Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, October 8, 2026
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A. DUTIES:
Under general supervision handles customer credit problems for the entire service area at the Company's offices, at the customers' residences or places of business. Obtains information and enters data through the computer terminals; handles all customer credit problems in a warm, friendly, conscientious, tactful, and firm manner, to develop and promote the highest possible degree of customer and Company satisfaction, within the bounds of prescribes policies, and in accordance with the principles of good customer relations.
Under general directive supervision changes single phase, self-contained demand and non-demand electric meters, turns on and off electric meters, turns off gas meters, reads gas and electric meters; and occasionally in unsanitary or hazardous locations performs such duties as:
- Performing routine work assignments in accordance with departmental instructions, procedures and standards in a manner which properly safeguards the public, employees, and property of others and the Company.
- Using video display terminals for immediate accessing through the computer of various pre-formatted data extracted from the Master Record and subsidiary files; and interpret the coded information displayed.
- Receiving money for new deposits, reconnection charges and outstanding bills at the premise, receipting and accounting for such payments or accepting payment arrangement for residential, commercial, as well as handling other Company funds, as directed.
- Changing single phase, self-contained demand and non-demand meters.
- Reconnecting and disconnecting electric service on single phase, self-contained demand and non-demand electric meters. Replacing fuses or resetting circuit breakers only on conjunction with the reconnection of the electric service and meter changes.
- Installing all types of meter security locking devices and removing these devices with power tools if necessary.
- Being responsible for the security of customer keys, assigned tools, instruments, and meter security devices such as barrel lock keys, pin pullers, blue numbered seals, etc. and using customer keys on all types of residential disconnect non-pay orders; including entering all single-family residences alone.
- Disconnecting gas service, including non-pay disconnection orders.
- Reading all gas and electric meters accurately, reading and resetting demand registers, and checking that electric service is available.
- Checking all types of single phase, self-contained demand and non-demand meters for proper seals in place, unmetered wiring and reporting all discrepancies found.
- Representing the Company in a positive manner at all times while performing Electric Meter Division duties on customers' premises, answering customer-related inquiries with a courteous and positive attitude with regard to established Company policies and procedures.
- Instructing and directing employees in this or lower job classifications in the work and on standard practices and procedures, as assigned.
- Keeping an accurate and legible written record of work performed as required.
- Performing work of a higher classification on a temporary basis or when preparing for advancement.<