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Restaurant Manager
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…Jacobson’s modern approach to Mediterranean cooking and the beverage program showcases spirits and rare wines from lesser known Mediterranean…
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Imaging Coordinator Performance Improvement & Education
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Augusta, GA
Benefits program that includes PTO, mental health support, wellness rooms, concierge services and more
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Assistant Clinical Director $7,500 Sign on Bonus
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Tucson, AZ
- $80,000 to $90,000 USD / year
Lead Clinical Excellence at One of the Nation's Most Respected Behavioral Health Treatment Centers
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Maintenance Lead
Harbor Oaks Hospital
New Baltimore, MI
Harbor Oaks Hospital is looking for a Maintenance Lead to join our team.
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Maintenance and Reliability Technician
Christensen Farms
Sleepy Eye, MN
- $25 to $29 USD / hour
…plan, paid holidays, paid time off bank, an employee assistance program (EAP), and…
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Associate Conservation Coordinator - Water
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Orlando, FL
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Performing Arts Specialist - 175X MS
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Bronx, NY
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Product Manager, Med-D
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Senior SBA Eligibility Coordinator
Fifth Third Bank, National Association
United States
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Senior Clinical Recruiter (Therapy)
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Sacramento, CA · San Francisco, CA
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Title Agency Support Trainer
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Kitchen Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Sevierville, TN
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Title Agency Support Trainer
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Manager - Infrastructure Consulting & Advisory
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Washington, DC
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Senior Associate - Infrastructure Consulting & Advisory
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Washington, DC
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Assistant Program Manager - Post Construction Stormwater
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Raleigh, NC
Lead with Purpose as Assistant Program Manager – Post Construction Stormwater!
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Analyst - Infrastructure Consulting & Advisory
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Regional Marketing & Proposal Manager
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Austin, TX · Fort Lauderdale, FL · Hallettsville, TX · Tyler, TX · Tampa, FL · Orlando, FL · McKinney, TX · Chipley, FL · Little Rock, AR · Tallahassee, FL · Camp Hill, PA · San Antonio, TX · Gulf Breeze, FL · Virginia Beach, VA · Springfield, VA · Jacksonville, FL · Bentonville, AR · Miami, FL · Round Rock, TX · Maitland, FL · Panama City Beach, FL · Pensacola, FL · Houston, TX · Gainesville, FL · Rockwall, TX
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Senior Director Insurance & Risk Financing
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Brand Marketing Coordinator
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MI
Full-time Nabisco Merchandiser/Order Writer
Mondelez International
Hoschton, GA · Flowery Branch, GA
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(USA) Member Team Lead
Walmart
Morrow, GA
- $21 to $29 USD / hour
…purchasing decisions locating merchandise providing guidance and support to members regarding selfservice technology assisting members with transactions utilizing registers or selfcheckout…
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O/N Merchandising Lead
Walmart
Morrow, GA
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Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with…

Dufry Careers

Retail Shift Manager

Jamaica, NY, United States

Advertised Compensation: $24.58 to $27.65

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Job details

Pay: Advertised Compensation: $24.58 to $27.65
Experience: Requires 2+ years of retail and/or customer service experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Opportunity, growth, and meaningful rewards! We offer:

Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay

• *401(k) retirement plan

*Company paid life insurance

• *Tuition reimbursement

• Employee discounts across all company brands

• Employee assistance program

Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Advertised Compensation: $24.58 to $27.65

Purpose: The Retail Shift Manager, at John F. Kennedy International Airport, assists location management in executing retail operations to ensure optimal customer experiences. This role is responsible for maintaining operational readiness through exceptional cleanliness, proper staffing, and adherence to high retail and operational standards using prescribed policies and procedures.

Essential Functions:

• Executes established Standard Operating Procedures (SOPs) during assigned shifts by conducting regular operational checks, ensuring compliance with brand standards, and documenting any deviations for management review; holds hourly associates accountable for following operational protocols while providing immediate coaching and support to maintain consistent standards within assigned areas

• Ensures merchandise displays remain appropriately clean, stocked, and visually appealing throughout shifts while monitoring equipment functionality and reporting maintenance needs to operations management

• Reviews and approves timekeeping punches for assigned shifts and monitors overtime accumulation of hourly team members to ensure compliance with labor laws and operational budget objectives

• Assigns work tasks and activities to associates while ensuring all associates take mandated rest breaks and meal periods in compliance with labor regulations

• Escalates performance concerns to leadership as appropriate while providing coaching and guidance to associates to improve performance and maintain operational standards

• Operates POS systems and processes transaction voids while following all company cash handling policies and maintaining proper cash security protocols at all times during shifts

• Monitors inventory levels, assists with merchandise receiving, and processes invoices accurately while reporting inventory discrepancies and stock-out situations to management

• Ensures compliance with all company retail policies and procedures while training staff on brand standards and monitoring adherence to visual merchandising standards

• Executes planogram changes as directed and oversees seasonal book displays and promotional setups to maintain brand compliance and thematic relevance

• Delivers exceptional customer service through knowledgeable, professional staff while creating compelling displays for thematic and locally relevant book products within brand guidelines

• Coaches associates on product knowledge and customer engagement while recognizing strong performance, resolving customer issues using sound judgment, and motivating team members to meet customer experience standards

Reporting Relationship & Role Information:

• The Retail Shift Manager I reports to the Store Manager or Retail Multi-Unit Manager within the assigned location

• This is a non-exempt position under the Fair Labor Standards Act

• Requires ability to work shifts during various operating days and hours each week including opening, busy periods, and closing to monitor retail associates' work activities

• May serve as Manager on Duty (MOD) during assigned shifts, ensuring operational readiness, addressing escalated issues, and representing store leadership

Minimum Qualifications, Knowledge, Skills, and Work Environment:

•

Education and Experience:

•

• Requires 2+ years of retail and/or customer service experience

•

• Requires minimum of 6 months of supervisory or lead experience in retail, specialty retail, or customer service environment

•

• Book retail experience or active reading interest preferred

•

Specialized Training:

•

• Basic math skills and cash handling experience

•

• Knowledge of federal, state, and local safety and health standards, and procedures to comply with retail regulations

•

• Experience with POS systems and retail management software

•

Specialized Skillset/Competencies/Traits:

•

• Product knowledge relevant to assigned retail category with ability to make customer recommendations, or ability to develop this expertise quickly after hire

•

• Strong attention to detail, effective communication skills, and ability to maintain operational standards while supporting team performance during assigned shifts

•

• Understanding of visual merchandising principles, planogram execution, and retail display standards specific to book retail environments

•

• Ability to speak, read, and comprehend instructions, correspondence, and policy documents while conversing comfortably with customers and providing excellent customer service

•

• Knowledge of retail inventory management, loss prevention procedures, and merchandise handling protocols

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

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More about this job

Skills

Customer service
Cash handling
Point of sale
Product knowledge
Attention to detail
Communication skills
Maintain operational standards
Merchandising
Understand instructions
Inventory management
Loss prevention

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