Team Member

Franchisee Organization/Location: Medeiros Network Malden, MA Reports To: Restaurant Manager

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include · Follow Brand standards, recipes, and systems · Follow food safety standards · Prepare food and beverages · Assemble and package orders · Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions · Maintain a clean and organized workstation · Clean equipment, service areas, and guest areas · Stock items, such as cups, lids, etc. at the workstation · Take orders at the Drive Thru or Front Counter and handle payments (if applicable) · Meet speed of service standards while delivering accurate orders to guests · Serve and communicate with guests · Maintain a guest-focused culture in the restaurant · Communicate effectively with managers and coworkers · Organize and maintain stock room and refrigerated areas

Education/Experience · None

Key Competencies · Works well with others in a fast-paced team environment · On time, demonstrates honesty and a positive attitude · Willingness to learn and adapt to change · Guest focused

Physical Demands/Working Conditions:

· Standing on feet · Repetitive motion, including bending, stooping, and reaching · Lifting objects, including boxes, ice, and product up to 20lbs (if applicable) · Working in a small space

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