Jobs in the United States

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Added 5 mins ago
Software Engineer II- ECM Specialization
AF Group
Kalamazoo, MI
Added 5 mins ago
Software Engineer II- ECM Specialization
AF Group
Lansing, MI
Added 37 mins ago
Engineer I-III (SCADA Engineer)
TXNM Energy
Albuquerque, NM
The position will be filled at the Engineer I, II, or III level based on the selected candidate¿s qualifications and experience. Assignments, independence, and technical responsibility will…
Added 37 mins ago
Engineer I-III (OMS Analyst)
TXNM Energy
Albuquerque, NM
The position will be filled at the Engineer I, II, or III level based on the selected candidate¿s qualifications and experience. Assignments, independence, and technical responsibility will…
Added 58 mins ago
Engineer I/II
City of Santa Maria
Santa Maria, CA
THIS POSITIONThe Engineer I/II will support water, wastewater, and capital projects. The successful applicant will work closely with operating managers and engineers to prepare solutions…
Added 1 hour ago
C
Software QA Engineer II (Full Time) - United States
Cisco
Richardson, TX · San Jose, CA · Milpitas, CA
- Full-time
As a QA / Automation Engineer, you will contribute to validating Cisco’s wireless platforms by writing test plans, developing automation, and analyzing system behavior. You will gain…
Added 1 hour ago
FinOps Cloud Engineer | Active Secret clearance
GD Information Technology, Inc.
Remote, United States
As a FinOps Cloud Engineer, you will collaborate with engineering and operations teams to design, optimize, and manage cloud and automation capabilities that enable reliable, secure, and…
Added 1 hour ago
Cybersecurity Information Security Assessor
GD Information Technology, Inc.
United States
Experience as a security engineer or systems engineer supporting DoW or DISA programs, including hands‑on work with production systems.
Added 1 hour ago
Circuit Activation Engineer - TS/SCI clearance
GD Information Technology, Inc.
United States
Electronic Circuitry, Network Connectivity, Networks, Systems Engineering, Telecommunications NetworkCertifications:
Added 1 hour ago
Circuit Activation Engineer - TS/SCI clearance
GD Information Technology, Inc.
United States
Electronic Circuitry, Network Connectivity, Networks, Systems Engineering, Telecommunications NetworkCertifications:
Added 3 hours ago
Software Development Engineer II, Lightsail
Amazon.com Services LLC
Seattle, WA
…complexity of traditional infrastructure. As a Software Development Engineer II on the Lightsail team, you will build features and services that simplify compute, storage, networking, and…
Added 4 hours ago
PN
Software Engineer II
Pacific Northwest National Laboratory
Richland, WA · Seattle, WA
- $109,000 USD / year
We are seeking a motivated Software Engineer to join our dynamic team at PNNL and contribute to cutting-edge projects that shape the future of critical technology supporting national…
Added 4 hours ago
Space Avionics Test Engineer II
Varda Space Industries
El Segundo, CA
As a Space Avionics Test Engineer II, you'll play a key role in the design and operation of critical systems that simulate and stress-test flight hardware to prove it is ready for its trip…
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Experienced Info Security Engineer (AI Automation)
Principal Financial Group
UNAVAILABLE
- $84,600 to $187,200 USD / year
Our AI Automation team is looking for an early-career engineer who is eager to learn, quick to try new things, and excited to turn emerging AI technology into real solutions that make work…
Added 5 hours ago
Systems Engineer II – Systems
Voyager Technologies, Inc.
CA or Reno, NV · Folsom, CA · Reno, NV
The Systems Engineer II – Systems position for Voyager – Strategic Systems supports requirements development, system verification activities, risk management, and MBSE efforts on…
Added 5 hours ago
Process Engineer II
BAE Systems
Nashua, NH
BAE Systems is looking for a Process Engineer on the Advanced Compact EW Solutions (ACES) operations Tech Ops team. This position will support multiple factories in Nashua, NH including the…
Added 5 hours ago
Quality Engineer II
BAE Systems
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BAE Systems Precision Strike (PS) business area is seeking an early career Quality Engineer to support the Terminal High Altitude Area Defense (THAAD) program. In this role, you will be…
Added 6 hours ago
Facility Operations Center (FOC) Engineer, Facility Operations Center
Amazon Data Services, Inc.
Herndon, VA
The Facility Operations Center (FOC) is a singular support team which proactively monitor the life-safety systems and the infrastructure equipment alarms (e.g., chillers, temperature…
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Plant Environmental Control Engineer
Ford Motor Company
Wittmann, AZ
We are looking for an experienced plant environmental engineer to provide technical and regulatory environmental support to the non-manufacturing team at the Arizona Proving Grounds (APG).…
Added 6 hours ago
SDE II - Selling Partner Identity Verification and Registration, SPIV Tech
Amazon
Tempe, AZ
An engineer in Selling Partner Identity Verification Tech will spend their day collaborating with their teammates on designs for new systems, providing code review feedback for their peers,…
Added 6 hours ago
Cyber Operate Manager - IAM PBAC Architect/Engineer
Deloitte
Tempe, AZ · Gilbert, AZ
…identity and access management. As a Lead Managed Services Engineer II, you will lead the design, implementation, and evolution of policy-based access control (PBAC) and broader identity…
Added 6 hours ago
RF Mechanical Engineer II (Onsite)
RTX Corporation
tucson, AZ
…skills and passion to develop complex Radio Frequency (RF) systems, subsystems and components, including antennas, RF circuit cards, and RF test-equipment. A successful candidate is one who…
Added 6 hours ago
Antenna Design Electrical Engineer II (Onsite)
RTX Corporation
tucson, AZ
…and radome design life cycles. This is an entry-level antenna engineer position for an individual with educational experience and/or professional interest in the application of technical…
Added 6 hours ago
FPGA Electrical Design Engineer II (Onsite)
RTX Corporation
tucson, AZ
An Electrical Engineer II in the Effector Digital Products Department will develop FPGA designs for all major vendors and device families including: Xilinx, Intel, Microchip, and Lattice.…
Added 6 hours ago
Digital Electrical Design Engineer II (Onsite)
RTX Corporation
tucson, AZ
The Digital Design Engineer in the Effector Digital Products department designs digital electronic circuit cards and electronic units, which are supported from proposal through transition…

DWYER INSTRUMENTS, LLC

Technical Support Engineer II

Westerville, OH, United States

$80,000 to $100,000 USD / year

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Job details

Pay: $80,000 to $100,000 USD / year
Posting language: English
Posted: Oct 30, 2026

Original job description

Description About the Company DwyerOmega is a globally trusted leader in manufacturing innovative instrumentation solutions for the Process Measurement, Automation, Control and HVAC markets. With very strong brand recognition and high levels of customer loyalty, DwyerOmega has an unmatched reputation for providing customized solutions that meet and exceed customer needs. Our team of engineering experts help our customers select technical, and often configured, product solutions for their unique applications.

Role Description This position will work out of our Westerville location and will be providing technical support for the Lake Shore Cryotronics product lines. This role delivers advanced technical assistance to customers, managing complex troubleshooting, service cases, RMAs, warranty evaluations, and CRM documentation while ensuring timely communication across all support channels. It also supports field installations and training, develops customer-facing technical resources and conducts performance consultations. Additionally, the position contributes to product and process improvements, collaborates with product managers and engineering teams, and may mentor other support personnel.

Key Responsibilities

Provide telephone/email technical support for customers including troubleshooting and documenting informational and technical troubleshooting cases. Follow the evolution of the support case through multiple exchanges and successfully close the case in the CRM system and complete all documentation requirements.
Enter and maintain cases up to date in the CRM system and escalate as needed so that others may advance the case when necessary.
Support and maintain the shared Support inbox to ensure customer inquiries are answered in a timely manner.
Manage the entry and maintenance of Service Cases including RMAs and orders for product services and recalibration.
Provide quotes and enter orders for production recalibration and repairs directly to customers and representatives.
Resolve customer problems and determine warranty eligibility based on order history and evaluate warranty versus non-warranty repairs when necessary.
May perform in-field systems installations, customer or representative training and field services. This activity includes planning visits, ensuring the installation site preparation checklist is completed prior to installation, tracking all non-conforming product issues through to completion and completing the installation documentation and customer sign-off.
Provide customer feedback to quality and management teams using the quality system.
Provide input/feedback to product managers on possible product improvements.
Identify deficiencies and recommend improvements to department processes, while supporting all group-related processes.
Develop troubleshooting guides, videos, and application notes to assist customers.
Conduct customer consultations to identify instances where our equipment is underutilized or used improperly and provide recommendations or modifications to optimize performance.
Provide highest level resolution for customers by working directly with management and product managers to resolve specific issues.

Benefits:

Comprehensive Insurance Package: Medical, dental, vision, prescription drug, life, short-term and long-term disability.
401k Matching: Secure your future with our 401k matching program.
Health Savings Account (HSA): Employer contributions to your HSA. A PPO plan option is available as well.
Generous Paid Time Off: Enjoy a healthy work-life balance starting at 15 days of PTO per year and 9 paid holidays.
Fitness Center: Stay active with our onsite fitness facility.
Tuition Reimbursement: Continue your education with our support.
Career Development: Opportunities for growth and advancement.

Requirements

Required:

Associate degree in engineering technology or related discipline or 2+ years’ experience working directly in Lake Shore Cryotronics product support, customer service, logistics or manufacturing.
2+ additional years of relevant technical support work and/or customer service experience.
2-3+ additional years of technical diagnosing and troubleshooting experience (electronics equipment or vacuum systems experience preferred).
Proficiency in Microsoft Suite.
Strong written and verbal communication skills for internal and external sources.

Preferred:

Bachelor's degree in engineering/physics or related discipline.
Basic knowledge of installing drivers on Windows operating systems.

Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Ability to remain in a stationary position for extended periods of time.
Ability to move throughout applicable work environments.
Ability to operate a computer, keyboard, mouse, relevant job-related equipment, and applicable technologies.
Ability to communicate with other individuals and interpret the communication of others.
Ability to see and observe the work environment around them.
Must be able to lift up to 50lbs. manually on a non-repetitive basis.

Work Environment Occasional travel is required.

Office environment.
Manufacturing/Lab environments.
High-magnetic field environments.
Customer sites.
Technical conferences and trade shows.

Additional Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an Equal Opportunity Employer, including Veterans and Individuals with Disabilities, an E-Verify employer, and a drug-free company. This position is not eligible for VISA sponsorship.

Pay Transparency We believe in transparent and equitable pay. All U.S. job postings include a good-faith salary range based on role, location, experience, and internal equity. We’re happy to discuss compensation openly throughout the hiring process.

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