Jobs in the United States

25+ jobs

Save this search

Added just now
SB Shop Manager
Accelerated Brands
Kokomo, IN
At Strickland Brothers, our Shop Managers are working leaders who actively support service operations alongside their team when needed, including assisting in roles such as greeter, hood…
Added just now
Assistant Nurse Manager (ANM) - MICU
Health First Careers
Viera West, FL · Melbourne, FL
The Assistant Nurse Manager plans, directs and assess’ all unit functions to include evaluation of patient care on a twenty-four (24)-hour basis on an assigned unit. The Assistant Nurse…
Added just now
FA
Associate Mechatronic Field Engineer
FANUC America
Huntersville, NC · Spartanburg, SC
- $53,000 to $85,000 USD / year
Operate with consistent support of Supervisor/Manager
Added just now
Staff Engineer - I&C
Black & Veatch Family of Companies
Dallas, TX
As part of BV Operations, your skills will be aligned to projects that support our Water and Wastewater market sector. From small community improvements to grand-scale Mega Projects, you…
Added just now
Senior Training Lead /Specialist – Hybrid - McLean, VA
Creative Information Technology, Inc.
Falls Church, VA
Working under the direction of the OCM Manager, the Training Specialist is responsible for assessing training needs; developing training plans, curricula, and role-based learning materials;…
Added just now
M
Manager, Procurement
Metagenics
Remote, United States
- $120,000 to $140,000 USD / year
The Manager, Procurement oversees raw material, contract manufacturing and component purchasing to support production operations. This role establishes and maintains procurement policies,…
Added just now
Senior Manager, Data Centre Delivery
Nscale
United States
As Senior Construction Manager, you lead the on-site build of Nscale's AI data centers, from mobilization through construction, commissioning and handover to operations. You are Nscale's…
Added just now
Construction Manager, Data Centre Delivery
Nscale
United States
As Construction Manager, you lead the on-site build of Nscale's AI data centers, from mobilization through construction, commissioning and handover to operations. You are Nscale's presence…
Added just now
Operational Support Registered Nurse
NPT Newport Hospital
United States
Reports status of unit operations, activities and issues to the Clinical Manager or appropriate discipline.
Added 1 min ago
UO
Program Data & Implementation Specialist High Fidelity Wraparound (PUBL EDUC SPEC 3)
University of California, Davis
CA
- $60,500 to $104,300 USD / year
Under general supervision, the Program Data & Implementation Specialist independently manages program-level data, reporting, and implementation support activities for the High Fidelity…
Added 1 min ago
Pharmacy Operations Internship (Remote) – Summer 2027 (Undergraduate)
Molina Talent Acquisition
United States
This internship provides hands-on experience in health plan pharmacy operations, Pharmacy Benefit Manager (PBM) oversight, account management, data analysis, compliance, reporting, and…
Added 1 min ago
Assistant Store Manager - Famous Footwear
Famous Footwear
MIDDLETOWN, NY
Ace Retail Operations & Support Staffing Levels: You’ll know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker.…
Added 1 min ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
ELK RIVER, MN
- Part-time
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
Added 1 min ago
Capital Projects Estimator
Freeport McMoRan
Phoenix, AZ
Our global headquarters is in Phoenix, Arizona. Several hundred employees support global operations in finance, human resources, information technology, planning and more from the main…
Added 1 min ago
E
Assistant Project Manager - Eurofins Environment Testing - Arvada, CO
Eurofins
Arvada, CO
- $20 to $25 USD / hour
Knowledge of Eurofins' products, testing capabilities, technology, production, support systems, program specifications, and laboratory procedures
Added 1 min ago
DO
Lead GIS Enterprise Administrator
Department of Transportation
CA
- $8,625 to $11,557 USD / month
…implementing security measures, access controls, encryption, database support and secure communication protocols ensuring compliance with industry standards and regulations. The incumbent…
Added 1 min ago
RE
Asset Management Operations Manager - Westminster, CO
RSI EnTech, LLC
Westminster, CO
- $115,000 to $145,000 USD / year
RSI is recruiting for a Asset Management Operations Manager who will drive strategy, execution, synergy, and provides overall leadership support to the Personal Property, Fleet/MOVE,…
Added 1 min ago
RE
Asset Management Operations Manager - Grand Junction, CO
RSI EnTech, LLC
Grand Junction, CO
- $115,000 to $145,000 USD / year
RSI is recruiting for a Asset Management Operations Manager who will drive strategy, execution, synergy, and provides overall leadership support to the Personal Property, Fleet/MOVE,…
Added 1 min ago
HEALTH & SAFETY SPECIALIST
Packing Corp of America
Gladstone, VA
This position would report to a Safety Supervisor or Manager either at a PCA location or the corporate office.
Added 2 mins ago
HUMAN RESOURCES SPECIALIST (RECRUITMENT & PLACEMENT)
Department of the Navy/Assistant for Administration
Naval Shipyard, VA
Added 2 mins ago
PE
Systems Engineer MAGTF C2 (8700)
Patricio Enterprises
Stafford, VA
- $140,081 to $157,401 USD / year
DESCRIPTION: Patricio Enterprises is seeking Systems Engineers to support to the Marine Corps Program Manager Marine Air Ground Task Force Command and Control (PM MAGTF C2). Principal…
Added 2 mins ago
IAM Architect - Sailpoint/Okta Senior Consultant
Deloitte
Rosslyn, VA
Support IAM operations, security architecture, and implementation activities across enterprise and cloud environments.
Added 2 mins ago
Warehouse Management Systems (WMS) Manager
Find Great People
Chipley, FL
The IT Manager, Warehouse & Production Systems is a hands-on technology leader responsible for the architecture, development, configuration, integration, support, and continuous improvement…
Added 2 mins ago
Client Relationship Specialist - Seal Beach, CA
Charles Schwab Inc.
Seal Beach, CA
Start with Client Relationship Specialist University (CRSU) a four-week, live virtual training program designed to set you up for success. After CRSU, your development continues in-branch…
Added 2 mins ago
Security Training Manager - Northern Virginia (VAXCOM)
Parsons Corporation
Springfield, VA
…process improvements, and recommend updates to meet evolving program requirements. This will require regular monitoring and coordination of operations/metrics with Sponsor…

DXC Technology

Instructional Designer - Associate Manager

Tulsa, OK, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description:

About DXC

DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.

Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

About the Team / Offering - Insurance Software & BPS

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

About the Role

The Instructional Designer plays a critical role in designing, developing, implementing, and continuously improving high-impact learning solutions that support contact center operations, client requirements, and employee performance objectives. You will partner closely with Operations, Quality Assurance, Workforce Management, Compliance, Subject Matter Experts (SMEs), and Training Leaders to create engaging learning experiences that improve new hire readiness, knowledge retention, productivity, customer experience, and business outcomes.

In this role, you will apply a strong understanding of adult learning principles, instructional design methodologies, performance consulting, and contact center operations to transform complex business processes, client requirements, compliance standards, and operational procedures into engaging and measurable learning solutions. You will build blended learning solutions spanning instructor-led, virtual, and digital formats, while continuously measuring and refining curriculum effectiveness against key operational metrics.

Essential Job Functions

Design end-to-end learning solutions for new hire training, product launches, refreshers, cross-skilling, compliance, and leadership development.
Build blended learning solutions including ILT, VILT, eLearning, microlearning, simulations, scenarios, assessments, and OJT.
Create facilitator and participant guides, storyboards, job aids, process maps, and interactive modules aligned to brand, quality, and compliance standards.
Conduct training needs analyses and use performance data to recommend and measure learning interventions.
Build and maintain content in the LMS using industry-standard authoring tools, leveraging AI-enabled learning technology.
Measure training effectiveness and ROI against operational metrics such as CSAT, QA, AHT, FCR, and time-to-proficiency, and refresh curriculum accordingly.
Partner with Operations, Quality Assurance, Workforce Management, Compliance, SMEs, and Training Leaders to align learning solutions with business needs.
Develop measurable learning solutions that translate complex business processes and compliance standards into effective training content.

Basic Qualifications

Bachelor's degree in Instructional Design, Education, Organizational Development, or a related field.
3-5+ years of instructional design experience.
2+ years of experience in contact center, customer service, BPO, or operations environments.
Experience with curriculum design using ADDIE or similar methodologies.
Strong digital and instructor-led development skills.
Excellent writing and content development skills, with the ability to manage multiple projects in a fast-paced environment.

Other Qualifications

Experience in regulated industries such as Financial Services, Insurance, or Healthcare, with FINRA/HIPAA/AML exposure.
ATD / CPTD / CPTM or other instructional design certification.
Experience with LMS and authoring platforms.
Experience with global delivery models, QA, and Workforce Management.
Experience with authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Camtasia, Vyond, or Copilot Studio.
Experience with contact center platforms such as Genesys, NICE, Five9, Salesforce, Zendesk, or Avaya.
Proficiency with productivity tools such as Microsoft 365, SharePoint, Teams, Power BI, and Power Automate.

Why DXC? / Life at DXC

DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link (https://mandatoryview.com/?licenceid=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&producttype=onlineapplicant)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (gss-hr-er@dxc.com) .

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Apply About employer

More about this job

Skills

Create solutions to problems
Insurance market
Underwriting
Quality assurance
Regulatory compliance
Customer experience
Adult education
Business processes
LMS
Customer service
Anti-money laundering
Articulate Storyline
Adobe Captivate
Salesforce
Zendesk
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Microsoft Power BI
Microsoft Power Automate

Report this job