Director, Talent Acquisition

Director, Talent Acquisition

JOB SUMMARY

The Director, Talent Acquisition leads and implements the company’s talent acquisition and recruiting strategy. This role directs, plans, and develops strategies and processes to attract talent, proactively build and maintain a quality talent pipeline, and fill open positions by sourcing passive and active candidates. The Director serves as Management’s primary subject matter expert and leads a direct report team focused on full-cycle talent acquisition best practices. In partnership with others, the Director identifies current and future workforce needs and develops innovative sourcing strategies to support the company’s accelerated growth and fill open positions quickly with qualified, diverse candidates. As an employment brand ambassador, the Director positions the organization as a preferred employer and promotes a positive candidate experience. Success requires an understanding of employment law compliance and positive results against measurable metrics.

ESSENTIAL JOB FUNCTIONS

• Directs, plans, and develops talent acquisition strategies, processes, and action plans for the full-cycle recruiting model including new team member onboarding. Proactively builds and maintains a quality talent pipeline and fills open positions by sourcing passive and active candidates. Leads and coaches a direct report team to execute DuraServ’s talent management strategy, particularly as it relates to current and future talent needs.
• Partners with internal and external stakeholders to identify current and future workforce needs and resolve staffing challenges. Ensures the candidate pipeline is sufficient to meet workforce needs, recommends qualified candidates for open positions, and develops recruiting processes to support business growth.
• Builds and maintains relationships with potential candidates, vendors, recruitment agencies, colleges, trade schools, other educational institutions, and associations to develop a sustainable, high-quality candidate pipeline.
• Leads college campus and trade school recruitment programs, building relationships with career services teams and faculty, coordinating recruitment events, and developing candidate pipelines to support current and future staffing needs.
• Monitors and manages ROI effectiveness and expenses related to third-party recruitment solutions.
• Executes a strategy to position the organization as a preferred employer. Uses diverse communication channels and methods to attract external talent, tell the DuraServ story, and promote a positive candidate experience.
• Leads and motivates Talent Acquisition team members and ensures accountability for achieving individual performance goals and company goals.
• Understands and utilizes HR Analytic dashboards and reports for Management that provide predictive insights and key performance indicators related to talent acquisition KPIs and other people metrics like turnover and retention. Skillfully identifies trends and/or areas of concern and recommends actionable solutions. Is comfortable using technology and supporting HR digital solutions.
• Maintains compliance with federal, state, and local employment laws and regulations, recommends best practices, and reviews policies and practices to maintain compliance. Ensures all sourcing and talent acquisition activities are consistent with the organization’s policies and standards. Stays informed of talent acquisition trends, best practices, and regulatory changes in employment law.
• Assesses external labor market conditions, including nuances in major North American cities that influence recruitment and hiring for professional staff, sales professionals, and technical roles. Develops the most effective, economical, and appropriate recruitment sources, channels, and methods. Understands key jobs at DuraServ and articulates the Team Member Persona to identify qualified, diverse candidates.
• Leads the integration of acquired businesses into the company’s talent acquisition processes, partnering with HR and business leaders to assess hiring needs, align recruiting workflows and applicant tracking system practices, communicate expectations, and maintain continuity of recruitment during the transition.

This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

LEADERSHIP COMPETENCY MODEL

This role requires the demonstration of the following competencies: Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of principles and procedures for talent management, total rewards, inclusion and diversity, employment practices, labor law, and HR technology platforms.
• Knowledge of practices that ensure the workplace experience drives positive attraction and retention of talent, a sense of well-being and belonging, and community.
• Knowledge of employment laws and regulations. Understands the core basics of recruitment practices including working with third party vendors and agencies as well as managing the recruitment process through an applicant tracking system.
• Skill in delivering responsive, high-quality customer service especially at the executive and senior leader level.
• Ability to identify and resolve problems quickly and with success.
• Advanced proficiency (knowledge) with Microsoft Office 365 and understands how to enable AI for workflow efficiency

SUPERVISORY RESPONSIBILITIES

This position has supervisory responsibilities of a Talent Acquisition Team.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• In headquarters office environment
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times.

PLANNED BUSINESS TRAVEL

• This job requires limited business travel related to College Recruitment Programs and integration of acquisitions.

EDUCATION AND EXPERIENCE

• High School diploma or equivalent is required. Bachelor’s degree, preferred.
• Combined experience in human resources and talent acquisition practices of 7 or more years with education is desirable.
• Previous experience with HCM technology platforms, especially with Applicant Tracking Systems and other talent acquisition software solutions.

EEO STATEMENT

DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.