Company Description
A LITTLE ABOUT US:
At Dungarvin, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs. Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities. As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence. With services nationwide, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time. Join our nationwide family and let us help you achieve your unique goals and dreams.
WE OFFER:
- Compensation: $23.70 Hourly Fixed Rate
- Work Environment: Hybrid with 2-3 Days onsite in Wallingford, CT Office
- Team Culture: Supportive, collaborative, and growth-focused culture where team members share ideas, support one another, and improve training and processes. Open communication, flexibility, professionalism, and innovation are valued in a positive, engaging environment
- Work Schedule: Primarily between 8:00 a.m. and 5:00 p.m. Eastern Time, with flexibility as needed to accommodate evening training schedules (approximately 5% of the time). Some travel is required, including occasional overnight trips.
- Retirement Plan: 401 K plan with employer match after one year of service.
- Company-Provided Hardware and Cellphone Stipend: All necessary equipment will be provided, along with a monthly stipend for cell phone expenses.
- Insurance & Health: Medical, dental, and vision coverage, pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid long-term disability and life insurance.
- Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave
- Employee Perks: National Brand Discounts, Employee Referral Program, Employee Assistance Program and access to Tapcheck (get 50% of your pay before payday)
- Job Mobility: Dungarvins multi-state footprint allows internal job mobility nationwide.
- Growth & Development: Access to career growth opportunities, paid training, and mentorship
- Mileage Reimbursement: $0.48 cents per mile
Job Description
We are excited to welcome an experienced, energetic, and engaging trainer to our regional training team! This position supports the development of our direct care staff who provide exceptional, person-centered care to individuals with developmental disabilities. Through new employee orientation, state-mandated training, specialized instruction, and ongoing learning opportunities, our Talent Development Specialists help prepare employees to succeed and deliver high-quality services across multiple states. The ideal candidate is a confident public speaker and passionate trainer who enjoys engaging an audience, making learning meaningful, and helping others develop their skills and knowledge. They are comfortable navigating technology, managing competing priorities, and adapting their approach to different learning environments. If you enjoy sharing knowledge, connecting with people, and making a difference through employee development, this is an opportunity to make a meaningful impact!
WHAT YOU WILL DO:
- New Employee Orientation: Facilitate engaging and informative orientation sessions that welcome new employees, introduce organizational expectations, and prepare them for success in their roles.
- Training Facilitation & Delivery: Coordinate and deliver organizational, state-mandated, specialized, and in-service training through in-person and virtual formats, ensuring required training is completed across supported locations.
- Classroom Management: Maintain an organized, productive, and engaging learning environment in both in-person and virtual settings, managing group participation and addressing learning needs.
- Communication & Collaboration: Partner with employees, fellow trainers, and operational leaders to coordinate training schedules, communicate requirements, address training needs, and support consistent training delivery.
- Learning Management & Compliance: Maintain accurate training records within the Learning Management System (LMS), tracking course completions, class attendance, registrations, and other required data to support regulatory and organizational compliance.
- Virtual Training & Technical Support: Facilitate virtual training using platforms such as Zoom, Microsoft Teams, and GoToMeeting, providing technical assistance and troubleshooting as needed.
- Training Coordination & Administration: Plan, schedule, and coordinate required training sessions, organizational programs, and specialized learning opportunities. Monitor and maintain training equipment, materials, schedules, and records.
- Certification Administration: Coordinate, prepare, and distribute certification documentation following successful completion of required training programs, as applicable.
- Continuous Improvement: Provide feedback to the training team regarding training delivery methods, processes, and systems to support continuous improvement and alignment with organizational standards.
Qualifications
MUST HAVE:
- Education & Experience: High school diploma or GED, with at least two years of experience or education related to teaching, staff training, or curriculum development, or equivalent direct service experience.
- Training Experience: Experience facilitating in-person and virtual or web-based training, including the ability to confidently present information and engage an audience.
- Microsoft 365 & Technical Proficiency: Strong proficiency with Microsoft 365 applications, including Excel (formulas, pivot tables, and reporting), Word, PowerPoint, Outlook, Teams, and SharePoint.
- Physical Requirements: Ability to demonstrate the physical coordination and skills required for assigned training programs. This includes maintaining balance while moving or being pushed or pulled, lowering into a half-squat position while maintaining proper form, and performing hands-on demonstrations of crisis intervention techniques.
- Required Certifications: Must possess or be able to obtain certifications required for assigned training programs based on the state(s) supported. Examples include PMT, CPR, First Aid, CBRF First Aid (including choking), CBRF Fire Safety, CBRF Standard Precautions, CPI, MANDT, and other state- or Dungarvin-required programs.
NICE TO HAVE:
- Learning Management Systems: Experience using Relias, Workday Learning, or other learning management systems.
- Population Experience: Experience working with individuals with intellectual or developmental disabilities.
- Large Group Facilitation: Comfort and experience facilitating training sessions with varying group sizes, including groups of up to 50 participants.
- Training Certifications: Current certifications in applicable training programs, such as CPR, First Aid, CPI, MANDT, PMT, or other state-required programs.
Additional Information
SKILLS CRUCIAL FOR SUCCESS:
- Engaging Presentation Style: Ability to command a room, communicate confidently, and keep participants engaged throughout training sessions.
- Adaptability & Problem Solving: Ability to adjust delivery approaches to different learning styles, respond to unexpected challenges, and troubleshoot technical issues.
- Organization & Accountability: Effectively manage competing priorities, coordinate schedules, maintain accurate records, and follow through on responsibilities.
- Interpersonal Effectiveness: Demonstrate patience, professionalism, and emotional intelligence when working with employees across different roles, backgrounds, and experience levels.
- Independent Initiative & Teamwork: Comfortable working independently while maintaining strong partnerships with fellow trainers, operational leaders, and other departments.
- Emotional Intelligence: Maintain composure, patience, and empathy when working with a variety of learning styles and personalities.
WHY YOU’LL LOVE THIS ROLE:
This role offers the opportunity to make a meaningful impact in a mission-driven organization while supporting the development of employees who provide essential services to individuals with developmental disabilities. You'll enjoy a balance of hands-on training facilitation and administrative responsibilities, opportunities to work with new technology in a modern training center, and the variety of supporting employees across multiple states. With a collaborative regional training team, opportunities to take ownership of your work, and a supportive manager who values communication and independence, this position offers an engaging and rewarding opportunity to grow professionally while making a difference.
IMPORTANT INFORMATION:
We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law. The deadline for internal applications is set for two weeks from the date of the job posting.
10/12/2026
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