Jobs in the United States

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Leisure Sales Manager
E11EVEN Club Hotel & Residences
Miami, FL
The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on…
Added just now
CP
Facilities Specialist
Center Parc Credit Union
Atlanta, GA
- $21.75 to $27.19 USD / hour
In collaboration with the facilities manager, participates in the development and execution of preventive maintenance program.
Added just now
Field Manager
VSP Retail
Remote, United States
Adept at financial management to administer budgets across multiple projects and ensure the program meets its requirements for return on investment, timing, and budget
Added just now
Crew Member
Ruppert Landscape
Panama City, FL
Employee Assistance Program (EAP) with confidential support for personal, financial, and wellness needs
Added 1 min ago
Property General Manager
Flow
Fort Lauderdale, FL
We are seeking an experienced and driven Property General Manager to lead Flow’s newest community in South Florida. The Property General Manager will oversee all aspects of property…
Added 1 min ago
MEDICAL MALPRACTICE INVESTIGATOR - 64085622
State of Florida
FORT MYERS, FL · FT MYERS BEACH, FL · FT MYERS, FL
Coordinates investigations with federal, state, and local law enforcement officials and regulatory agencies as requested or directed by supervisor/manager.
Added 1 min ago
MEDICAL MALPRACTICE INVESTIGATOR - 64085628
State of Florida
ALACHUA, FL
Coordinates investigations with federal, state, and local law enforcement officials and regulatory agencies as requested or directed by supervisor/manager.
Added 1 min ago
AR
Financial Manager
Applied Research Solutions
Bedford, MA
- $115,000 to $125,000 USD / year
Applied Research Solutions has a new opportunity for a Financial Manager Journeyman.
Added 1 min ago
Bridge Structures Engineer, Project Manager
Kimley-Horn
Palm Beach Gardens, FL
Perform structural design calculations, plan production activities, and prepare project document submittal packages, while maintaining a Quality Control program for the entire project
Added 1 min ago
Manager, Software Engineering: Java
The Options Clearing Corporation
United States
…qualifies for The Options Clearing Corporation’s Employee Referral…
Added 2 mins ago
EF
Investment Services Assistant (On-Site in Syracuse, NY)
Empower Federal Credit Union
Syracuse, NY
- $21.97 to $32.96 USD / hour
…member service, and sales support to the Investment Services Program. The ISA plays a critical role in supporting Financial Advisors and the Operations Manager by processing transactions,…
Added 2 mins ago
Senior Operations Manager
GEODIS
Stoughton, MA
Manages direct reports to include Team Assistant Manager of Operations and Terminal Manager
Added 2 mins ago
Key Account Manager - Data Center
Baltimore Aircoil Company
Remote, United States
The Global Key Account Manager is responsible for leading BAC’s commercial strategy, relationship development, and long-term growth with key global customers in data centers. This role…
Added 2 mins ago
Housekeeping Fairfield Inn
Fairfield Inn & Suites Roswell
Roswell, NM
Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
Added 2 mins ago
Room Attendant
Residence Inn Atlanta Downtown
Atlanta, GA
Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
Added 2 mins ago
Test Engineering Manager
Vertiv
OH
Test Engineering Manager – 1PH UPS Product Development
Added 2 mins ago
SI
Resort Maintenance Technician
Sun, Inc.
Homosassa Springs, FL
- $18 USD / hour
Tuition Reimbursement program providing financial support to team members who further their formal education
Added 3 mins ago
RA
ASSISTANT COMMUNITY MANAGER - Borda/Venson
Royal American Companies
Memphis, TN
- $22 to $23 USD / hour
Under direct supervision of the Community Manager, the Assistant Community Manager acts as the administrative assistant for the property and is responsible for understanding all company…
Added 3 mins ago
Senior Engineering Manager - Columbus Plant
Abbott Laboratories
OH
Financial security through competitive compensation, incentives and retirement plans
Added 3 mins ago
Maintenance Supervisor - 3rd Shift - Altavista, VA Plant
Abbott Laboratories
VA · NC
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 3 mins ago
Master Scheduler
Exact Sciences Corp
CA · AZ
As the Master Scheduler / Supply Planning Manager, you’ll be responsible for developing and maintaining integrated supply, inventory, production, and capacity strategies across assigned…
Added 3 mins ago
RA
Territory Manager - Gadsden AL
Reynolds American
United States
- $68,700 USD / year
Reynolds American has an exciting opportunity for a Territory Manager within our Marketing Function in Gadsden AL
Added 3 mins ago
Stepping Up Case Manager
AltaPointe Health
Roanoke, AL
Coordinates and provides services related to the “Stepping Up” program (Examples of tasks: works closely with the Alabama State “Stepping Up” Coordinator, the Technical Assistance Team and…
Added 3 mins ago
WC
Assistant General Manager - Ashton School Nutrition
Whitsons Culinary Group
Ashton, IL
- $19 USD / hour
…nutritious, and made with purpose. As an Assistant Food Service Manager, you’ll help lead the charge in creating a food program that’s more than just meals - it’s a key part of every…
Added 4 mins ago
E
Bilingual Mental Health Therapist
evolvedMD
Houston, TX
- $65,000 to $91,400 USD / year
Industry Leading Professional Development – With a first-of-the-sector integrated care training program, we are committed to developing you into a marketable clinician of the future.…

DXC Technology

Instructional Designer - Associate Manager

Tulsa, OK, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description:

About DXC

DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.

Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

About the Team / Offering - Insurance Software & BPS

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

About the Role

The Instructional Designer plays a critical role in designing, developing, implementing, and continuously improving high-impact learning solutions that support contact center operations, client requirements, and employee performance objectives. You will partner closely with Operations, Quality Assurance, Workforce Management, Compliance, Subject Matter Experts (SMEs), and Training Leaders to create engaging learning experiences that improve new hire readiness, knowledge retention, productivity, customer experience, and business outcomes.

In this role, you will apply a strong understanding of adult learning principles, instructional design methodologies, performance consulting, and contact center operations to transform complex business processes, client requirements, compliance standards, and operational procedures into engaging and measurable learning solutions. You will build blended learning solutions spanning instructor-led, virtual, and digital formats, while continuously measuring and refining curriculum effectiveness against key operational metrics.

Essential Job Functions

Design end-to-end learning solutions for new hire training, product launches, refreshers, cross-skilling, compliance, and leadership development.
Build blended learning solutions including ILT, VILT, eLearning, microlearning, simulations, scenarios, assessments, and OJT.
Create facilitator and participant guides, storyboards, job aids, process maps, and interactive modules aligned to brand, quality, and compliance standards.
Conduct training needs analyses and use performance data to recommend and measure learning interventions.
Build and maintain content in the LMS using industry-standard authoring tools, leveraging AI-enabled learning technology.
Measure training effectiveness and ROI against operational metrics such as CSAT, QA, AHT, FCR, and time-to-proficiency, and refresh curriculum accordingly.
Partner with Operations, Quality Assurance, Workforce Management, Compliance, SMEs, and Training Leaders to align learning solutions with business needs.
Develop measurable learning solutions that translate complex business processes and compliance standards into effective training content.

Basic Qualifications

Bachelor's degree in Instructional Design, Education, Organizational Development, or a related field.
3-5+ years of instructional design experience.
2+ years of experience in contact center, customer service, BPO, or operations environments.
Experience with curriculum design using ADDIE or similar methodologies.
Strong digital and instructor-led development skills.
Excellent writing and content development skills, with the ability to manage multiple projects in a fast-paced environment.

Other Qualifications

Experience in regulated industries such as Financial Services, Insurance, or Healthcare, with FINRA/HIPAA/AML exposure.
ATD / CPTD / CPTM or other instructional design certification.
Experience with LMS and authoring platforms.
Experience with global delivery models, QA, and Workforce Management.
Experience with authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Camtasia, Vyond, or Copilot Studio.
Experience with contact center platforms such as Genesys, NICE, Five9, Salesforce, Zendesk, or Avaya.
Proficiency with productivity tools such as Microsoft 365, SharePoint, Teams, Power BI, and Power Automate.

Why DXC? / Life at DXC

DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link (https://mandatoryview.com/?licenceid=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&producttype=onlineapplicant)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (gss-hr-er@dxc.com) .

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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More about this job

Skills

Create solutions to problems
Insurance market
Underwriting
Quality assurance
Regulatory compliance
Customer experience
Adult education
Business processes
LMS
Customer service
Anti-money laundering
Articulate Storyline
Adobe Captivate
Salesforce
Zendesk
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Microsoft Power BI
Microsoft Power Automate

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