Jobs in the United States

25+ jobs

Save this search

Added just now
Utility
Pregis LLC
Arlington, TX
Pregis is seeking a dependable Production Associate to support manufacturing operations by preparing materials, assisting machine operators, and helping keep production running safely and…
Added just now
Industrial Electrician
Pregis LLC
Arlington, TX
Pregis is committed to employee development through hands-on training, mentorship, and career advancement opportunities. Team members are encouraged to expand their technical expertise…
Added 1 min ago
A
In-Vivo Research Associate
Actalent
Everett, WA
- $28 to $36 USD / hour
…candidate relocating to the area.Job DescriptionThe Research Associate supports the execution of regulatory developmental and reproductive toxicology (DART) studies in rats and rabbits,…
Added 1 min ago
Ambulatory Registered Nurse - Wound Care Center General - PRN
Stormont-Vail HealthCare, Inc.
Topeka, KS
…these patients through the therapeutic use of self, the nursing process, the environment/instrumentation, and other health care team members. The delivery of professional nursing care at…
Added 1 min ago
A
Medical Lab Technologist
Actalent
Elmwood Park, NJ
- $26 to $32 USD / hour
Participate in the evaluation and development of new procedures, methods, and instruments to enhance laboratory capabilities and efficiency.
Added 1 min ago
A
Grossing Technician
Actalent
Modesto, CA
- $25 to $35 USD / hour
Associate of Science degree in Biological Sciences or a related field.
Added 1 min ago
A
Safety Coordinator
Actalent
Boise, ID
- $50 to $55 USD / hour
Engage in ongoing safety training and professional development.
Added 1 min ago
Store Manager
EssilorLuxottica Group
Madison, WI
…and willingness to make quick decisions inspires every store Associate to deliver The Sunglass Hut Experience that translates into…
Added 1 min ago
Business Office Coordinator - Senior Living
Senior Living Communities LLC
Pawleys Island, SC
We value professional development and provide opportunities to expand your skills in accounts receivable, payroll, human resources, recruiting, and resident administration.
Added 1 min ago
Mental Health Tech - Night Shift
UHS
LANCASTER, PA
Behavioral Health Associate (BHA) - Night Shift
Added 1 min ago
Mental Health Associate - 32 hours/week- Arbour Hospital
UHS
JAMAICA PLAIN, MA
Mental Health Associate Opportunity - Arbour Hospital - Jamaica Plain
Added 1 min ago
Student Nurse Emergency Room Per Diem Varied Shifts MMH
UHS
BRADENTON, FL
Career development opportunities within UHS and its Subsidiaries
Added 1 min ago
Registered Nurse (RN) - Nurse Resident, Winter 2027, General Surgery
Prisma Health-Upstate
Greenville, SC
Responsible for attending all quality and core curriculum classes, actively participating in professional development workshops and peer support groups, and successfully completing all…
Added 1 min ago
ER Tech Per Diem Varied Shift MMH
UHS
BRADENTON, FL
Career development opportunities within UHS and its 300+ Subsidiaries!
Added 1 min ago
Occupational Therapy Assistant Inpatient Per Diem Varied Shifts MMH
UHS
BRADENTON, FL
…family and/or caregivers as partners in the rehabilitation…
Added 1 min ago
Physical Therapy Assistant Per Diem Days MMH
UHS
BRADENTON, FL
…family and/or caregivers as partners in the rehabilitation…
Added 2 mins ago
Speech Therapist Inpatient Per Diem Days MMH
UHS
BRADENTON, FL
Career development opportunities within UHS and its Subsidiaries
Added 2 mins ago
PATIENT ACCOUNTS SPECIALIST - Denials Department
UHS
LAS VEGAS, NV
…variance analysis, and customer service. Our dedication to associate satisfaction and growth is recognized by industry leaders, exemplifying our commitment to fostering a positive and…
Added 3 mins ago
Mental Health Associate; Friday, Saturday and Sunday; 7 p - 7a
UHS
BENTON, AR
The Mental Health Associate (MHA) has one of the most important roles in our facility. You are always with the patients, providing constant monitoring, care, and support. As well as seeing…
Added 3 mins ago
Mental Health Technician - Weekend Nights -7p-11p
UHS
LITTLE ROCK, AR
Career development opportunities within UHS and its 300+ Subsidiaries!
Added 3 mins ago
Suprv. - Mental Health Techs
UHS
DENTON, TX
Career development opportunities within UHS and its 300+ Subsidiaries!
Added 4 mins ago
Registered Client Associate
RBC Capital Markets, LLC
Dallas, TX
…financial advisors and our clients. As a Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to help…
Added 4 mins ago
Registered Client Associate / Client Associate
RBC Capital Markets, LLC
Glastonbury, CT
…branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative…
Added 4 mins ago
Senior Associate, Trade Support
Royal Bank of Canada
NY
RBC Capital Markets is hiring a Senior Associate to join the Middle Office Trade Support team within Operational Services, based in New York. In this role, you will ensure the timely and…
Added 4 mins ago
Registered Client Associate / Client Associate
RBC Capital Markets, LLC
Portland, ME
…branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative…

DXC Technology

Instructional Designer - Associate Manager

Tulsa, OK, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description:

About DXC

DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.

Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

About the Team / Offering - Insurance Software & BPS

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

About the Role

The Instructional Designer plays a critical role in designing, developing, implementing, and continuously improving high-impact learning solutions that support contact center operations, client requirements, and employee performance objectives. You will partner closely with Operations, Quality Assurance, Workforce Management, Compliance, Subject Matter Experts (SMEs), and Training Leaders to create engaging learning experiences that improve new hire readiness, knowledge retention, productivity, customer experience, and business outcomes.

In this role, you will apply a strong understanding of adult learning principles, instructional design methodologies, performance consulting, and contact center operations to transform complex business processes, client requirements, compliance standards, and operational procedures into engaging and measurable learning solutions. You will build blended learning solutions spanning instructor-led, virtual, and digital formats, while continuously measuring and refining curriculum effectiveness against key operational metrics.

Essential Job Functions

Design end-to-end learning solutions for new hire training, product launches, refreshers, cross-skilling, compliance, and leadership development.
Build blended learning solutions including ILT, VILT, eLearning, microlearning, simulations, scenarios, assessments, and OJT.
Create facilitator and participant guides, storyboards, job aids, process maps, and interactive modules aligned to brand, quality, and compliance standards.
Conduct training needs analyses and use performance data to recommend and measure learning interventions.
Build and maintain content in the LMS using industry-standard authoring tools, leveraging AI-enabled learning technology.
Measure training effectiveness and ROI against operational metrics such as CSAT, QA, AHT, FCR, and time-to-proficiency, and refresh curriculum accordingly.
Partner with Operations, Quality Assurance, Workforce Management, Compliance, SMEs, and Training Leaders to align learning solutions with business needs.
Develop measurable learning solutions that translate complex business processes and compliance standards into effective training content.

Basic Qualifications

Bachelor's degree in Instructional Design, Education, Organizational Development, or a related field.
3-5+ years of instructional design experience.
2+ years of experience in contact center, customer service, BPO, or operations environments.
Experience with curriculum design using ADDIE or similar methodologies.
Strong digital and instructor-led development skills.
Excellent writing and content development skills, with the ability to manage multiple projects in a fast-paced environment.

Other Qualifications

Experience in regulated industries such as Financial Services, Insurance, or Healthcare, with FINRA/HIPAA/AML exposure.
ATD / CPTD / CPTM or other instructional design certification.
Experience with LMS and authoring platforms.
Experience with global delivery models, QA, and Workforce Management.
Experience with authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Camtasia, Vyond, or Copilot Studio.
Experience with contact center platforms such as Genesys, NICE, Five9, Salesforce, Zendesk, or Avaya.
Proficiency with productivity tools such as Microsoft 365, SharePoint, Teams, Power BI, and Power Automate.

Why DXC? / Life at DXC

DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link (https://mandatoryview.com/?licenceid=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&producttype=onlineapplicant)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (gss-hr-er@dxc.com) .

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Apply About employer

More about this job

Skills

Create solutions to problems
Insurance market
Underwriting
Quality assurance
Regulatory compliance
Customer experience
Adult education
Business processes
LMS
Customer service
Anti-money laundering
Articulate Storyline
Adobe Captivate
Salesforce
Zendesk
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Microsoft Power BI
Microsoft Power Automate

Report this job