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Added just now
Patient Service Representative. (Greenwood)
Prisma Health UC by Wellstreet, LLC
Greenwood, SC
…clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare…
Added just now
Patient Service Representative. (Greer North)
Prisma Health UC by Wellstreet, LLC
Greer, SC
…clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare…
Added just now
RF
Branch Operations Intern
Republic Finance, LLC
San Angelo, TX
- $15 USD / hour
Become licensed and go through an accelerated version of the Assistant Branch Manager Program to learn the loan process and all necessary regulatory training.
Added just now
A
Construction Assistant Project Manager
Actalent
Dalton, GA
- $30 to $50 USD / hour
…other internal stakeholders as neededAct as primary focal for customer and other contractors at site.Coordinate the on-site team of FSRs ensuring site needs are attended toNotify the PM…
Added just now
A
Assistant Project Manager
Actalent
Dalton, GA
- $30 to $50 USD / hour
…other internal stakeholders as neededAct as primary focal for customer and other contractors at site.Coordinate the on-site team of FSRs ensuring site needs are attended toNotify the PM…
Added 1 min ago
Relief Pharmacist - Retail Pharmacy
Ochsner Clinic Foundation
New Orleans Region, LA
…of the technical and clerical pharmacy staff and, when the manager is absent, also serves as the manager on duty, and makes professionally appropriate decisions. Works with the clinical…
Added 1 min ago
Account Manager, Sales Electronics-Mid Level
Mobis North America
Plymouth, MI
Managing customer portals, Sales forecasting support
Added 2 mins ago
Director of Patient Access
Gifthealth Inc
Remote, United States
…experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's…
Added 2 mins ago
Quality Systems Manager
Span-America Medical Systems Inc
Greenville, SC
Quality Assurance & Regulatory Affairs Manager
Added 2 mins ago
Branch Sales Associate
Watsco Inc.
Orlando, FL
In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who…
Added 3 mins ago
SP
Assistant Spa Manager
Saybrook Point Resort & Marina
Old Saybrook, CT
- $24.5 to $36.25 USD / hour
…Connecticut, is seeking an experienced and motivated Assistant Spa Manager to join our team. This is an exciting opportunity for a hospitality-focused leader who is passionate about…
Added 3 mins ago
SA
Auto Mechanic
Superior Auto Inc
Lima, OH
- $25 to $30 USD / hour
Opportunities for professional growth such as our internal Manager in Training Program, and Superior University
Added 3 mins ago
Supervisor Utility Line Locating | Ohio (DOT)
ACRT, Inc.
Circleville, OH · ATHENS, OH · Portsmouth, OH
The Line Locator Supervisor reports to the Operations Manager at Bermex and is responsible for overseeing the safe, accurate, and timely completion of underground utility locating work.…
Added 3 mins ago
Store Manager
The Pittsburgh Paints Company
Clarksville, TN
The Store Manager is a key leader within the US Commercial team responsible for driving store performance, developing a high-performing team, and delivering exceptional customer experience.…
Added 3 mins ago
LP
Assistant Manager
Leslie's Poolmart, Inc.
GULF BREEZE, FL
- $17 to $19 USD / hour
As the Assistant Manager (AM), you will support the performance of a Leslie's store to ensure that it meets or exceeds customer service standards, sales plans, profitability, operating…
Added 3 mins ago
CC
Design Quality Engineer
CONMED Corporation
Denver, CO
- $74,200 to $92,000 USD / year
Ensures that product design meets customer expectations, regulatory requirements, appropriate voluntary standards, and all corporate requirements. Shows focus toward continuous improvement.
Added 3 mins ago
Dunkin Team Leader
Dunkin' Donuts
Elizabethton, TN
Are you a natural leader who thrives in a fast-paced, customer-focused environment? Dunkin' Donuts is looking for dynamic Shift Leaders to guide our crew members and ensure a delightful…
Added 3 mins ago
Dunkin Team Leader
Dunkin' Donuts
Gray, TN
Are you a natural leader who thrives in a fast-paced, customer-focused environment? Dunkin' Donuts is looking for dynamic Shift Leaders to guide our crew members and ensure a delightful…
Added 3 mins ago
Dunkin Team Leader
Dunkin' Donuts
Johnson City, TN
Are you a natural leader who thrives in a fast-paced, customer-focused environment? Dunkin' Donuts is looking for dynamic Shift Leaders to guide our crew members and ensure a delightful…
Added 3 mins ago
Dunkin Team Leader
Dunkin' Donuts
Hampton, TN
Are you a natural leader who thrives in a fast-paced, customer-focused environment? Dunkin' Donuts is looking for dynamic Shift Leaders to guide our crew members and ensure a delightful…
Added 3 mins ago
Dunkin Team Leader
Dunkin' Donuts
Kingsport, TN
Are you a natural leader who thrives in a fast-paced, customer-focused environment? Dunkin' Donuts is looking for dynamic Shift Leaders to guide our crew members and ensure a delightful…
Added 3 mins ago
Responsible Sourcing Project Manager
HP
Vancouver, WA
…and advances its responsible sourcing strategy through strong program management, customer engagement, and enterprise-wide…
Added 4 mins ago
Regional Project Manager - Modernized Facilities (Europe)
JANSON
Remote, United States
JANSON is seeking a Regional Project Manager – Europe to serve as our representative for its modernized facility projects ranging from Military Dining Facilities, Offices, Buildings, and…
Added 4 mins ago
CRM & Email Marketing Supervisor
Yamaha Motor
Kennesaw, GA
As the CRM & Email Marketing Supervisor, you'll lead Yamaha Outboard's customer relationship marketing efforts across email and SMS channels while managing and developing the CRM & Email…
Added 4 mins ago
Supervisor Production
Advanced Drainage Systems
Buena Vista, VA
…A Production Supervisor reports directly to the Production…

Dufry Careers

Retail Shift Manager

Philadelphia, PA, United States

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Job details

Pay: Advertised Compensation: $21.65 to $24.35 Purpose: The Retail Shift Manager at Philadelphia 30th Street Train Station, assists location management in executing retail operations to ensure optimal customer experiences.
Experience: Requires 2+ years of retail and/or customer service experience
Posting language: English
Posted: Nov 10, 2026

Original job description

Opportunity, growth, and meaningful rewards! We offer:

Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay

• *401(k) retirement plan

*Company paid life insurance

• *Tuition reimbursement

• Employee discounts across all company brands

• Employee assistance program

Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Advertised Compensation: $21.65 to $24.35 Purpose: The Retail Shift Manager at Philadelphia 30th Street Train Station, assists location management in executing retail operations to ensure optimal customer experiences. This role is responsible for maintaining operational readiness through exceptional cleanliness, proper staffing, and adherence to high retail and operational standards using prescribed policies and procedures.

Essential Functions:

Executes established Standard Operating Procedures (SOPs) during assigned shifts by conducting regular operational checks, ensuring compliance with brand standards, and documenting any deviations for management review; holds hourly associates accountable for following operational protocols while providing immediate coaching and support to maintain consistent standards within assigned areas
Ensures merchandise displays remain appropriately clean, stocked, and visually appealing throughout shifts while monitoring equipment functionality and reporting maintenance needs to operations management
Reviews and approves timekeeping punches for assigned shifts and monitors overtime accumulation of hourly team members to ensure compliance with labor laws and operational budget objectives
Assigns work tasks and activities to associates while ensuring all associates take mandated rest breaks and meal periods in compliance with labor regulations
Escalates performance concerns to leadership as appropriate while providing coaching and guidance to associates to improve performance and maintain operational standards
Operates POS systems and processes transaction voids while following all company cash handling policies and maintaining proper cash security protocols at all times during shifts
Monitors inventory levels, assists with merchandise receiving, and processes invoices accurately while reporting inventory discrepancies and stock-out situations to management
Ensures compliance with all company retail policies and procedures while training staff on brand standards and monitoring adherence to visual merchandising standards
Executes planogram changes as directed and oversees seasonal book displays and promotional setups to maintain brand compliance and thematic relevance
Delivers exceptional customer service through knowledgeable, professional staff while creating compelling displays for thematic and locally relevant book products within brand guidelines
Coaches associates on product knowledge and customer engagement while recognizing strong performance, resolving customer issues using sound judgment, and motivating team members to meet customer experience standards

Reporting Relationship & Role Information:

The Retail Shift Manager I reports to the Store Manager or Retail Multi-Unit Manager within the assigned location
This is a non-exempt position under the Fair Labor Standards Act
Requires ability to work shifts during various operating days and hours each week including opening, busy periods, and closing to monitor retail associates' work activities
May serve as Manager on Duty (MOD) during assigned shifts, ensuring operational readiness, addressing escalated issues, and representing store leadership

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Education and Experience:
Requires 2+ years of retail and/or customer service experience
Requires minimum of 6 months of supervisory or lead experience in retail, specialty retail, or customer service environment
Book retail experience or active reading interest preferred
Specialized Training:
Basic math skills and cash handling experience
Knowledge of federal, state, and local safety and health standards, and procedures to comply with retail regulations
Experience with POS systems and retail management software
Specialized Skillset/Competencies/Traits:
Product knowledge relevant to assigned retail category with ability to make customer recommendations, or ability to develop this expertise quickly after hire
Strong attention to detail, effective communication skills, and ability to maintain operational standards while supporting team performance during assigned shifts
Understanding of visual merchandising principles, planogram execution, and retail display standards specific to book retail environments
Ability to speak, read, and comprehend instructions, correspondence, and policy documents while conversing comfortably with customers and providing excellent customer service
Knowledge of retail inventory management, loss prevention procedures, and merchandise handling protocols

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

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More about this job

Skills

Customer service
Cash handling
Point of sale
Product knowledge
Attention to detail
Communication skills
Maintain operational standards
Merchandising
Understand instructions
Inventory management
Loss prevention

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