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Added 1 min ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Laguna Hills, CA
- $56,247 to $73,121 USD / year
Participates and provides input in problem solving on operational issues or procedures in team meetings
Added 1 min ago
VH
Supervisory Medical Support Assistant
Veterans Health Administration
Gardena, CA
- $69,220 to $89,983 USD / year
Participates and provides input in problem solving on operational issues or procedures in team meetings
Added 1 min ago
VH
Medical Support Assistant- Domiciliary
Veterans Health Administration
Butler, PA
- $43,982 to $57,178 USD / year
Performs patient dining room duties of food cart management, tray distribution and cleanup.
Added 1 min ago
VH
Supervisory Medical Support Assistant
Veterans Health Administration
Tulsa, OK · Muskogee, OK
- $66,833 to $86,880 USD / year
Conduct weekly quality assurance audits and reviews to ensure scheduling accuracy, proper consult management, regulatory compliance, and adherence to established standards. Provide timely…
Added 1 min ago
AF
INTEGRATED RESILIENCE SPECIALIST (TRAINING MANAGER)
Air Force Personnel Center
Randolph AFB, TX
- $108,001 to $140,403 USD / year
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions,…
Added 2 mins ago
ST
Assistant Retail Manager Full Time
Sun Tan City - Chaffin/Bruner Group
Dickson, TN
- $13 to $18 USD / hour
- Full-time
While $18.00 an hour is not guaranteed, it reflects the average earnings of management who meet all performance and training criteria. We reward strong performance, reliability, and…
Added 4 mins ago
VH
Inventory Management Specialist
Veterans Health Administration
Tucson, AZ
- $51,417 to $81,765 USD / year
This position serves as an Inventory Manager in the Commodity Management Division of the Logistics Service in a Veteran Affairs Health Care System (VA HCS) and supported catchment area,…
Added 4 mins ago
VH
Administrative Officer
Veterans Health Administration
Durham, NC
- $77,983 to $101,383 USD / year
…Surgical Care Service in Durham, NC and has full administrative management responsibility for a wide range of functional program staff that are assigned, matrixed, or deployed to Surgical…
Added 4 mins ago
VH
Deputy Director, Sterile Processing Policy and Operations
Veterans Health Administration
Location Negotiable After Selection
- $126,384 to $197,200 USD / year
…field operations, business operations, education, performance-management, analytic, project-management, and related…
Added 4 mins ago
VH
Social Worker
Veterans Health Administration
Prescott, AZ
- $82,934 to $107,819 USD / year
Determines the presenting problem, psychosocial factors impacting the problem, and obstacles to treatment and/or follow through with recommended treatments.
Added 4 mins ago
UG
Registered Nurse RN Field Base Supportive Care Corpus Christi Texas
UnitedHealth Group
Corpus Christi, TX · Bishop, TX · Portland, TX · Sinton, TX · Robstown, TX
- $60,200 to $107,400 USD / year
The Palliative Care RN / Case Manager coordinates care and provides initial ongoing nursing assessment of the patient and family needs and coordination of the patient’s plan of care with…
Added 6 mins ago
Case Manager - Behavioral Health Outpatient
Talbert House
Cincinnati, OH
…healthier, more independent lives? As a Mental Health Case Manager, you'll play an important role in empowering individuals to navigate their mental health journey and connect with the…
Added 6 mins ago
Case Manager - Behavioral Health Outpatient
Talbert House
Cincinnati, OH
…healthier, more independent lives? As a Mental Health Case Manager, you'll play an important role in empowering individuals to navigate their mental health journey and connect with the…
Added 6 mins ago
VH
Rehabilitation Technician
Veterans Health Administration
White City, OR
- $40,736 to $65,599 USD / year
…Utilizing and teaching communication, relapse prevention, and problem solving techniques with individuals and groups; role play and ongoing small group discussion will be utilized to…
Added 6 mins ago
BO
Correctional Program Officer (Administrator, Program Review Branch - Operations)
Bureau of Prisons/Federal Prison System
Washington, DC
- $169,279 to $197,200 USD / year
Also charged with planning, organizing, conducting and analyzing evaluations in the following areas: Financial Management, Employee Services, Health Services, Community Corrections,…
Added 6 mins ago
TS
Transportation Security Manager
Transportation Security Administration
Portland, ME
- $120,548 to $156,715 USD / year
This Transportation Security Manager position is located at Portland International Jetport (PWM), Transportation Security Administration, Department of Homeland Security (DHS). If selected…
Added 6 mins ago
DL
General Engineer
Defense Logistics Agency
Fort Belvoir, VA
- $121,785 to $158,322 USD / year
…accounts. | Provides subject matter expertise (SME) as project manager for assigned SRM fuel and non-fuel facilities. | Provides advice and guidance to DLA representatives responding to OSD…
Added 7 mins ago
A
Anthropologie Key Holder
Anthropologie
Atlanta, GA
- $16.5 USD / hour
Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones
Added 8 mins ago
Shift Leader
Dunkin
Mesa, AZ
Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of…
Added 8 mins ago
Shift Leader
Dunkin
Mesa, AZ
Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of…
Added 9 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Tuscaloosa, AL
- $46,355 to $60,261 USD / year
The Advanced Medical Support Assistant serves in the Medical Support Assistant Section of the Clinic Practice Management (CPM) Service for the Tuscaloosa VA Medical Center in support of the…
Added 9 mins ago
DL
Supervisory Distribution Facilities Specialist
Defense Logistics Agency
Albany, GA
- $74,678 to $97,087 USD / year
…as the specialist and technical advisor for the Operations Manager in the development of functional requirements and policies for transportation/traffic management programs and operations…
Added 9 mins ago
AN
IT SPECIALIST (CUSTSPT)
Air National Guard Units
Flowood, MS
- $88,120 to $114,563 USD / year
…computer capabilities, processing techniques, IT trouble ticket management, and data…
Added 9 mins ago
VH
Telephone Triage Registered Nurse- Daytime Clinical Contact Center
Veterans Health Administration
Fort Knox, KY
- $74,486 to $133,592 USD / year
Performing Quality Management activities such as identifying problem areas and analyzing findings for change.
Added 9 mins ago
VH
Licensed Practical/Vocational Nurse
Veterans Health Administration
Fort Harrison, MT
- $48,295 to $84,719 USD / year
…plans, recovery, prevention, self-cares, resources, conflict management, problem-solving, stress management, and relaxation…

Dunkin

Shift Leader

Mesa, AZ, United States

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Job details

Posting language: English

Original job description

Shift Leader:

QUALITY BRAND GROUP:

If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin’. Quality Brand Group is a multi-store franchisee with a number of Dunkin’ locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team.

SHIFT LEADER Job Profile:

Summary Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience. Shift Leaders are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Shift Leaders assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success.

Responsibilities include but are not limited to:

Managing A Positive Team Environment

Arrive in a timely manner to prepare for your scheduled shift.
Demonstrate respect and dignity in dealing with others including team members and guests.
Follow the communication guideline established in your store.
Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
Deploy team members appropriately to meet guests’ needs and service standards throughout shift.
Support training of Crew Members as directed by General Manager or Assistant Manager.
Communicate goals and hold team members accountable for performance during shift.
Drive sense of urgency through Crew Members to satisfy guests’ needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
Ensure restaurant standards and marketing initiatives are properly executed during shift.
Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
Comply with all restaurant, Brand, and franchisee policies.
Respond positively to coaching and feedback, and show passion for learning.
Hold yourself accountable for your designated responsibilities on your shift.
Dedicate yourself to learning and being capable of executing multiple tasks.

Being Passionate About Operational Excellence

Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.
Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.
Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.
Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.
Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.
Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.

MINIMUM QUALIFICATIONS INCLUDE:

Must be able to fluently speak/read English
Math and writing skills
Restaurant, retail, or supervisory experience preferred
Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
Passion for Results – set compelling targets and deliver on commitments.
Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.
Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.
Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).
This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.

NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

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