Jobs in the United States

25+ jobs

Save this search

Added just now
Student Systems Finance Developer/ Programmer
Covista
Lisle, IL
Ability to actively manage competing deliverables to meet business commitments and Development Manager/Project Manager’s expectations, as well as monitor and report the on-going project…
Added just now
Student Finance Systems Programmer/Developer
Covista
Minneapolis, MN
Ability to actively manage competing deliverables to meet business commitments and Development Manager/Project Manager’s expectations, as well as monitor and report the on-going project…
Added just now
CC
Assistant Store Manager
Community Choice Financial Family of Brands
Fort Mill, SC
- $16 USD / hour
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Added 1 min ago
W
Auto Care Center Service Manager
Walmart
NEWTON, IA
- $19 to $32 USD / hour
…with opportunities for advanced associate training, business development, and application of…
Added 1 min ago
Territory Manager - North Texas, Oklahoma
Premier Truck Rental
Dallas, TX · Fort Wayne, IN
The Territory Manager - North Texas, Oklahoma is responsible for driving rental sales of light to medium-duty trucks from PTR’s fleet by achieving opportunity-based sales goals. This role…
Added 1 min ago
W
Pharmacist Manager - Sam's
Walmart
DUBUQUE, IA
- $112,000 to $197,000 USD / year
…programs and strategic initiatives Provides supervision and development opportunities for Associates in assigned areas by selecting training mentoring assigning duties providing performance…
Added 1 min ago
Learning Technology Manager
Accenture
Des Moines, IA
Our work spans LMS, LXP, and skills platforms through to AI-enabled learning experiences, governance models, content ecosystems, and learner adoption strategies. The result: personalized,…
Added 1 min ago
Patient Generated Health Data Project Manager (Remote)
GovCIO
Des Moines, IA
Creates integrated project plans for contract deliverables and new initiatives in development. Assesses project issues and develops resolutions to meet productivity, quality, and…
Added 1 min ago
Senior Manager, Security Operations Center
Rubrik
Des Moines, IA
Rubrik is hiring a Senior Manager to lead our Security Operations Center, including our FedRAMP-authorized environment. Incident response sits at the core of what the SOC does, alongside…
Added 1 min ago
Customer Representative, Sales MAH
Merck
Des Moines, IA
Responsible for developing and meeting learning and development objectives agreed upon with leadership.
Added 1 min ago
Integrations Program Manager
Meta
Des Moines, IA
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 1 min ago
Manager, Global Growth Performance
American Express Global Business Travel
Des Moines, IA
The Manager, Outbound Development owns that follow-through. This role gets new hires productive faster, makes sure the training sticks, helps leaders coach well, and builds the programs and…
Added 1 min ago
Manager In Training - Rooms Division
The Dewberry Charleston
Charleston, SC
The Rooms Division Manager in Training (MIT) Program is an 18-month leadership development program designed for individuals passionate about luxury hospitality who aspire to pursue a…
Added 2 mins ago
Inside Sales BDM
Kings III of America, LLC
Remote, United States
The Role: Inside Business Development Manager
Added 2 mins ago
B
Payroll Specialist
Bertelsmann-Jobs
Morrisville, NC
- $42,000 to $60,750 USD / year
…in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate…
Added 3 mins ago
Lead Talent Management Specialist
Bowman Consulting Group, Ltd.
Reston, VA
…enterprise performance management, employee engagement, and employee development initiatives. Partnering closely with the VP of Talent Management and key stakeholders across the…
Added 3 mins ago
Project Controller II, Cost
Springtide Project Services
UNAVAILABLE · Albany, NY · Phoenix, AZ · Santa Clara, CA · Burlington, MA
Assist estimating, procurement and project management on project scope coordination, work package definition, contract development and bid analysis as directed by Project Manager.
Added 3 mins ago
W
Pharmacy Manager
Walgreens
PORT LAVACA, TX
- $67.05 to $90.55 USD / hour
…staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management…
Added 3 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
FORT WORTH, TX
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 3 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
ASTON, PA
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 3 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
ROCKY MOUNT, NC
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 3 mins ago
Account Manager, SLED (Southeast)
ID.me
United States
Account Manager, Public Sector (SLED NC/SC/GA)
Added 4 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
PENFIELD, NY
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 4 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
PENFIELD, NY
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 4 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
NEW HARTFORD, NY
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…

DXC Technology

Instructional Designer - Associate Manager

Tulsa, OK, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description:

About DXC

DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.

Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

About the Team / Offering - Insurance Software & BPS

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

About the Role

The Instructional Designer plays a critical role in designing, developing, implementing, and continuously improving high-impact learning solutions that support contact center operations, client requirements, and employee performance objectives. You will partner closely with Operations, Quality Assurance, Workforce Management, Compliance, Subject Matter Experts (SMEs), and Training Leaders to create engaging learning experiences that improve new hire readiness, knowledge retention, productivity, customer experience, and business outcomes.

In this role, you will apply a strong understanding of adult learning principles, instructional design methodologies, performance consulting, and contact center operations to transform complex business processes, client requirements, compliance standards, and operational procedures into engaging and measurable learning solutions. You will build blended learning solutions spanning instructor-led, virtual, and digital formats, while continuously measuring and refining curriculum effectiveness against key operational metrics.

Essential Job Functions

Design end-to-end learning solutions for new hire training, product launches, refreshers, cross-skilling, compliance, and leadership development.
Build blended learning solutions including ILT, VILT, eLearning, microlearning, simulations, scenarios, assessments, and OJT.
Create facilitator and participant guides, storyboards, job aids, process maps, and interactive modules aligned to brand, quality, and compliance standards.
Conduct training needs analyses and use performance data to recommend and measure learning interventions.
Build and maintain content in the LMS using industry-standard authoring tools, leveraging AI-enabled learning technology.
Measure training effectiveness and ROI against operational metrics such as CSAT, QA, AHT, FCR, and time-to-proficiency, and refresh curriculum accordingly.
Partner with Operations, Quality Assurance, Workforce Management, Compliance, SMEs, and Training Leaders to align learning solutions with business needs.
Develop measurable learning solutions that translate complex business processes and compliance standards into effective training content.

Basic Qualifications

Bachelor's degree in Instructional Design, Education, Organizational Development, or a related field.
3-5+ years of instructional design experience.
2+ years of experience in contact center, customer service, BPO, or operations environments.
Experience with curriculum design using ADDIE or similar methodologies.
Strong digital and instructor-led development skills.
Excellent writing and content development skills, with the ability to manage multiple projects in a fast-paced environment.

Other Qualifications

Experience in regulated industries such as Financial Services, Insurance, or Healthcare, with FINRA/HIPAA/AML exposure.
ATD / CPTD / CPTM or other instructional design certification.
Experience with LMS and authoring platforms.
Experience with global delivery models, QA, and Workforce Management.
Experience with authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Camtasia, Vyond, or Copilot Studio.
Experience with contact center platforms such as Genesys, NICE, Five9, Salesforce, Zendesk, or Avaya.
Proficiency with productivity tools such as Microsoft 365, SharePoint, Teams, Power BI, and Power Automate.

Why DXC? / Life at DXC

DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link (https://mandatoryview.com/?licenceid=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&producttype=onlineapplicant)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (gss-hr-er@dxc.com) .

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Apply About employer

More about this job

Skills

Create solutions to problems
Insurance market
Underwriting
Quality assurance
Regulatory compliance
Customer experience
Adult education
Business processes
LMS
Customer service
Anti-money laundering
Articulate Storyline
Adobe Captivate
Salesforce
Zendesk
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Microsoft Power BI
Microsoft Power Automate

Report this job