Jobs in the United States

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Added 1 min ago
RH
Office Services Associate-Repro
Robert Half
New York, NY
- $20.66 to $21.75 USD / hour
We are looking for an Office Services Associate-Repro to support daily document production and office operations in New York, New York. This is a Contract position with a primary focus on…
Added 1 min ago
Associate
Robert Half
Dallas, TX
We are looking for an Associate to join a fast-moving investment team in Dallas, Texas. In this role, you will contribute to financial analysis, portfolio insights, and fund-related…
Added 1 min ago
SO
Leadership Administrative Coordinator - Security & Operations
State of South Carolina
Columbia, SC
- $40,086 to $68,136 USD / year
…(Leadership Administrative Coordinator) provides administrative support role for the Deputy’s direct reports. This position ensures effective coordination, compliance oversight, reporting…
Added 1 min ago
OU
Associate Energy Portfolio Analyst, Settlements
Orlando Utilities Commission (OUC)
Orlando, FL
- $39.26 to $47.11 USD / hour
In this role, you will be responsible for analyzing and reconciling large volumes of operational and financial data used to support monthly settlement billing for utility members. You will…
Added 2 mins ago
Associate Vice Chair for Acute Psychiatric Services & Associate Clinical Service Unit Director
Duke Health
Durham, NC
…Sciences seeks an accomplished academic psychiatrist to serve as Associate Vice Chair of Acute Care Psychiatric Services & Associate Clinical Service Unit Director. This individual will…
Added 3 mins ago
Client Account Manager
U.S. Bank National Association
Knoxville, TN
…and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often - that’s what we call the courage to thrive.…
Added 3 mins ago
FX Trading Associate
U.S. Bank National Association
New York, NY
…smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in…
Added 3 mins ago
JP
Seasonal Part Time Retail Sales/Stock Support
James Perse Los Angeles
Aspen, CO
- $22 USD / hour
- Part-time
The Sales/Stock Support Associate is responsible for receiving, unpacking and preparing merchandise for the selling floor. They are also responsible for the organization, maintenance and…
Added 3 mins ago
Chief of Manufacturing Engineering – Castings
Rolls-Royce
United States
Leads technical recovery and operational support - deploying expertise to resolve complex process, capability, quality or rate constraints and restore sustainable performance.
Added 4 mins ago
Site Supervisor
MVM, Inc.
Phoenix, AZ
Schedule: This position is mission critical and essential to the ongoing operations and requires a flexible schedule to support a 24/7/365-day operation.
Added 4 mins ago
Logistics Site Supervisor (ICE Transport)
MVM, Inc.
El Paso, TX
…the contract assigned, supports operations 24/7, and oversees operational, logistical support, and administrative tasks required to support ground and air…
Added 5 mins ago
RH
Reimbursement Specialist
Robert Half
Towson, MD
- $65,000 to $75,000 USD / year
Perform additional administrative and operational duties as needed to support the reimbursement team.
Added 6 mins ago
FV
Administrative Support III - Academic Programming
Fox Valley Technical College (FVTC)
Appleton, WI
- $24.53 to $28.86 USD / hour
This position demonstrates responsibility and performs a wide variety of technical and operational duties that require specialized knowledge of the college’s Academic Programming operating…
Added 6 mins ago
EH
Access Center Supervisor - Imaging & Specialty Scheduling - Full Time (Hybrid)
Elliot Hospital of the City of Manchester
Manchester, NH
- Full-time
…Specialty Scheduling teams. This position provides leadership and support to front-line coordinators and support staff, ensuring timely, accurate, and patient-centered scheduling services…
Added 6 mins ago
Human Resources Generalist
Alamo Group
Wooster, OH
…Resources Generalist works closely with supervisors and managers to support workforce planning, employee development, attendance management, and employee experience initiatives that align…
Added 7 mins ago
NL
Credentialing Associate (FGP)- Manhattan (Hybrid) Psychiatry
NYU Langone Health
New York, NY
- $50,204.7 to $79,844.9 USD / year
…and escalates issues that may affect provider readiness. The associate exercises independent judgment in interpreting organizational, regulatory, medical staff, and payer requirements to…
Added 7 mins ago
Process Improvement Engineer
The Friedkin Group
Houston, TX
Design and maintain job instructions, accessory installation times, and standard data charts to support operational consistency and accuracy.
Added 7 mins ago
Senior Product Designer - Part D (Pharmacy) Benefits
Humana Insurance Company
Remote, United States
…intuitive experiences that simplify complex benefits information, support informed healthcare decisions, and improve members’ ability to navigate…
Added 7 mins ago
Lead Technology Leadership Professional
Humana Inc.
Remote, United States
…AI-enabled products and engineering solutions that improve operational efficiency, reduce manual toil, and enhance the effectiveness of support and operations…
Added 7 mins ago
Director, Enterprise Quality Engineering
Humana Inc.
Remote, United States
…reliability, resiliency, synthetic monitoring, observability, or operational readiness…
Added 7 mins ago
Senior AI Engineer
Humana Inc.
Louisville, KY · Washington, DC · NY · Tampa, FL · Boston, MA · Dallas, TX
Collaborate with product, engineering, clinical, and operational stakeholders to translate complex business requirements into scalable solutions.
Added 7 mins ago
LA
Admin Assistant in Brockport, NY!
Lifetime Assistance
Brockport, NY
- $18 USD / hour
Support the Community Integration Coordinator and program leadership with administrative and operational needs.
Added 8 mins ago
IT Technician- Microsoft 365 Systems Administrator
Life Cycle Power
Houston, TX
We are seeking an IT Microsoft 365 Systems Administrator who is prepared to support a rapidly growing cloud environment and help modernize our Microsoft 365 and Azure infrastructure. This…
Added 8 mins ago
PB
Sales Consultant Part Time
Palm Beach Tan - Old Trinity Management Company
Del City (Del City), OK
- $11 to $14 USD / hour
- Part-time
…helpful, and passionate individual to represent our brand and support our customers. If you’re a fun, team-oriented professional who thrives in a vibrant and positive environment, we’d love…
Added 8 mins ago
PB
Sales Associate
Palm Beach Tan - Old Trinity Management Company
Lawton (Lawton), OK
- $11 to $14 USD / hour
…helpful, and passionate individual to represent our brand and support our customers. If you’re a fun, team-oriented professional who thrives in a vibrant and positive environment, we’d love…

DXC Technology

Instructional Designer - Associate Manager

Tulsa, OK, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description:

About DXC

DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.

Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

About the Team / Offering - Insurance Software & BPS

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

About the Role

The Instructional Designer plays a critical role in designing, developing, implementing, and continuously improving high-impact learning solutions that support contact center operations, client requirements, and employee performance objectives. You will partner closely with Operations, Quality Assurance, Workforce Management, Compliance, Subject Matter Experts (SMEs), and Training Leaders to create engaging learning experiences that improve new hire readiness, knowledge retention, productivity, customer experience, and business outcomes.

In this role, you will apply a strong understanding of adult learning principles, instructional design methodologies, performance consulting, and contact center operations to transform complex business processes, client requirements, compliance standards, and operational procedures into engaging and measurable learning solutions. You will build blended learning solutions spanning instructor-led, virtual, and digital formats, while continuously measuring and refining curriculum effectiveness against key operational metrics.

Essential Job Functions

Design end-to-end learning solutions for new hire training, product launches, refreshers, cross-skilling, compliance, and leadership development.
Build blended learning solutions including ILT, VILT, eLearning, microlearning, simulations, scenarios, assessments, and OJT.
Create facilitator and participant guides, storyboards, job aids, process maps, and interactive modules aligned to brand, quality, and compliance standards.
Conduct training needs analyses and use performance data to recommend and measure learning interventions.
Build and maintain content in the LMS using industry-standard authoring tools, leveraging AI-enabled learning technology.
Measure training effectiveness and ROI against operational metrics such as CSAT, QA, AHT, FCR, and time-to-proficiency, and refresh curriculum accordingly.
Partner with Operations, Quality Assurance, Workforce Management, Compliance, SMEs, and Training Leaders to align learning solutions with business needs.
Develop measurable learning solutions that translate complex business processes and compliance standards into effective training content.

Basic Qualifications

Bachelor's degree in Instructional Design, Education, Organizational Development, or a related field.
3-5+ years of instructional design experience.
2+ years of experience in contact center, customer service, BPO, or operations environments.
Experience with curriculum design using ADDIE or similar methodologies.
Strong digital and instructor-led development skills.
Excellent writing and content development skills, with the ability to manage multiple projects in a fast-paced environment.

Other Qualifications

Experience in regulated industries such as Financial Services, Insurance, or Healthcare, with FINRA/HIPAA/AML exposure.
ATD / CPTD / CPTM or other instructional design certification.
Experience with LMS and authoring platforms.
Experience with global delivery models, QA, and Workforce Management.
Experience with authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Camtasia, Vyond, or Copilot Studio.
Experience with contact center platforms such as Genesys, NICE, Five9, Salesforce, Zendesk, or Avaya.
Proficiency with productivity tools such as Microsoft 365, SharePoint, Teams, Power BI, and Power Automate.

Why DXC? / Life at DXC

DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link (https://mandatoryview.com/?licenceid=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&producttype=onlineapplicant)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (gss-hr-er@dxc.com) .

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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More about this job

Skills

Create solutions to problems
Insurance market
Underwriting
Quality assurance
Regulatory compliance
Customer experience
Adult education
Business processes
LMS
Customer service
Anti-money laundering
Articulate Storyline
Adobe Captivate
Salesforce
Zendesk
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Microsoft Power BI
Microsoft Power Automate

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