Team Member

CREW MEMBER

Crew Members are responsible for delivering great guest experiences. Wages: $12/hr - $17/hr

Benefits:

• Flexible Schedule, No late nights
• Paid Training
• Health Insurance
• Cash tips to take home daily
• Hourly Pay Increase after 90 days
• Free Specialty Beverage/Meal during shift
• Discounts even when you're not working
• Room to grow from within as many new locations are in development currently or the existing ones

Responsibilities Include:

Team Environment:

• Communicate appropriately with fellow team members, treating others fairly and with respect.
• Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction:​

• Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability:

• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.
• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)
• Must be at least 17 years old
• Required Competencies
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
• Problem Solving and Decision Making