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Print Production Manager
Bertelsmann-Jobs
Valencia, CA
- $97,000 to $107,000 USD / year
The Print and Media Production Manager is responsible for a large 24x5 digital print-on-demand production facility of 20-25 employees (25-50 peak season). Responsible for all associated…
Added just now
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Manager, Payroll & Accounts Payable
Bertelsmann-Jobs
Morrisville, NC
- $70,000 to $110,000 USD / year
Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays…
Added 1 min ago
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Terminal Operator I
CRH
Katy, TX
- $20 USD / hour
Gains full understanding and demonstrate adherence to the safety program
Added 1 min ago
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Administrative Assistant II
DHL
Goodyear, AZ
- $22.55 USD / hour
Ability to learn the manager’s areas of responsibility and company policies, procedures, and operations
Added 2 mins ago
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Dairy Manager
Sprouts Farmers Market
La Habra, CA
- $19.5 to $29.15 USD / hour
…join our winning team at Sprouts Farmers Market as the Dairy…
Added 2 mins ago
Senior Project Manager
Skanska USA
College Station, TX
Skanska is searching for a dynamic Senior Project Manager in College Station, TX. This is a great opportunity to start a career with a company that builds things that matter and values its…
Added 2 mins ago
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Project Engineer Internship- Fall 2026- Boston, MA
Skanska USA
Boston, MA
- $25 USD / hour
…Equipment/Maintenance. The Project Engineer Intern assists and supports Project Manager and Superintendent on assigned projects. The position works under direct supervision with mentorship,…
Added 2 mins ago
SU
Environmental Engineer (Heavy Civil Construction)
Skanska USA
Washington, DC
- $84,180 USD / year
…with EH&S Staff, Field Engineers, Superintendents, Project Manager and Project…
Added 3 mins ago
Operations Manager
Fresno, CA
…Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much…
Added 3 mins ago
AU
Parking Cashier
ABM US
Century City, CA
- $21 USD / hour
Relay customer concerns and/or information to shift lead or Operations Manager as necessary
Added 3 mins ago
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Nursing Supervisor (RN Unit Manager)
Harmar Village Health & Rehab Center
Cheswick, PA
- $45 to $50 USD / hour
Career Growth Opportunities – Take advantage of our Loan and Forgiveness program as well as other educational programs to advance your nursing career.
Added 3 mins ago
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Meat Clerk
WinCo Foods
Temecula, CA
- $17.15 to $29.9 USD / hour
May assist Meat Cutters and Department Manager with other tasks as appropriate.
Added 5 mins ago
Medical Case Manager- Northern Los Angeles County, CA
Crawford Listings - Global
CA
🚨 Now Hiring: RN Case Manager – Northern Los Angeles County, CA Region 🚨
Added 5 mins ago
Employee Communications Manager
AMERILIFE US, LLC
Clearwater, FL
As our Employee Communications Manager, you’ll be an editor and meticulous proofreader who naturally spots inconsistencies, catches gaps and thinks a step ahead. You’ll help ensure employee…
Added 5 mins ago
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US-Manager
Apple
McLean, VA
- $38.54 to $64.22 USD / hour
As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team…
Added 5 mins ago
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US-Manager
Apple
Cherry Hill, NJ
- $38.54 to $64.22 USD / hour
As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team…
Added 7 mins ago
Human Resources Intern: Summer 2027
Viaflex, Inc.
Sioux Falls, SD
Work closely with assigned mentor and manager to reach successful completion of internship.
Added 7 mins ago
CC
Care Manager 1- Children's Heath Homes
CATHOLIC CHARITIES OF STEUBEN LIVINGSTON CO
Corning, NY
- $20 USD / hour
Accepts referrals as assigned by Program Manager in Livingston, Steuben, and/or Wyoming Counties.
Added 7 mins ago
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Construction Manager V – Retrofit
INSPYR Solutions
Deklab, IL
- $80 to $95 USD / hour
INSPYR Solutions is seeking an experienced Construction Manager to support a large-scale, mission-critical data center construction program in DeKalb, IL.
Added 7 mins ago
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Construction Project Manager V
INSPYR Solutions
Dekalb, IL
- $80 to $95 USD / hour
INSPYR Solutions is seeking an experienced Construction Manager to support a large-scale, mission-critical data center construction program in DeKalb, IL.
Added 8 mins ago
Group Manager, Technology & Infrastructure
Amentum
Houston, TX
Amentum is seeking a Manager for the Science & Exploration Department Technology & Infrastructure Group to lead efforts in facility development and engineering, facility modification,…
Added 8 mins ago
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Site Supervisor
Amentum
Cincinnati, OH
- $20.89 USD / hour
Reports directly to Regional or Deputy Regional Manager.
Added 8 mins ago
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Sales Lead
Acosta Group
CHOCTAW, AR
- $20 USD / hour
Resolve escalated customer issues while following carrier and program guidelines
Added 8 mins ago
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(Wireless) Territory Sales Manager
Acosta Group
Magnolia, AR
- $18 to $22 USD / hour
Resolve escalated customer issues while following carrier and program guidelines
Added 8 mins ago
HR Generalist - Evenings
Central States Manufacturing
Lowell, AR
The HR Generalist provides essential support to the HR Manager and site leadership team. This role focuses on ensuring day-to-day HR operations run smoothly, including managing employee…

DXC Technology

Instructional Designer - Associate Manager

Tulsa, OK, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description:

About DXC

DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.

Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

About the Team / Offering - Insurance Software & BPS

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

About the Role

The Instructional Designer plays a critical role in designing, developing, implementing, and continuously improving high-impact learning solutions that support contact center operations, client requirements, and employee performance objectives. You will partner closely with Operations, Quality Assurance, Workforce Management, Compliance, Subject Matter Experts (SMEs), and Training Leaders to create engaging learning experiences that improve new hire readiness, knowledge retention, productivity, customer experience, and business outcomes.

In this role, you will apply a strong understanding of adult learning principles, instructional design methodologies, performance consulting, and contact center operations to transform complex business processes, client requirements, compliance standards, and operational procedures into engaging and measurable learning solutions. You will build blended learning solutions spanning instructor-led, virtual, and digital formats, while continuously measuring and refining curriculum effectiveness against key operational metrics.

Essential Job Functions

Design end-to-end learning solutions for new hire training, product launches, refreshers, cross-skilling, compliance, and leadership development.
Build blended learning solutions including ILT, VILT, eLearning, microlearning, simulations, scenarios, assessments, and OJT.
Create facilitator and participant guides, storyboards, job aids, process maps, and interactive modules aligned to brand, quality, and compliance standards.
Conduct training needs analyses and use performance data to recommend and measure learning interventions.
Build and maintain content in the LMS using industry-standard authoring tools, leveraging AI-enabled learning technology.
Measure training effectiveness and ROI against operational metrics such as CSAT, QA, AHT, FCR, and time-to-proficiency, and refresh curriculum accordingly.
Partner with Operations, Quality Assurance, Workforce Management, Compliance, SMEs, and Training Leaders to align learning solutions with business needs.
Develop measurable learning solutions that translate complex business processes and compliance standards into effective training content.

Basic Qualifications

Bachelor's degree in Instructional Design, Education, Organizational Development, or a related field.
3-5+ years of instructional design experience.
2+ years of experience in contact center, customer service, BPO, or operations environments.
Experience with curriculum design using ADDIE or similar methodologies.
Strong digital and instructor-led development skills.
Excellent writing and content development skills, with the ability to manage multiple projects in a fast-paced environment.

Other Qualifications

Experience in regulated industries such as Financial Services, Insurance, or Healthcare, with FINRA/HIPAA/AML exposure.
ATD / CPTD / CPTM or other instructional design certification.
Experience with LMS and authoring platforms.
Experience with global delivery models, QA, and Workforce Management.
Experience with authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Camtasia, Vyond, or Copilot Studio.
Experience with contact center platforms such as Genesys, NICE, Five9, Salesforce, Zendesk, or Avaya.
Proficiency with productivity tools such as Microsoft 365, SharePoint, Teams, Power BI, and Power Automate.

Why DXC? / Life at DXC

DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link (https://mandatoryview.com/?licenceid=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&producttype=onlineapplicant)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (gss-hr-er@dxc.com) .

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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More about this job

Skills

Create solutions to problems
Insurance market
Underwriting
Quality assurance
Regulatory compliance
Customer experience
Adult education
Business processes
LMS
Customer service
Anti-money laundering
Articulate Storyline
Adobe Captivate
Salesforce
Zendesk
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Microsoft Power BI
Microsoft Power Automate

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