IT Telecom Analyst

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Friday, September 18, 2026

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Job Summary

This family of positions provide enterprise level architecture, design and support of Telecommunications Services needed to support infrastructure and business applications. These services include, but are not limited to Synchronous Optical Networking (SONET), Dense Wavelength Division Multiplexing (DWDM), Optical Transport Network (OTN), Local Area Networks (LAN), Voice Over IP (VOIP), Land Mobile Radio, Microwave Packet Radio and a variety of other hardware and software solutions. Positions also integrate applications to enable usage, support, and monitoring of these various hardware technologies. Positions develop and maintain routine work procedures and define standard designs, installation, support and upgrade methodologies. Responsibilities may include evaluation, acquisition, design, installation, integration testing, upgrading components, operational support and performance monitoring.Telecommunications roles which fall under this job family include:Implementation Coordinator, Project Coordinator, Data/Voice/Transport/Radio Design & Support, Operations Support, Carrier/Wireless Provisioning & Billing, Training & SharePoint Support, Process/Metrics & ITSM Tools Support.

Responsibilities

• Provides engineering/technical expertise and guidance in the identification, analysis and resolution of well-defined problems in area of expertise.
• Contributes to team decision-making in the accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling and monitoring of work activities; deals with changing priorities and differing situations and makes decision that may affect the work of the team.
• Prepares thorough and accurate technical reports, correspondence, documentation, calculations and sketches related to well-defined problems and analysis of moderate scope and complexity.
• Conducts engineering and related studies; projects and assignments are clearly defined with focus on development but must be able to complete routine projects with minimal oversight; competent to design, operate and maintain systems with minimum impact on existing systems.
• Possesses and applies the fundamental concepts, practices and procedures; demonstrates proficiency in technical competencies and has ability to interpret technical information and instructions.
• Monitor the system performance for normal operations and identify problem areas; evaluate load efficiency, interface operability, and service availability. Provide metric reports as requested. Recommend solution to resolve issues.
• Develops positive working relationships to effectively coordinate work activities. Demonstrates effective oral and written communication skills. Maintains accurate records and files.
• Supports the company's goals and represents the company positively and professionally.
• Manages personal self-development and maintains current knowledge of the industry to leverage more effective or emerging technologies. Provides mentoring and training to junior staff.

Basic/Required Qualifications

Associates degree

Minimum 2 years related work experience

In lieu of Associates degree(s) AND 2 year(s) related work experience listed above, High School/GED AND 5 year(s