Jobs in the United States

25+ jobs

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Added 3 mins ago
JL
Human Resources Manager
Jack Link's Protein Snacks
Underwood, IA
- $85,000 to $100,000 USD / year
Added 4 mins ago
Preschool Teacher
Family Development Services
Indianapolis, IN
…satisfactory manner. The job specifications listed below are representative of the education and experience as well as the knowledge, skill and/or ability (KSAs) required. Reasonable…
Added 4 mins ago
Preschool Teacher
Family Development Services
Indianapolis, IN
…satisfactory manner. The job specifications listed below are representative of the education and experience as well as the knowledge, skill and/or ability (KSAs) required. Reasonable…
Added 4 mins ago
Preschool Teacher
Family Development Services
Noblesville, IN
…satisfactory manner. The job specifications listed below are representative of the education and experience as well as the knowledge, skill and/or ability (KSAs) required. Reasonable…
Added 4 mins ago
Preschool Teacher
Family Development Services
Noblesville, IN
…satisfactory manner. The job specifications listed below are representative of the education and experience as well as the knowledge, skill and/or ability (KSAs) required. Reasonable…
Added 5 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
DuBois, PA
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 5 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
Baden, PA
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 5 mins ago
VR
Assistant Manager: Activities/Recreation - Hourly
Vail Resorts
Champion, PA
- $25 to $28.6 USD / hour
…decision-making authority. Assistant Manager acts as a knowledgeable representative of our brand and drives culture inside our retail and rental stores. Fulfills day-to-day work…
Added 5 mins ago
Director, Mountain Operations
Vail Resorts
Champion, PA
Act as Vail Resorts representative with the local community stakeholders as necessary.
Added 5 mins ago
Manager, HR Continuous Improvement
Westinghouse Electric Company
Cranberry Twp, PA
Added 5 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
Waynesboro, PA
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 5 mins ago
Senior Underwriting Consultant - Internal Auditor
Manulife
Remote, United States
Contribute to innovation, continuous improvement, and the evolution of the underwriting audit program.
Added 6 mins ago
GIS FIELD ENGINEER / SUPERVISOR
GE Vernova
Charleroi, PA
Serve as the primary GE VERNOVA representative and customer interface on site
Added 6 mins ago
Patient Access Representative - Primary Care
Geisinger
Lock Haven, PA
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Added 6 mins ago
P
Director, Performance Analytics and Insights, Oncology
Pfizer
Collegeville, PA
- $162,900 to $271,500 USD / year
Added 6 mins ago
GH
Physical Therapy Assistant (PTA) - Mobile Outpatient
Genesis Healthcare
Pittston, PA
- $35 to $44 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added 6 mins ago
A
Associate Digital Sales Representative IV
ADP
Coraopolis, PA
- $15.53 to $29.04 USD / hour
…Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time…
Added 6 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
Camp Hill, PA
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 7 mins ago
Manager, R&D, Clinical Research /Med Affairs
J&J Family of Companies
West Chester, PA
…for supporting and executing an effective Global compliance program across R&D, Clinical Research, Medical Affairs, and related scientific engagement activities. This role partners closely…
Added 7 mins ago
GH
Director of Rehab - Physical Therapy Assistant (PTA)
Genesis Healthcare
York, PA · Dover, PA
- $35 to $42 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added 7 mins ago
A
Associate Digital Sales Representative IV
ADP
Allentown, PA
- $15.53 to $29.04 USD / hour
…Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time…
Added 8 mins ago
Field Reimbursement Manager - Oral Migraine
AbbVie
Pittsburgh, PA
…from AbbVie, advising HCPs on patient prescription status and program eligibility, and educating HCP offices on payer processes and…
Added 8 mins ago
Inside Sales Representative
HP
Rio Rancho, NM · Rio Rancho
Added 8 mins ago
General Liability Claim Representative
Travelers Insurance Company
Wyomissing, PA · Pittsburgh, PA
One year of bodily injury liability, property damage liability, or comparable claim related experience or successful completion of required Travelers Claim Representative training program.
Added 8 mins ago
Specialist, Business Development Representative - C_MAT
Deloitte
Philadelphia, PA · Pittsburgh, PA
…Deloitte? We are seeking candidates for our Business Development Representative (BDR) position, part of the Ecosystems & Alliances portfolio, that will interface with some of the largest,…

Duke Careers

Training Representative - GI Access

Durham, NC, United States

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Job details

Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Training Representative

GI Access Center

Job Code: 5140

General Description

The Training Representative for the GI Access Center is responsible for the onboarding, training, and continued development of all scheduling staff specifically for the GI Access Center. This role serves as a subject matter expert (SME) in both clinic and procedure scheduling workflows and ensures staff competency through structured training programs, re-education initiatives, and maintenance of accurate scheduling resources. This position has a primary focus on education, quality assurance, and operational readiness.

Job Duties

Training and Onboarding Staff Members

Lead and facilitate all new hire training specifically for GI clinic and procedure scheduling.
Develop structured training schedules, curriculum, and competency assessments.
Provide hands-on training in scheduling systems, workflows, and department-specific protocols.
Provide training feedback to SAM for new hire check-ins at 30, 60, and 90 days to assess progress and address gaps.
Collaborate with SAM to ensure training aligns with operational goals and productivity expectations.

Ongoing Staff Development & Re-Education

Identify training needs through QA audits, performance trends, and SAM feedback.
Develop and deliver re-education sessions to address workflow changes, errors, or performance concerns.
Provide coaching and side-by-side support for staff needing additional guidance.
Track and document completion of training and re-education for all employees.
Create refresher courses for tenured staff to reinforce best practices.

Scheduling Resource Management

Maintain and regularly update all scheduling resources including workflow guides, smart phrases, decision trees, and tip sheets.
Ensure all materials are accurate, standardized, and easily accessible to staff.
Communicate updates and changes to scheduling processes in a timely manner.
Partner with leadership and providers to ensure alignment with clinical expectations and templates.

Quality Assurance & Compliance

Conduct routine audits of scheduling accuracy for clinic and procedures.
Identify trends in errors and implement targeted training interventions.
Ensure adherence to departmental workflows, policies, and compliance standards.
Support SAM with data and insights related to staff performance and training effectiveness.

Operational & Leadership Support

Serve as a subject matter expert for complex scheduling scenarios.
Assist staff with escalated scheduling questions and problem resolution.
Partner with Team Leads and SAM to support daily operations as needed.
Participate in meetings related to workflows, system updates, and process improvements.
Assist in developing standard workflows to improve efficiency and reduce variability.

Content Development & Process Improvement

Design and update training materials, job aids, and process documentation.
Continuously evaluate and improve training programs for effectiveness and efficiency.
Collaborate with other DHAS departments to align training standards across access centers.
Lead or participate in special projects related to workflow optimization and onboarding improvements.

Knowledge, Skills, and Abilities

Instructional and facilitation skills, strong attention to detail and process standardization, ability to analyze trends and implement solutions, effective communication and interpersonal skills, organizational skills and time management, adaptability and problem solving.

Education Requirements / Preferences

Work requires analytical, communications and organizational skills acquired through completion of a bachelor's degree program.

Experience Requirements / Preferences

Work requires one year of experience involving academic, instructional or training techniques to acquire skills necessary to plan, instruct and coordinate training and educational programs. Should possess general knowledge of technical subject matter.

Licensure / Certification Requirements

N/A

Working Conditions

Must be able to work under pressure in a busy clinic/office environment.
Must be present on site for 8-hour shifts 40-60% of the month, as needed.
Must participate in group activities requiring interpersonal skills & cooperation.
Must be able to handle multiple assignments, conflicting demands & priorities.
Must pay attention to detail over extended periods of time.
Must be continually aware of variations in changing situations.
Must be able to move throughout the office environment throughout the day.
Must be able to lift 15-20 lbs.
Must be able to push/pull 15-20 lbs.
Must be able to carry 15-20 lbs.
Must be able to reach for objects by extending arms.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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