashboards that provide visibility into program activity, progress, and outcomes.
• Ensure analyst interactions, materials, decisions, and activities are documented, organized, and accessible.
• Help disseminate analyst insights across Product, Marketing, executives, and Sales.
• Establish scalable processes, workflows, templates, and operating rhythms, identifying opportunities to continuously improve program efficiency.

What will help you succeed

Required

• 3+ years of experience in Analyst Relations, Corporate Communications, Public Relations, Marketing, Event Management, Executive Support, Marketing Operations, Program Management, or a related field.
• Exceptional organizational and project management skills with the ability to manage multiple priorities simultaneously.
• Experience managing complex calendars, project timelines, deliverables, and cross-functional stakeholders.
• Strong written and verbal communication skills.
• Strong attention to detail, follow-through, and ability to proactively keep projects moving.
• Proficiency with Microsoft Office, collaboration tools, and database management.

Preferred

• Experience in enterprise software, technology, SaaS, or B2B marketing environments.
• Familiarity with analyst firms such as Gartner, Forrester, IDC, and 451 Research.
• Experience supporting executive briefing programs, corporate events, or customer/analyst engagements.
• Knowledge of analyst relations best practices and experience working in ARchitect.
• Experience with project management, reporting, dashboard, or workflow tools.
• Working knowledge of enterprise AI tools a plus.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation and Rewards

The targeted base pay range for this role is $96,000 to 120,000. When determining your salary, we consider your skills, experience, education, work location and internal equity.

Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.