Jobs in the United States

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Added 4 mins ago
VV
Product Manager I Health Plan Technology Services
Veracity Ventures Inc.
Greensboro, NC
- $110,000 to $168,000 USD / year
Digital Platform Enablement: Support enterprise capabilities including AEP, content management systems, design systems, accessibility standards, and digital experience platforms.
Added 4 mins ago
Data Center Server Operations Site Lead
Google
Muskogee, OK
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required
Added 4 mins ago
Senior UX Program Manager, Envisioning Studio
Google
New York, NY
Experience building operational systems that scale across multiple product areas.
Added 9 mins ago
Director, Thermal Systems - New Glenn LSA
Blue Origin LLC
Seattle, WA
…to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the…
Added 9 mins ago
Director, Fluids Systems - New Glenn LSA
Blue Origin LLC
Seattle, WA
…to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the…
Added 11 mins ago
Electrical Arc Furnace (EAF) Specialist
Mesabi Metallics Company LLC
IA
…Integrated Steel Plant (ISP) project in Iowa. The position will support the development, review, coordination, and execution of EAF packages, scrap/DRI charging systems, secondary…
Added 11 mins ago
Plate Mill Specialist (Flat Products)
Mesabi Metallics Company LLC
IA
…Integrated Steel Plant (ISP) project in Iowa. The position will support the development, review, coordination, and execution of plate mill packages, including reheating furnaces, heavy…
Added 13 mins ago
PH
Licensed Clinical Social Worker
PAX Health, LLC
new york, NY
- $90,000 USD / year
Familiarity with community support systems, health care and human service resources, court and police activities, etc.
Added 14 mins ago
Manager, Data Analysis - Provider Performance Analysis
BSC
Woodland Hills, CA · CA · Long Beach, CA · El Dorado Hills, CA · Lodi, CA · Oakland, CA · Rancho Cordova, CA · Redding, CA · San Diego, CA
The Provider Performance Analysis team provides support to the Provider Network Management and Provider Partnerships teams. The Manager, Data Analysis will report to the Senior Director of…
Added 18 mins ago
J
Technical Program Manager, Data Center Architecture
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
This is a full-time, fully remote opportunity for a technically knowledgeable program manager to support a growing data center architecture function. The role provides the operational…
Added 18 mins ago
J
Sr Software Engineer - Builder Tools
Jobgether
Remote, United States
- $190,000 to $230,000 USD / year
This is an opportunity for a senior software engineer to build and improve the infrastructure and developer tools that power reliable software delivery. As part of the Builder Tools team,…
Added 18 mins ago
J
Software Engineer, Project, AI Platforms
Jobgether
Remote, United States
- $139,680 to $176,600 USD / year
Build and support AI-powered features, including intelligent assistants, automated content generation, and diagnostic tools across multiple software platforms.
Added 18 mins ago
Software Engineer - AI Tooling
Jobgether
Remote, United States
As a Software Engineer on the AI Tooling team, you will help shape the next generation of AI-powered developer experiences and tools.
Added 18 mins ago
J
Senior Training Consultant
Jobgether
Remote, United States
- $94,000 to $104,000 USD / year
Articulate 360 certification is required
Added 18 mins ago
J
Senior Strategist, Constituent Data Integrations
Jobgether
Remote, United States
- $100,000 to $130,000 USD / year
Integration Architecture & Design: Lead and support the technical design, implementation, and maintenance of integrations across CRM platforms and connected business systems, including…
Added 18 mins ago
J
Senior Regulatory Affairs Program Lead (Software/OTTAVA)
Jobgether
Remote, United States
- $112,000 to $208,150 USD / year
…software-enabled electromechanical medical devices, including robotics systems and connected technologies. The position also involves preparing and authoring FDA submissions, supporting…
Added 18 mins ago
Program Manager, Deal Desk Operations
Jobgether
Remote, United States
…(GTM) teams. You will own programmatic pricing initiatives, support product launch readiness, and help evolve the tools and processes used by the Deal Desk organization. Working across…
Added 18 mins ago
J
GTM Systems Manager
Jobgether
Remote, United States
- $129,000 to $159,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a GTM Systems Manager based in the United States.
Added 18 mins ago
Field Medical Director, Vascular Surgery
Jobgether
Remote, United States
Conduct clinical assessments and provide expert recommendations to support appropriate healthcare utilization and evidence-based decision-making.
Added 18 mins ago
J
Director, Digital Experience Ecosystem
Jobgether
Remote, United States
- $112,000 to $236,000 USD / year
Provide strategic technology recommendations and guidance to support digital investments, platform decisions, and future enterprise capabilities.
Added 18 mins ago
Director, Customer Retention
Jobgether
Remote, United States
…technology. Working across Customer Success, Account Management, Support, Product, and Marketing, you will turn customer insights into meaningful improvements. This role offers the…
Added 18 mins ago
Digital Innovation and AI Developer
Jobgether
Remote, United States
Systems Integration: Support data intake, transformation, reporting, and integration initiatives. Collaborate with technical teams and external vendors on API-enabled integrations,…
Added 18 mins ago
J
Business Process Documentation Specialist / SOP Documentation Analyst
Jobgether
Remote, United States
- $30 to $40 USD / hour
Support training and change management initiatives by developing job aids, reference guides, and supporting materials.
Added 18 mins ago
J
Brand Support Technical Representative (French Speaking) -Bosch Support
Jobgether
Remote, United States
- $20.99 to $29.37 USD / hour
…applications and next steps. Our partner is looking for a Brand Support Technical Representative (French Speaking) – Bosch Support based in the United…
Added 18 mins ago
Associate LTC Technician
Jobgether
Remote, United States
As an Associate Load Tap Changer (LTC) Technician, you will support the maintenance, inspection, testing, and repair of Load Tap Changers and transformer equipment essential to the reliable…

Duke Health

Training Representative - GI Access

Durham, NC, United States

Apply on careers.dukehealth.org About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Training Representative GI Access Center Job Code: 5140

General Description The Training Representative for the GI Access Center is responsible for the onboarding, training, and continued development of all scheduling staff specifically for the GI Access Center. This role serves as a subject matter expert (SME) in both clinic and procedure scheduling workflows and ensures staff competency through structured training programs, re-education initiatives, and maintenance of accurate scheduling resources. This position has a primary focus on education, quality assurance, and operational readiness.

Job Duties Training and Onboarding Staff Members

Lead and facilitate all new hire training specifically for GI clinic and procedure scheduling.
Develop structured training schedules, curriculum, and competency assessments.
Provide hands-on training in scheduling systems, workflows, and department-specific protocols.
Provide training feedback to SAM for new hire check-ins at 30, 60, and 90 days to assess progress and address gaps.
Collaborate with SAM to ensure training aligns with operational goals and productivity expectations.

Ongoing Staff Development & Re-Education

Identify training needs through QA audits, performance trends, and SAM feedback.
Develop and deliver re-education sessions to address workflow changes, errors, or performance concerns.
Provide coaching and side-by-side support for staff needing additional guidance.
Track and document completion of training and re-education for all employees.
Create refresher courses for tenured staff to reinforce best practices.

Scheduling Resource Management

Maintain and regularly update all scheduling resources including workflow guides, smart phrases, decision trees, and tip sheets.
Ensure all materials are accurate, standardized, and easily accessible to staff.
Communicate updates and changes to scheduling processes in a timely manner.
Partner with leadership and providers to ensure alignment with clinical expectations and templates.

Quality Assurance & Compliance

Conduct routine audits of scheduling accuracy for clinic and procedures.
Identify trends in errors and implement targeted training interventions.
Ensure adherence to departmental workflows, policies, and compliance standards.
Support SAM with data and insights related to staff performance and training effectiveness.

Operational & Leadership Support

Serve as a subject matter expert for complex scheduling scenarios.
Assist staff with escalated scheduling questions and problem resolution.
Partner with Team Leads and SAM to support daily operations as needed.
Participate in meetings related to workflows, system updates, and process improvements.
Assist in developing standard workflows to improve efficiency and reduce variability.

Content Development & Process Improvement

Design and update training materials, job aids, and process documentation.
Continuously evaluate and improve training programs for effectiveness and efficiency.
Collaborate with other DHAS departments to align training standards across access centers.
Lead or participate in special projects related to workflow optimization and onboarding improvements.

Knowledge, Skills, and Abilities Instructional and facilitation skills, strong attention to detail and process standardization, ability to analyze trends and implement solutions, effective communication and interpersonal skills, organizational skills and time management, adaptability and problem solving.

Education Requirements / Preferences Work requires analytical, communications and organizational skills acquired through completion of a bachelor's degree program.

Experience Requirements / Preferences Work requires one year of experience involving academic, instructional or training techniques to acquire skills necessary to plan, instruct and coordinate training and educational programs. Should possess general knowledge of technical subject matter.

Licensure / Certification Requirements N/A

Working Conditions

Must be able to work under pressure in a busy clinic/office environment.
Must be present on site for 8-hour shifts 40-60% of the month, as needed.
Must participate in group activities requiring interpersonal skills & cooperation.
Must be able to handle multiple assignments, conflicting demands & priorities.
Must pay attention to detail over extended periods of time.
Must be continually aware of variations in changing situations.
Must be able to move throughout the office environment throughout the day.
Must be able to lift 15-20 lbs.
Must be able to push/pull 15-20 lbs.
Must be able to carry 15-20 lbs.
Must be able to reach for objects by extending arms.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Apply on careers.dukehealth.org About employer

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Jobs in the United States