Jobs in the United States

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Mission Manager
LMI
United States
5–8 years of experience in roles spanning operations, program delivery, solutions engineering, consulting, or related fields within DoD or similarly complex environments.
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Driver - Taylor TX
Taylor, TX
obtains agreement of all stake-holders within a development program to
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Cook – Full-Time
Allegro Living, LLC
Clermont, FL
- Full-time
Strong knowledge of food safety, sanitation, and kitchen operations
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Operations Manager
Fun Land
Centreville, VA
We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This…
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Wealth Management Internship - Summer 2027
AlTi Tiedemann Global
Seattle, WA
- $33 USD / hour
…Estate Planning, Family Office Services, Marketing & Business Development, Governance & Education, and Operations / Client Service Administration, while working closely with the Client…
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Wealth Management Internship - Summer 2027
AlTi Tiedemann Global
New York, NY
- $36 USD / hour
…Estate Planning, Family Office Services, Marketing & Business Development, Governance & Education, and Operations / Client Service Administration, while working closely with the Client…
Added 1 min ago
Outside Sales Development Program
Jasper Engine Exchange, Inc.
Jasper, IN
Experience the broad-based journey through the JASPER Sales Development Program. The ideal candidate has a strong interest in the business, technical or automotive field and desires a…
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Warehouse Associate (Seattle)
Ridwell
Seattle, WA
- $22.5 USD / hour
We’re looking for team members to join our warehouse operations team who share our drive for excellence and commitment to building a more sustainable future. Your ability to think…
Added 1 min ago
School-Based Therapist - LCMHC(A), LCSW(A), LMFT(A)
Kintegra Health
Morganton, NC
Career Development and Leadership Opportunities
Added 1 min ago
School-Based Therapist - LCMHC(A), LCSW(A), LMFT(A)
Kintegra Health
Hickory, NC
Career Development and Leadership Opportunities
Added 1 min ago
Psychologist-Primary Care Mental Health Integration (PCMHI)
Veterans Affairs, Veterans Health Administration
White City, OR
Added 1 min ago
Senior Licensed Professional Mental Health Counselor-Primary Care Mental Health Integration (PCMHI)
Veterans Affairs, Veterans Health Administration
White City, OR
Added 1 min ago
Transportation Assistant
Veterans Affairs, Veterans Health Administration
White City, OR
Added 1 min ago
Senior Social Worker-Primary Care Mental Health Integration (PCMHI)
Veterans Affairs, Veterans Health Administration
White City, OR
Added 1 min ago
Global H&S Audit Manager, AWS Health & Safety
Amazon
Umatilla, OR
…around the world, as well as ensuring compliance of AWS’s global operations, including physical data centers, as well as other AWS facilities, customer-facing enterprises and products. The…
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Warehouse Lead
Aerotek
Tualatin, OR
- $25 to $28 USD / hour
…exposure to innovative engineering initiatives and new technology development. Eligible employees may access a comprehensive benefits package that can include medical, dental, and vision…
Added 1 min ago
Community Resilience Subdiscipline Leader Job Details | Black & Veatch Family of Companies
Black & Veatch
Tualatin, OR
Black & Veatch Operations develops, deploys, and maintains global resources and capabilities that guide execution and process excellence across the organization. The foundation of Black &…
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Watersheds & Stormwater Subdiscipline Leader Job Details | Black & Veatch Family of Companies
Black & Veatch
Tualatin, OR
Black & Veatch Operations develops, deploys, and maintains global resources and capabilities that guide execution and process excellence across the organization. The foundation of Black &…
Added 1 min ago
Controls Engineer
Warn Industries
Clackamas, OR
design and development of programmable manufacturing equipment. Apply, install, program, and support software that contributes to the advancement of state-of-the-art manufacturing. Install,…
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Administrative Assistant to the Executive Director
Oregon State University
Corvallis, OR
As a member of the DEP leadership team, the position collaborates with the Director of Strategic Operations, program directors, and university partners to coordinate professional…
Added 1 min ago
Medical Aide: Medical Assistant
Oregon State University
Corvallis, OR
Support efficient clinic operations by maintaining exam room readiness, managing supplies, processing specimens and documentation, and contributing to a safe, organized clinical environment.
Added 1 min ago
Nurse - OR
Veterans Affairs, Veterans Health Administration
Eugene, OR
Added 1 min ago
Automotive Technician
Bridgestone Americas
Eugene, OR
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including…
Added 1 min ago
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Threat Informed Defense Senior Manager
Accenture
Beaverton, OR
- $132,500 to $338,300 USD / year
Telemetry pipeline integration and threat hunt program development across EDR, network, identity, cloud, and OT data sources.
Added 1 min ago
Senior Auto Adjuster | Complex Non-Injury Claims
USAA
Portland, OR
Eligibility to participate in an Annual Incentive Program

Duke Careers

Training Representative - GI Access

Durham, NC, United States

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Job details

Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Training Representative

GI Access Center

Job Code: 5140

General Description

The Training Representative for the GI Access Center is responsible for the onboarding, training, and continued development of all scheduling staff specifically for the GI Access Center. This role serves as a subject matter expert (SME) in both clinic and procedure scheduling workflows and ensures staff competency through structured training programs, re-education initiatives, and maintenance of accurate scheduling resources. This position has a primary focus on education, quality assurance, and operational readiness.

Job Duties

Training and Onboarding Staff Members

Lead and facilitate all new hire training specifically for GI clinic and procedure scheduling.
Develop structured training schedules, curriculum, and competency assessments.
Provide hands-on training in scheduling systems, workflows, and department-specific protocols.
Provide training feedback to SAM for new hire check-ins at 30, 60, and 90 days to assess progress and address gaps.
Collaborate with SAM to ensure training aligns with operational goals and productivity expectations.

Ongoing Staff Development & Re-Education

Identify training needs through QA audits, performance trends, and SAM feedback.
Develop and deliver re-education sessions to address workflow changes, errors, or performance concerns.
Provide coaching and side-by-side support for staff needing additional guidance.
Track and document completion of training and re-education for all employees.
Create refresher courses for tenured staff to reinforce best practices.

Scheduling Resource Management

Maintain and regularly update all scheduling resources including workflow guides, smart phrases, decision trees, and tip sheets.
Ensure all materials are accurate, standardized, and easily accessible to staff.
Communicate updates and changes to scheduling processes in a timely manner.
Partner with leadership and providers to ensure alignment with clinical expectations and templates.

Quality Assurance & Compliance

Conduct routine audits of scheduling accuracy for clinic and procedures.
Identify trends in errors and implement targeted training interventions.
Ensure adherence to departmental workflows, policies, and compliance standards.
Support SAM with data and insights related to staff performance and training effectiveness.

Operational & Leadership Support

Serve as a subject matter expert for complex scheduling scenarios.
Assist staff with escalated scheduling questions and problem resolution.
Partner with Team Leads and SAM to support daily operations as needed.
Participate in meetings related to workflows, system updates, and process improvements.
Assist in developing standard workflows to improve efficiency and reduce variability.

Content Development & Process Improvement

Design and update training materials, job aids, and process documentation.
Continuously evaluate and improve training programs for effectiveness and efficiency.
Collaborate with other DHAS departments to align training standards across access centers.
Lead or participate in special projects related to workflow optimization and onboarding improvements.

Knowledge, Skills, and Abilities

Instructional and facilitation skills, strong attention to detail and process standardization, ability to analyze trends and implement solutions, effective communication and interpersonal skills, organizational skills and time management, adaptability and problem solving.

Education Requirements / Preferences

Work requires analytical, communications and organizational skills acquired through completion of a bachelor's degree program.

Experience Requirements / Preferences

Work requires one year of experience involving academic, instructional or training techniques to acquire skills necessary to plan, instruct and coordinate training and educational programs. Should possess general knowledge of technical subject matter.

Licensure / Certification Requirements

N/A

Working Conditions

Must be able to work under pressure in a busy clinic/office environment.
Must be present on site for 8-hour shifts 40-60% of the month, as needed.
Must participate in group activities requiring interpersonal skills & cooperation.
Must be able to handle multiple assignments, conflicting demands & priorities.
Must pay attention to detail over extended periods of time.
Must be continually aware of variations in changing situations.
Must be able to move throughout the office environment throughout the day.
Must be able to lift 15-20 lbs.
Must be able to push/pull 15-20 lbs.
Must be able to carry 15-20 lbs.
Must be able to reach for objects by extending arms.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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