Jobs in the United States

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Added just now
Director of Legal Services (Regulated Utility)
Liberty
Londonderry, NH
…Corp. on an as-needed basis. This position will work daily with leadership, regulatory teams and other business group leaders for those operating companies and leadership in our Legal…
Added just now
Operations Manager
Fun Land
Centreville, VA
…safe environment. The ideal candidate will demonstrate strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer service, all while striving to…
Added just now
Industrial Maintenance Technician
Advanced Technology Services
United States- Memphis, TN
· Provides assistance to lower level technicians and leadership to small teams. Performs more advanced functions as a part of training and development.
Added just now
Nurse Unit Manager -ABI-MW
Shepherd Center, Inc.
Atlanta, GA
…growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20…
Added just now
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HR Coordinator
Aerotek
Oklahoma City, OK
- $23 to $25 USD / hour
Collaborate with HR leadership to streamline processes and improve reporting accuracy and efficiency.
Added 1 min ago
PH
Operations Manager Trainee
PDS Health
Baton Rouge, LA
- $25.5 to $35.5 USD / hour
By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities
Added 1 min ago
M
Retail Sales Ambassador - Sportswear Ready to Wear, St Charles Town Center - Full Time
Macy's
Waldorf, MD
- Full-time
…paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our…
Added 1 min ago
M
Retail Sales Associate, St Charles Town Center - Full Time
Macy's
Waldorf, MD
- Full-time
…paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our…
Added 1 min ago
Manager, Sales and Customer Service
Macy's
Bellevue, WA
…paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our…
Added 1 min ago
Manager, Sales and Customer Service
Macy's
The Woodlands, TX
…paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our…
Added 1 min ago
Cardiac Sonographer Non-invasive Tech (TEMP)
University of Michigan
Ann Arbor, MI
…education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our…
Added 1 min ago
Fetal Care Project Manager Intermediate
University of Michigan
Ann Arbor, MI
…In partnership with physician, nursing, and administrative leadership, this position coordinates strategic initiatives, operational workflows, quality improvement efforts, outreach…
Added 1 min ago
Occupational Therapist
University of Michigan
Ann Arbor, MI
…education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our…
Added 1 min ago
Clinical Sales Specialist - Pittsfield, MA
Indivior Treatment Services, Inc.
Pittsfield, MA
Invest the time and the effort to achieve the established goals for the territory such as sales, market share, doctor calls, appropriate program planning, etc.
Added 1 min ago
GI
Family Support Specialist - School Based Preventive Services
Gateway-Longview, Inc.
Buffalo, NY
- $22.3 to $26.18 USD / hour
…families that are referred to the School Based Preventive Services…
Added 1 min ago
CY
Impact Manager
City Year, Inc
Cleveland, OH
- $54,000 USD / year
…service to achieve service impact with students and reach their leadership development…
Added 1 min ago
WC
Deputy Sheriff - Law Enforcement Academy Sponsorship 11.2026
Waukesha County
Waukesha, WI
- $36.6 USD / hour
…then successfully complete the Department's Field Training…
Added 1 min ago
Assistant Store Manager
Carter's
Tannersville, PA
Added 2 mins ago
Engineer I - Accelerated Engineering Program
Williams WPC-I, LLC.
United States
Our Accelerated Engineering Program is a rigorous, accelerated program designed for high-performing engineering graduates who thrive in fast-paced, high-expectation environments. This elite…
Added 2 mins ago
DH
Director of Development
Dayspring Homes Inc.
READING, PA
- From $30 USD / hour
As our Director of Development, you'll play a key leadership role in advancing Dayspring's fundraising, donor engagement, grant acquisition, marketing, communications, and community…
Added 2 mins ago
TV
Sonographer, Maternal Fetal Medicine, Full Time, Day
The Valley Hospital
United States
- $47.8 to $59.75 USD / hour
- Full-time
…Sonohysterogram and other procedures commonly performed in a MFM program. Works independently demonstrating a thorough knowledge of high risk conditions including appropriate timeframe…
Added 2 mins ago
TV
Sonographer, Maternal Fetal Medicine, Full Time, Day
The Valley Hospital
United States
- $47.8 to $59.75 USD / hour
- Full-time
…Sonohysterogram and other procedures commonly performed in a MFM program. Works independently demonstrating a thorough knowledge of high risk conditions including appropriate timeframe…
Added 2 mins ago
High School Assistant Softball Coach
West Virginia K-12 Jobs
Charleston, WV
The High School Assistant Softball Coach is responsible for assisting the Head Coach in the organization, development, and operation of the high school softball program at Van Jr./Sr. High…
Added 2 mins ago
Middle School Head Softball Coach
West Virginia K-12 Jobs
Charleston, WV
The Middle School Head Softball Coach is responsible for planning, organizing, and directing the middle school softball program at Van Jr./Sr. High School. The coach will provide…
Added 2 mins ago
High School Girls Assistant Basketball Coach
West Virginia K-12 Jobs
Charleston, WV
The Assistant Girls Basketball Coach is responsible for assisting the Head Coach in the organization, development, and operation of the girls basketball program at Van Jr./Sr. High School.…

Duke Careers

Training Representative - GI Access

Durham, NC, United States

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Job details

Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Training Representative

GI Access Center

Job Code: 5140

General Description

The Training Representative for the GI Access Center is responsible for the onboarding, training, and continued development of all scheduling staff specifically for the GI Access Center. This role serves as a subject matter expert (SME) in both clinic and procedure scheduling workflows and ensures staff competency through structured training programs, re-education initiatives, and maintenance of accurate scheduling resources. This position has a primary focus on education, quality assurance, and operational readiness.

Job Duties

Training and Onboarding Staff Members

Lead and facilitate all new hire training specifically for GI clinic and procedure scheduling.
Develop structured training schedules, curriculum, and competency assessments.
Provide hands-on training in scheduling systems, workflows, and department-specific protocols.
Provide training feedback to SAM for new hire check-ins at 30, 60, and 90 days to assess progress and address gaps.
Collaborate with SAM to ensure training aligns with operational goals and productivity expectations.

Ongoing Staff Development & Re-Education

Identify training needs through QA audits, performance trends, and SAM feedback.
Develop and deliver re-education sessions to address workflow changes, errors, or performance concerns.
Provide coaching and side-by-side support for staff needing additional guidance.
Track and document completion of training and re-education for all employees.
Create refresher courses for tenured staff to reinforce best practices.

Scheduling Resource Management

Maintain and regularly update all scheduling resources including workflow guides, smart phrases, decision trees, and tip sheets.
Ensure all materials are accurate, standardized, and easily accessible to staff.
Communicate updates and changes to scheduling processes in a timely manner.
Partner with leadership and providers to ensure alignment with clinical expectations and templates.

Quality Assurance & Compliance

Conduct routine audits of scheduling accuracy for clinic and procedures.
Identify trends in errors and implement targeted training interventions.
Ensure adherence to departmental workflows, policies, and compliance standards.
Support SAM with data and insights related to staff performance and training effectiveness.

Operational & Leadership Support

Serve as a subject matter expert for complex scheduling scenarios.
Assist staff with escalated scheduling questions and problem resolution.
Partner with Team Leads and SAM to support daily operations as needed.
Participate in meetings related to workflows, system updates, and process improvements.
Assist in developing standard workflows to improve efficiency and reduce variability.

Content Development & Process Improvement

Design and update training materials, job aids, and process documentation.
Continuously evaluate and improve training programs for effectiveness and efficiency.
Collaborate with other DHAS departments to align training standards across access centers.
Lead or participate in special projects related to workflow optimization and onboarding improvements.

Knowledge, Skills, and Abilities

Instructional and facilitation skills, strong attention to detail and process standardization, ability to analyze trends and implement solutions, effective communication and interpersonal skills, organizational skills and time management, adaptability and problem solving.

Education Requirements / Preferences

Work requires analytical, communications and organizational skills acquired through completion of a bachelor's degree program.

Experience Requirements / Preferences

Work requires one year of experience involving academic, instructional or training techniques to acquire skills necessary to plan, instruct and coordinate training and educational programs. Should possess general knowledge of technical subject matter.

Licensure / Certification Requirements

N/A

Working Conditions

Must be able to work under pressure in a busy clinic/office environment.
Must be present on site for 8-hour shifts 40-60% of the month, as needed.
Must participate in group activities requiring interpersonal skills & cooperation.
Must be able to handle multiple assignments, conflicting demands & priorities.
Must pay attention to detail over extended periods of time.
Must be continually aware of variations in changing situations.
Must be able to move throughout the office environment throughout the day.
Must be able to lift 15-20 lbs.
Must be able to push/pull 15-20 lbs.
Must be able to carry 15-20 lbs.
Must be able to reach for objects by extending arms.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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