General Manager

DUNKIN’ / QUALITY BRAND GROUP

GOOD COFFEE. GREAT PEOPLE. EVEN BETTER OPPORTUNITIES.

RESTAURANT MANAGER | JOIN OUR TEAM

Love leading people, building connections, and turning a busy restaurant into a team that shines? At Quality Brand Group, our Restaurant Managers play a pivotal role in our success. You’ll bring our RAISE culture to life, create amazing hospitality, and lead a restaurant your team and community are proud to call their own.

Grow your team and develop future leaders

Developing people is a core responsibility here. Recruit, coach, and grow Team Members and Shift Leaders into future General Managers. Spot potential, provide hands-on training, give meaningful feedback, and create opportunities to lead. You’ll have leadership support as you build your team and grow your own career.

Join a team that R.A.I.S.E’s the bar

R.A.I.S.E. stands for Recognizing Amazing Individual Service Experience. These five principles guide how we serve our guests and support one another:

• Remarkable Hospitality: Make every guest feel welcome, valued, and appreciated.
• Awesome Accountability: Take ownership of your work and follow through on your commitments.
• Incredible Integrity: Do the right thing, even when no one is watching.
• Spirited Positivity: Bring enthusiasm, encouragement, and a team-first attitude to every shift.
• Exceptional Results: Work together to deliver quality, service, and experiences we can be proud of.

We embody these principles every day and are looking for teammates who will, too!

Lead a fast and welcoming restaurant

• Own speed of service, especially in the drive-thru. Coach an efficient team that serves guests quickly, accurately, and warmly.
• Lead daily operations, including scheduling, inventory, cash handling, and food safety, sanitation, and brand standards.
• Grow sales and profitability through smart cost control, local marketing, and strong community connections.
• Create a positive, inclusive workplace where people pitch in, feel appreciated, and want to grow.

Your leadership deserves recognition and rewards

• Competitive salary and exciting performance-based bonus incentives that reward strong results.
• Leadership support, coaching, and opportunities to advance with a growing organization.
• Excellent healthcare benefits, including health, dental, and vision coverage, plus a 401(k) with company matching, subject to plan eligibility.
• Paid time off, employee discounts, and recognition programs.
• Discounted SNHU tuition for you and your family.

What you bring to the team

• Required QSR experience, with a strong focus on speed of service and drive-thru performance.
• 1–3 years of restaurant management experience and strong leadership, communication, and organizational skills.
• A hands-on approach and a commitment to developing Team Members and Shift Leaders into future General Managers.
• A passion for hospitality, community networking, and building lasting relationships.
• Availability to work flexible hours, including weekends and holidays.

Ready to grow great people and bring your community together? Apply today!

Why QBG? Because Great People Make Great Teams!

At Quality Brand Group (QBG), we're more than just a restaurant company - we're a team that believes in people, possibilities, and growth! As a growing franchise organization operating Dunkin' and Buffalo Wild Wings GO restaurants, we're passionate about creating a fun, energetic, and supportive workplace where everyone can thrive.

Our culture is built on RAISE - Recognizing Amazing Individual Service Experiences! We celebrate teamwork, accountability, positivity, and exceptional results.

Why join QBG?

• Fun, fast-paced, team-oriented environment
• Career growth and opportunities for advancement
• Supportive leadership that recognizes your contributions
• Competitive pay and benefits for eligible team members
• A culture where your voice, ideas, and success matter

Whether you're starting your first job or building a career, QBG is a place to learn, grow, and make an impact.

NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.