Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Program Manager, PMO
Keenfinity
Burnsville, MN
…management, stakeholder engagement, and organizational alignment. The Program Manager serves as the PMO leader, establishing and maintaining consistent project management methodologies,…
Added 1 min ago
Product Development Program Manager
Medtronic
Brooklyn Center, MN
The Product Development Program Manager leads a set of energy-component projects for internal customers. The role combines hands-on leadership of small, matrixed teams with an understanding…
Added 1 min ago
Supplier Engineering & Supply Chain Integration Manager
Boston Scientific
Arden Hills, MN
…supplier performance. Execute supplier engineering and material program management activities to support component production readiness. Collaborate with cross-functional stakeholders to…
Added 1 min ago
Manager of HR Service Center
Mortenson
Minneapolis, MN · MN
Mortenson is currently seeking an experienced Manager of HR Service Center to join our team. This role leads the day-to-day delivery, performance, and scale of an established HR Service…
Added 1 min ago
Senior IT Manager -Manufacturing Digital Transformation
Medtronic
Fridley, MN
We are seeking an experienced, results-driven Senior IT Manager – Manufacturing Digital Transformation to lead the strategy, delivery, modernization, and operational excellence of digital…
Added 1 min ago
SL
Lettershop Operator
Streamworks, LLC
Blaine, MN
- $20 to $24 USD / hour
Benefits include medical/dental/vision insurance, 401(k) match, paid time off and holidays, life/AD&D/long-term disability insurance, and an Employee Assistance Program.
Added 1 min ago
DC
Production Planning Analyst II
Danaher Corporation
Chaska, MN
- $74,000 to $90,000 USD / year
Work with key stakeholders to leverage data to drive process improvement
Added 1 min ago
Registered Nurse - PHP/IOP
Rogers Memorial Hospital, Inc.
Madison, WI
Know and employ Hospital policies and procedures regarding unit safety, the necessity of gown/contraband search on admission, and carry out the process in a respectful manner.
Added 1 min ago
SO
Grounds Supervisor- State Program Administrator Supervisor Senior
State of Minnesota
St. Paul, MN
- $31.08 to $45.01 USD / hour
…respectful, effective, and customer-focused work environment. The manager also handles staffing activities, oversees purchasing for the unit, resolves customer issues, and promotes the…
Added 1 min ago
SO
Service Desk Manager - End User Support - Information Syst Manager
State of Minnesota
St. Paul, MN
- $46.33 to $79.28 USD / hour
…Enterprise Service Desk – End User Support responsibilities; process alignment, integration and standardization of Service Desk methodologies, metrics and tools; ensuring consistency of…
Added 1 min ago
SO
Construction Project Operations Manager
State of Minnesota
St. Paul, MN
- $50.04 to $71.75 USD / hour
…meet the needs and strategies of customer agencies, along with process improvement and quality…
Added 1 min ago
GA
Sr Technical Program Manager
GE Aerospace
Minnetonka, MN
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
Added 1 min ago
Manager, Ocean Import & Supply Chain Services
Expeditors
Eagan, MN
Drive process improvement and productivity initiatives.
Added 1 min ago
II
Digital Product Manager
IDR, Inc
Eagan, MN
- $75 to $80 USD / hour
IDR is seeking a Digital Product Manager to support the implementation, adoption, and ongoing optimization of Aha! for Product Management teams in a remote role. This position will gather…
Added 1 min ago
DA
Engineering Design Assurance Manager
Daikin Applied
Plymouth, MN
- $100,800 to $171,700 USD / year
Engineering Design Assurance Manager - Plymouth, MN - Hybrid
Added 1 min ago
XE
Operations Manager (Transmission)
Xcel Energy
Maple Grove, MN
- $112,200 to $159,400 USD / year
…metrics and take corrective action where appropriate, focusing on process adherence and data integrity. Identify continuous improvement opportunities and drive adoption of process changes…
Added 1 min ago
AC
Indirect Sourcing Category Manager
Aston Carter
Eden Prairie, MN
- $55.3 to $62.5 USD / hour
Our client is seeking an experienced Indirect Sourcing Category Manager to support strategic procurement initiatives focused on transportation, logistics, freight, warehousing, MRO…
Added 1 min ago
ES
Maintenance Manager
E.A. Sween Company
Eden Prairie, MN
- $97,417.8 to $154,486.7 USD / year
The Maintenance Manager will be responsible to lead, motivate, and develop a team of mechanics and support personnel to drive losses out of our systems, while leveraging Continuous…
Added 1 min ago
I
Web & Digital Marketing Manager
ITW
Eden Prairie, MN
- $80,000 to $100,000 USD / year
We're looking for a Web & Digital Marketing Manager who will own and optimize MTS’s website, email marketing programs, analytics, and marketing technology. This role will support our…
Added 1 min ago
Watersheds & Stormwater Subdiscipline Leader Job Details | Black & Veatch Family of Companies
Black & Veatch
Bloomington, MN
Black & Veatch Operations develops, deploys, and maintains global resources and capabilities that guide execution and process excellence across the organization. The foundation of Black &…
Added 1 min ago
Category Manager - Supply Chain Management
Mayo Clinic
Rochester, MN
During the selection process, you may be asked to participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question…
Added 2 mins ago
A
Ehs Coordinator
Actalent
Saint Paul, MN
- $36 to $44 USD / hour
Under general direction of the EHS Manager, the EHS Contractor coordinates assigned EHS activities in support of Operations and the EHS team. Responsibilities may include regulatory…
Added 2 mins ago
Program Manager | PMP | Secret | Contingent | On-Site
ARES Enterprise
El Segundo, CA
We are seeking an experienced Program Manager to lead and oversee Base Operations Support – Information Technology (BOS-IT) services. The Program Manager will provide overall management,…
Added 2 mins ago
Group Product Manager, Privacy
Ford Motor Company
Saint Paul, MN
As a Group Product Manager, you will lead a small team solving core customer problems. The solutions you help to champion will create an elevated customer experience.
Added 2 mins ago
Platform Engineer - Remote
SitusAMC
Saint Paul, MN
…administration, governance, security, integrations, and continuous improvement of our Microsoft Azure DevOps environment. This role will serve as the primary platform administrator and…

Dun & Bradstreet

Client Learning & Adoption Program Manager (R-20135)

Jacksonville, FL, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

The Client Learning & Adoption Program Manager establishes and manages the governance framework, operating model, and cross-functional programs that support customer learning, adoption, engagement, and enablement across Dun & Bradstreet.

The role serves as the primary liaison between Client Learning & Adoption and key stakeholders, including Customer Success, Product, Product Marketing, Sales, Onboarding, Customer Service, Professional Services, Change Management & Communications, and Operations. It drives alignment across teams, manages intake and prioritization processes, coordinates strategic initiatives, and ensures customer-facing programs are executed consistently and effectively.

This role focuses on governance, operational excellence, stakeholder management, process ownership, and program execution. It ensures the teams responsible for those functions operate within a well-defined governance framework and remain aligned to business priorities and customer outcomes. Essential Key Responsibilities

• Establish and maintain the governance framework for the Client Learning & Adoption function.

• Develop and manage operating procedures, workflows, service definitions, and standards that enable scalable delivery of learning, adoption, communications, and engagement initiatives.

• Serve as the primary liaison between Client Learning & Adoption and cross-functional business partners, ensuring alignment of priorities, timelines, resources, responsibilities, and expected outcomes.

• Lead intake, prioritization, and planning processes for learning requests, content requests, customer communications, engagement initiatives, and custom asset development.

• Facilitate governance forums, stakeholder reviews, and operational planning sessions to drive alignment and informed decision-making.

• Define and maintain RACI frameworks, ownership models, escalation processes, and service-level expectations across customer-facing initiatives.

• Manage strategic projects and programs supporting customer learning, adoption, certifications, engagement, community initiatives, portal launches, and other business priorities.

• Coordinate lifecycle handoffs between Onboarding, Customer Success, Support, and other customer-facing organizations to ensure a consistent customer experience.

• Partner with team members responsible for training delivery, curriculum development, LMS administration, and customer-portal administration to support successful program execution.

• Collaborate with Customer Success leaders to identify adoption opportunities, process improvements, and customer-engagement initiatives that improve customer outcomes.

• Develop and manage change-management plans supporting new customer-facing programs, processes, technologies, and initiatives.

• Establish operational performance metrics and reporting frameworks to measure program health, process effectiveness, stakeholder satisfaction, governance compliance, and execution outcomes.

• Use operational insights, customer feedback, and business-performance data to drive continuous improvement.

• Support the development and execution of customer-engagement programs, customer communications, survey initiatives, knowledge-management processes, and success-review support programs.

• Build strong partnerships across Customer Success, Product, Sales, Marketing, Customer Service,

• Professional Services, Operations, and Digital Experience teams.

• Monitor program delivery, operational effectiveness, stakeholder alignment, and governance compliance against defined objectives.

Essential Skills and/or Certifications

Bachelor's degree in Business Administration, Customer Success, Communications, Organizational Development, Education, Operations, Project Management or related field.
At least 8 years’ experience in program management, Customer Success, customer education,operations, Learning & Development, enablement, consulting, or a related customer-facing function
Experience leading complex cross-functional programs and initiatives in a matrixed organization.
Demonstrated experience designing, implementing, and improving business processes and governance frameworks.
Strong stakeholder-management skills, with the ability to influence cross-functional teams and drive organizational alignment.
Experience developing and managing intake processes, operational workflows, escalation procedures, service definitions, and prioritization frameworks.
Strong project and program management skills, with a proven ability to manage multiple priorities and competing demands.
Experience supporting customer education, Customer Success, customer engagement, or adoption-related initiatives.
Ability to facilitate planning sessions, governance reviews, operational forums, and stakeholder decision-making meetings.
Strong analytical and problem-solving skills, with experience using performance metrics and operational insights to improve outcomes.
Proficiency in Microsoft Office Suites Skills
Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
Where applicable, fluency in English and languages relevant to the working market.

Physical Requirements

• Ability to sit, speak and operate telephone and/or computer for long periods of time

• Ability to handle pressure, stressful conditions, and conflict resolution

• Ability to work day, evening and/or weekend hours as needed

• Ability to travel by any form of transportation

Benefits We Offer

· Generous paid time off in your first year, increasing with tenure.

· Up to 16 weeks 100% paid parental leave after one year of employment.

· Paid sick time to care for yourself or family members.

· Education assistance and extensive training resources.

· Do Good Program: Paid volunteer days & donation matching.

· Competitive 401k with company matching.

· Health & wellness benefits, including discounted Wellhub membership rates.

· Medical, dental & vision insurance for you, spouse/partner & dependents.

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.

Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.

Apply About employer

More about this job

Skills

R
Stakeholder management
Prioritization
Decision making
Customer experience
Curriculum development
LMS
Change management
Reporting
Regulatory compliance
Process improvement
Sales
Customer service
Project management
Program management
Business processes
Problem solving
Microsoft Office
Cope with pressure
Conflict resolution

Report this job