Jobs in the United States

25+ jobs

Save this search

Added 12 mins ago
Supply Chain Learning & Development (L&D) Supervisor- 1st Shift - Travel
GXO Logistics
Bristow, VA
We engineer faster, smarter, leaner supply chains.
Added 12 mins ago
Supply Chain Learning & Development (L&D) Supervisor- 1st Shift - Travel
GXO Logistics
Stillwater, OK
We engineer faster, smarter, leaner supply chains.
Added 12 mins ago
Supply Chain Learning & Development (L&D) Supervisor- 1st Shift - Travel
GXO Logistics
Claude, TX
We engineer faster, smarter, leaner supply chains.
Added 20 mins ago
Senior Associate - Full-Stack AI & Data Engineer
New York Life
New York
As Senior Associate in investment technology, your primary responsibility will be to support the investment business in areas of building and maintaining applications and design, develop…
Added 20 mins ago
Senior Associate - Full-Stack AI Engineer
New York Life
New York
As Senior Associate in investment technology, your primary responsibility will be to support the investment business in areas of building and maintaining applications and design, develop…
Added 20 mins ago
Senior Associate - Full-Stack AI Engineer
New York Life
New York
As Senior Associate in investment technology, your primary responsibility will be to support the investment business in areas of building and maintaining applications and design, develop…
Added 27 mins ago
Associate Flight Test Engineer, Production
Leonardo Helicopters US Corporation
United States
Direct Reports: Flight Test Engineer Supervisor
Added 41 mins ago
Sr Data Integration Engineer
Compeer Financial
Mankato, MN · Lakeville, MN · Bloomington, IL · Sun Prairie, WI · Prairie du Sac, WI
Added 41 mins ago
Service Management Platform Engineer
Compeer Financial
Bloomington, IL · Lakeville, MN · Mankato, MN · Sun Prairie, WI · Prairie du Sac, WI
Mentors associate practitioners, participates in peer reviews and agile ceremonies, and contributes to the platform roadmap, backlog, governance, adoption, and continual-improvement…
Added 41 mins ago
Senior Infrastructure Engineer - Network
Compeer Financial
Bloomington, IL · Lakeville, MN · Mankato, MN · Sun Prairie, WI
The contributions you will make: This positions is a senior engineer accountable for the design, reliability, modernization, and continuous improvement of complex enterprise network and…
Added 41 mins ago
Principal Infrastructure Engineer- Unified Communications
Compeer Financial
Bloomington, IL · Lakeville, MN · Mankato, MN · Sun Prairie, WI · Prairie du Sac, WI
Added 42 mins ago
Principal Infrastructure Engineer- Network
Compeer Financial
Bloomington, IL · Lakeville, MN · Mankato, MN · Sun Prairie, WI
Added 42 mins ago
Principal AI Platform Engineer
Compeer Financial
Mankato, MN · Bloomington, IL · Lakeville, MN · Sun Prairie, WI · Naperville, IL · Rochester, MN
Added 42 mins ago
Intern Engineering
Compeer Financial
Sun Prairie, WI · Bloomington, IL
…and success while preparing for potential progression into an Associate Engineer…
Added 42 mins ago
Intern Engineering
Compeer Financial
Bloomington, IL · SunPrairie, WI · Sun Prairie, WI
…and success while preparing for potential progression into an Associate Engineer…
Added 45 mins ago
Manager, Tech Ops Engineer
Scientific Games, LLC
United States
Associate degree in computer science or related field of study required; bachelor’s degree preferred
Added 48 mins ago
Field Leader Measurement & Regulation (M&R)
Northern IN Public Serv Co LLC
United States
Associate's degree associate or bachelor's degree from an accredited institution
Added 53 mins ago
Critical Environments Operator IV
CyrusOne Management Services LLC
Chandler, AZ
Journeyman level skills in electrical, mechanical, HVAC/R disciplines. These skills maybe acquired by obtaining an associate’s degree or in an electrical or HVAC/R training program or from…
Added 58 mins ago
DevOps Storage Engineer
Quantum Sky
Chantilly, VA
Quantum Sky is searching for a DevOps Storage Engineer to support an Intel customer in Chantilly, VA. If you enjoy working with new technologies, enterprise-leading equipment, and seek to…
Added 59 mins ago
Supply Chain Learning & Development (L&D) Supervisor - 1st Shift - Travel
GXO Logistics
Kansas City, MO
We engineer faster, smarter, leaner supply chains.
Added 1 hour ago
Associate Chassis Engineer
Ford
Long Beach, CA · Long Beach
As an Associate Chassis Engineer, you will drive the design, development, and execution of novel chassis components and sub-systems - including brakes, steering, wheels, tires, and…
Added 1 hour ago
Network Manager III (Specialized - Wi-Fi) / Wireless Network Engineer
GD Information Technology, Inc.
United States
Certified Wireless Network Associate (CWNA) or equivalent or higher
Added 1 hour ago
EP
Identity and Access Management Engineer [Hybrid or Remote]
EDF power solutions
CA-San Diego US-Any City · San Diego, CA · Any City
- $107,200 to $178,600 USD / year
The Identity and Access Management (IAM) Engineer serves as the strategic anchor, technical implementer, and cultural champion for Identity and Access Management within the Cybersecurity…
Added 1 hour ago
Cloud Solutions Engineer
Humana Inc.
Remote, United States
The Cloud Solutions Engineer supports cloud-based customer experience platforms through the development, integration, testing, and optimization of conversational AI and contact center…
Added 1 hour ago
Associate Chassis Engineer
Ford Global
Long Beach, CA
As an Associate Chassis Engineer, you will drive the design, development, and execution of novel chassis components and sub-systems - including brakes, steering, wheels, tires, and…

DWYER INSTRUMENTS, LLC

Technical Support Engineer II

Westerville, OH, United States

$80,000 to $100,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $100,000 USD / year
Posting language: English
Posted: Oct 30, 2026

Original job description

Description About the Company DwyerOmega is a globally trusted leader in manufacturing innovative instrumentation solutions for the Process Measurement, Automation, Control and HVAC markets. With very strong brand recognition and high levels of customer loyalty, DwyerOmega has an unmatched reputation for providing customized solutions that meet and exceed customer needs. Our team of engineering experts help our customers select technical, and often configured, product solutions for their unique applications.

Role Description This position will work out of our Westerville location and will be providing technical support for the Lake Shore Cryotronics product lines. This role delivers advanced technical assistance to customers, managing complex troubleshooting, service cases, RMAs, warranty evaluations, and CRM documentation while ensuring timely communication across all support channels. It also supports field installations and training, develops customer-facing technical resources and conducts performance consultations. Additionally, the position contributes to product and process improvements, collaborates with product managers and engineering teams, and may mentor other support personnel.

Key Responsibilities

Provide telephone/email technical support for customers including troubleshooting and documenting informational and technical troubleshooting cases. Follow the evolution of the support case through multiple exchanges and successfully close the case in the CRM system and complete all documentation requirements.
Enter and maintain cases up to date in the CRM system and escalate as needed so that others may advance the case when necessary.
Support and maintain the shared Support inbox to ensure customer inquiries are answered in a timely manner.
Manage the entry and maintenance of Service Cases including RMAs and orders for product services and recalibration.
Provide quotes and enter orders for production recalibration and repairs directly to customers and representatives.
Resolve customer problems and determine warranty eligibility based on order history and evaluate warranty versus non-warranty repairs when necessary.
May perform in-field systems installations, customer or representative training and field services. This activity includes planning visits, ensuring the installation site preparation checklist is completed prior to installation, tracking all non-conforming product issues through to completion and completing the installation documentation and customer sign-off.
Provide customer feedback to quality and management teams using the quality system.
Provide input/feedback to product managers on possible product improvements.
Identify deficiencies and recommend improvements to department processes, while supporting all group-related processes.
Develop troubleshooting guides, videos, and application notes to assist customers.
Conduct customer consultations to identify instances where our equipment is underutilized or used improperly and provide recommendations or modifications to optimize performance.
Provide highest level resolution for customers by working directly with management and product managers to resolve specific issues.

Benefits:

Comprehensive Insurance Package: Medical, dental, vision, prescription drug, life, short-term and long-term disability.
401k Matching: Secure your future with our 401k matching program.
Health Savings Account (HSA): Employer contributions to your HSA. A PPO plan option is available as well.
Generous Paid Time Off: Enjoy a healthy work-life balance starting at 15 days of PTO per year and 9 paid holidays.
Fitness Center: Stay active with our onsite fitness facility.
Tuition Reimbursement: Continue your education with our support.
Career Development: Opportunities for growth and advancement.

Requirements

Required:

Associate degree in engineering technology or related discipline or 2+ years’ experience working directly in Lake Shore Cryotronics product support, customer service, logistics or manufacturing.
2+ additional years of relevant technical support work and/or customer service experience.
2-3+ additional years of technical diagnosing and troubleshooting experience (electronics equipment or vacuum systems experience preferred).
Proficiency in Microsoft Suite.
Strong written and verbal communication skills for internal and external sources.

Preferred:

Bachelor's degree in engineering/physics or related discipline.
Basic knowledge of installing drivers on Windows operating systems.

Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Ability to remain in a stationary position for extended periods of time.
Ability to move throughout applicable work environments.
Ability to operate a computer, keyboard, mouse, relevant job-related equipment, and applicable technologies.
Ability to communicate with other individuals and interpret the communication of others.
Ability to see and observe the work environment around them.
Must be able to lift up to 50lbs. manually on a non-repetitive basis.

Work Environment Occasional travel is required.

Office environment.
Manufacturing/Lab environments.
High-magnetic field environments.
Customer sites.
Technical conferences and trade shows.

Additional Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an Equal Opportunity Employer, including Veterans and Individuals with Disabilities, an E-Verify employer, and a drug-free company. This position is not eligible for VISA sponsorship.

Pay Transparency We believe in transparent and equitable pay. All U.S. job postings include a good-faith salary range based on role, location, experience, and internal equity. We’re happy to discuss compensation openly throughout the hiring process.

Apply About employer

Report this job