Assistant Manager

DUNKIN’ / QUALITY BRAND GROUP

GOOD COFFEE. GREAT PEOPLE. EVEN BETTER OPPORTUNITIES.

ASSISTANT MANAGER | JOIN OUR TEAM

Love bringing people together and keeping a busy restaurant running smoothly? As an Assistant Manager at Quality Brand Group, you’ll partner with the General Manager to lead daily operations, deliver exceptional guest experiences, and build a team that lives our RAISE culture.

Grow your team and prepare for your next step Support recruiting, onboarding, and hands-on training. Coach Team Members and Shift Leaders, give helpful feedback, and recognize progress. Most of our General Managers were promoted from within - you’ll have leadership support as you develop your team and prepare for future opportunities.

Join a team that R.A.I.S.E’s the bar

R.A.I.S.E. stands for Recognizing Amazing Individual Service Experience. These five principles guide how we serve our guests and support one another:

• Remarkable Hospitality: Make every guest feel welcome, valued, and appreciated.
• Awesome Accountability: Take ownership of your work and follow through on your commitments.
• Incredible Integrity: Do the right thing, even when no one is watching.
• Spirited Positivity: Bring enthusiasm, encouragement, and a team-first attitude to every shift.
• Exceptional Results: Work together to deliver quality, service, and experiences we can be proud of.

We embody these principles every day and are looking for teammates who will, too!

Help lead a fast and welcoming restaurant

• Lead shifts and support the General Manager with scheduling, staffing, and daily priorities. Guide the team when the General Manager is away.
• Coach fast, accurate, friendly service, with a strong focus on drive-thru performance. Address guest feedback and help the team improve.
• Support inventory, ordering, cash handling, and labor management. Reduce waste, monitor results, and help achieve sales and profitability goals.
• Maintain food safety, sanitation, cleanliness, and QBG and Dunkin’ brand standards. Reinforce training, communicate expectations, and follow through on accountability.

Your leadership deserves recognition and rewards

• Competitive salary and exciting performance-based bonus incentives that reward strong results.
• Leadership support, coaching, and opportunities to advance with a growing organization.
• Excellent healthcare benefits, including health, dental, and vision coverage, plus a 401(k) with company matching, subject to plan eligibility.
• Paid time off, employee discounts, and recognition programs.
• Discounted SNHU tuition for you and your family.

What you bring to the team

• QSR experience with a strong focus on guest service, speed of service, and drive-thru performance.
• Prior restaurant leadership or supervisory experience, with the ability to organize shifts and coach a team.
• Clear communication, sound judgment, and a hands-on approach to solving problems in a fast-paced environment.
• Basic math and computer skills, with the ability to support cash handling, inventory, scheduling, and cost control.
• Availability to work flexible hours, including early mornings, weekends, and holidays.

Ready to grow your leadership career and RAISE the standard? Apply today!

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