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Added just now
Patient Care Technician - PCT - Dialysis Preceptor
BMS USA Bio-Med Appl of Mississippi
Jackson, MS
Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with…
Added just now
FU
Registered Nurse Part Time
FVC USA Fresenius Vascular Care Inc
Greenville, NC
- Part-time
Inspects operation of all facility operating systems, including temperature checks in appropriate areas and physical structure of the facility and reports any issues to the Facility Manager.
Added just now
Registered Nurse Surgery Center
FVC USA Fresenius Vascular Care Inc
Mobile, AL
Inspects operation of all facility operating systems, including temperature checks in appropriate areas and physical structure of the facility and reports any issues to the Facility Manager.
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FU
Per Diem Registered Nurse
FVC USA Fresenius Vascular Care Inc
Silver Spring, MD
- $41 to $68 USD / hour
Inspects operation of all facility operating systems, including temperature checks in appropriate areas and physical structure of the facility and reports any issues to the Facility Manager.
Added just now
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Patient Care Technician - PCT - Dialysis Preceptor
BMA USA Bio-Med Appl of Massachusetts
Lowell, MA
- $23 to $33 USD / hour
Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with…
Added 1 min ago
Retail Associate (Top of the Rock - Rockefeller Center)
SPS North America
NY
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Added 1 min ago
Yard Manager - Indiantown, FL
Construction Solutions Group ("CSG")
Indiantown, FL
The Yard Manager is responsible for overseeing the daily operations of the equipment yard, ensuring the accurate coordination of incoming and outgoing equipment and materials. This role…
Added 1 min ago
IM
Vice President of Culture and Engagement KS and MO Region
Ignite Medical Resort Kansas City Northland
Kansas City, MO
- $110,000 to $120,000 USD / year
…compliance, and quality workforce performance. This position oversees systems that support daily labor effectiveness, staff retention, onboarding, training compliance, and the execution of…
Added 1 min ago
DI
Chef Operator, New York City
DIG INN Restaurant Teams
10025, NY
- $80,000 to $85,000 USD / year
Health Insurance (Medical, Dental, and Vision)
Added 2 mins ago
Revenue Integrity Coordinator
St. Lawrence Health
United States
Under the direction of the Manager of Revenue Integrity, the Revenue Integrity Coordinator plays an important role in a high-profile group tasked with improving revenue results. This…
Added 2 mins ago
Contracts Administrator
Fastly
New York City, NY
We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life,…
Added 3 mins ago
Branch Manager
Dexter
Odessa, TX
…and manufactured housing markets. We’re building products and systems that are rooted in a culture of safety, collaboration, and…
Added 3 mins ago
Data Manager II
Altasciences Company Inc
Remote, United States
The Data Manager II supports sponsors’ research programs by contributing to the data cleaning efforts needed to provide clean, analyzable clinical data proficiently and independently.
Added 3 mins ago
D&
Head of Maintenance
Draper & Kramer
Chicago, IL
- $33 to $36 USD / hour
The Head of Maintenance will report directly to the Property Manager and oversee the physical asset management of a residential property in Chicago’s West Loop. This role is on call 24/7…
Added 4 mins ago
Senior Cost Manager - Life Sciences Construction
Turner & Townsend
Rocky Mount, NC
This position will support a major pharmaceutical and consumer health manufacturing expansion program in Wilson, North Carolina, approximately 45 minutes southwest of Greenville. The…
Added 4 mins ago
Senior Human Resources Manager
Gerber Childrenswear LLC
Greenville, SC
The Senior Human Resources Manager leads the Human Resources function for Gerber Childrenswear and serves as a trusted advisor to the CEO and leadership team. This role translates business…
Added 5 mins ago
Social Worker Lead - MSW
OnLok ORC
Union City, CA
…independence. Under the supervision of the Regional Social Work Manager, with additional oversight from the Center Director, the SWL serves as an integral member of the Interdisciplinary…
Added 5 mins ago
Outreach Executive
Oak Street Health MSO LLC
Jamaica, NY
…other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed…
Added 6 mins ago
EO
Long-Term Care Underwriting Manager
Employment Opportunities
United States
- $95,000 to $130,000 USD / year
The Long-Term Care Underwriting Manager is responsible for evaluating and classifying risk for Life and LTC hybrid products to ensure compliance with underwriting guidelines and procedures,…
Added 6 mins ago
A
Mining Study Program Manager
AECOM
Remote, United States
- $200,000 to $240,000 USD / year
AECOM is seeking a motivated and technically strong Mining Study Program Manager to join our growing Mining team supporting projects across North America and Globally. The successful…
Added 7 mins ago
RH
CNA/PCA - Med Surg - Part Time - Night
Riverside Hospital, Inc.
Gloucester, VA
- $16.8 to $21.83 USD / hour
- Part-time
…eligible: hold a CNA / hold an EMT-B license / completed an MA program / Currently enrolled in a Nursing Program with at least 80+ hours of clinical…
Added 7 mins ago
RH
CNA/PCA - Med Surg - Part Time - Day
Riverside Hospital, Inc.
Gloucester, VA
- $16.8 to $21.83 USD / hour
- Part-time
…eligible: hold a CNA / hold an EMT-B license / completed an MA program / Currently enrolled in a Nursing Program with at least 80+ hours of clinical…
Added 7 mins ago
RH
Support Assistant / Patient Care Assistant - Med Surg - Part Time - Night
Riverside Hospital, Inc.
Gloucester, VA
- $16.8 to $21.83 USD / hour
- Part-time
…eligible: hold a CNA / hold an EMT-B license / completed an MA program / Currently enrolled in a Nursing Program with at least 80+ hours of clinical…
Added 7 mins ago
Account Support Representative
BillionToOne
MO
…predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health…
Added 8 mins ago
Senior Operations Transformation Project Manager
Collectors Universe, Inc.
Santa Ana, CA
We’re looking for a Senior Operations Transformation Project Manager who will redesign Collectors and how its operations run as it scales volume, adds sites, and brings new technology onto…

DXC Technology

Instructional Designer - Associate Manager

Tulsa, OK, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description:

About DXC

DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.

Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

About the Team / Offering - Insurance Software & BPS

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

About the Role

The Instructional Designer plays a critical role in designing, developing, implementing, and continuously improving high-impact learning solutions that support contact center operations, client requirements, and employee performance objectives. You will partner closely with Operations, Quality Assurance, Workforce Management, Compliance, Subject Matter Experts (SMEs), and Training Leaders to create engaging learning experiences that improve new hire readiness, knowledge retention, productivity, customer experience, and business outcomes.

In this role, you will apply a strong understanding of adult learning principles, instructional design methodologies, performance consulting, and contact center operations to transform complex business processes, client requirements, compliance standards, and operational procedures into engaging and measurable learning solutions. You will build blended learning solutions spanning instructor-led, virtual, and digital formats, while continuously measuring and refining curriculum effectiveness against key operational metrics.

Essential Job Functions

Design end-to-end learning solutions for new hire training, product launches, refreshers, cross-skilling, compliance, and leadership development.
Build blended learning solutions including ILT, VILT, eLearning, microlearning, simulations, scenarios, assessments, and OJT.
Create facilitator and participant guides, storyboards, job aids, process maps, and interactive modules aligned to brand, quality, and compliance standards.
Conduct training needs analyses and use performance data to recommend and measure learning interventions.
Build and maintain content in the LMS using industry-standard authoring tools, leveraging AI-enabled learning technology.
Measure training effectiveness and ROI against operational metrics such as CSAT, QA, AHT, FCR, and time-to-proficiency, and refresh curriculum accordingly.
Partner with Operations, Quality Assurance, Workforce Management, Compliance, SMEs, and Training Leaders to align learning solutions with business needs.
Develop measurable learning solutions that translate complex business processes and compliance standards into effective training content.

Basic Qualifications

Bachelor's degree in Instructional Design, Education, Organizational Development, or a related field.
3-5+ years of instructional design experience.
2+ years of experience in contact center, customer service, BPO, or operations environments.
Experience with curriculum design using ADDIE or similar methodologies.
Strong digital and instructor-led development skills.
Excellent writing and content development skills, with the ability to manage multiple projects in a fast-paced environment.

Other Qualifications

Experience in regulated industries such as Financial Services, Insurance, or Healthcare, with FINRA/HIPAA/AML exposure.
ATD / CPTD / CPTM or other instructional design certification.
Experience with LMS and authoring platforms.
Experience with global delivery models, QA, and Workforce Management.
Experience with authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Camtasia, Vyond, or Copilot Studio.
Experience with contact center platforms such as Genesys, NICE, Five9, Salesforce, Zendesk, or Avaya.
Proficiency with productivity tools such as Microsoft 365, SharePoint, Teams, Power BI, and Power Automate.

Why DXC? / Life at DXC

DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link (https://mandatoryview.com/?licenceid=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&producttype=onlineapplicant)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (gss-hr-er@dxc.com) .

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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More about this job

Skills

Create solutions to problems
Insurance market
Underwriting
Quality assurance
Regulatory compliance
Customer experience
Adult education
Business processes
LMS
Customer service
Anti-money laundering
Articulate Storyline
Adobe Captivate
Salesforce
Zendesk
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Microsoft Power BI
Microsoft Power Automate

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