Jobs in the United States

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MP&L Manager
Ford Global
Dearborn, MI
The MP&L Manager will have MP&L functional knowledge, including new model launch planning, change control, bill of material, parts follow-up, shop floor scheduling, inventory planning,…
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Global PS&L Business Office Manager
Ford Global
Livonia, MI
…Business Office, providing essential support to the Senior Manager of the Business Office & Transformation, and the broader PS&L leadership team in collaboration with the FCSD Business…
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Sales Manager – Roller Division (OM5)
Omni Metalcraft
Alpena, MI
We are looking for a motivated and experienced Sales Manager to lead the sales efforts of our Roller Division (OM5) and help us continue to grow our customer relationships and market…
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Dairy/Frozen Assistant
Natural Grocers
Ogden, UT
- $17 USD / hour
{N}power Program (customer appreciation and rewards program)
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Store Manager
Natural Grocers
Ogden, UT
The Job in a Nutshell:The Store Manager is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff.
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NG
Grocery/Bulk Dept Manager
Natural Grocers
Littleton, CO
- $21.5 USD / hour
{N}power Program (customer appreciation and rewards program)
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Deli Clerk I
Festival Foods
Eau Claire, WI
Customer Service: Address guest concerns and resolve issues promptly using the boomerang principle to ensure a positive experience.
Added just now
MP&L Manager
Ford
Dearborn, MI · Dearborn
The MP&L Manager will have MP&L functional knowledge, including new model launch planning, change control, bill of material, parts follow-up, shop floor scheduling, inventory planning,…
Added just now
ES
Store Manager
Extra Space Management, Inc
Rochester, NY
- $20 to $22 USD / hour
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
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Store Manager - 5365
Extra Space Management, Inc
Madison, WI
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
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Assistant Store Manager - 5365
Extra Space Management, Inc
Madison, WI
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
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Customer Service Rep
Planet Fitness - Baseline Fitness
Coon Rapids, MN
- $14 USD / hour
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CO
Survey Technician I
City of Dubuque
Dubuque, IA
- $28.04 to $36.66 USD / hour
Customer and Personal Service- Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and…
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Store Assistant Manager
Circle K
San Diego, CA
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
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Security Controls: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager.
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Cleveland, OH
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager.
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Security Controls: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager.
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Customer Service Representative
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Wadsworth, OH
Security Controls: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager.
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Occasional Store Clerk
Circle K
Franklin, LA
Security Controls: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager.…
Added 1 min ago
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Caregiver for Memory Care - Avocet Playa Vista
Senior Resource Group, LLC
Los Angeles, CA
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First Aid / CPR certification required
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COOK - CAFETERIA WORKER - SCHOOL CAFE COOK
ENDLESS HORIZONS
Milwaukee, WI
Prepares well-balanced, nutritious meals, which enable them to remain healthy throughout their participation in the program.
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Maintenance Technician II
Metropolitan Companies
Elizabethtown, PA
Must have reliable transportation
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Nurse Manager, Nurse Family Partnership
VNS Health
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Collaborates with the DOHMH and agency programs and departments to design and implement marketing and customer relation initiatives. Promotes NFP Program through liaison, lecturing and…
Added 1 min ago
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Crew Member
Wendy's
THORNTON, CO
- $16 to $18 USD / hour
Perks – FREE MEALS while you’re working, 401(k) and employee assistance program for all employees. Plus PTO and healthcare benefits for qualifying employees

DTSV Inc

Change Manager

Portsmouth, NH, United States

Apply on recruiting.paylocity.com About employer

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Job details

Working hours: 50 hours per week
Posting language: English
Posted: Nov 10, 2026

Original job description

Description Work Where it Matters

LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.

As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Here’s why we want you to consider LDRM:

Purpose: This is meaningful work and an opportunity to make a difference in the lives of thousands of legal immigrants, all with a fantastic staff to support, and who support you.
Growth: You will learn things you never knew and when the opportunity arises, you’ll be ready to move up – we LOVE to promote from within.
Protection: Health, dental, vision, tuition reimbursement, 401(k) and more
Relaxation: Paid time off, including federal holidays

Job Summary:?

The Change Manager leads the Change Management Group, made up of the Training, Quality, and Operations Excellence Units. Each unit is run by a Unit Manager who reports to the Change Manager. The Change Manager keeps the three units working together and focused on the priorities of the Center.

The Change Manager partners with the Government and other senior managers to plan, launch, and sustain change across the Center. This includes improvements to business processes, standard operating procedures (SOPs), quality programs, training, and reporting standards. The primary goal is to drive fast adoption and high proficiency with each change while keeping resistance low, so that every initiative delivers its expected results on time and on budget. On this contract, this position is considered Key Personnel and requires U.S. government customer approval prior to start.

Essential Duties and Responsibilities:

Leadership of the Change Management Group

Supervise, coach, and develop the Training, Quality, and Operations Excellence Unit Managers. Set clear goals and hold each unit accountable for performance standards.
Make sure the three units work as one team, share information, and stay aligned to Center and customer priorities.
Hire, retain, and manage technically skilled and professionally capable staff throughout the life of the contract.
Respond quickly to surge requests by providing the right number of qualified staff.
Resolve problems with minimal disruption to contract operations.

Change Management

Apply a structured change management methodology to plan and lead change initiatives across the center.
Partner with the other senior managers and the U.S. government to set change priorities, secure sponsorship, and coordinate implementation across departments.
Conduct change impact analyses, assess change readiness, and identify key stakeholders.
Build actionable change deliverables, including communication plans, sponsor road maps, coaching plans, training plans, and resistance management plans.
Anticipate and manage resistance to change. Identify risks and prepare mitigation plans.
Support the design, development, and delivery of change communications to all stakeholders.
Define success metrics and track adoption and progress for each initiative.
Support organizational design and the definition of roles and responsibilities across the Center.

Quality, Training, and Operations Excellence (Continuous Improvement)

Lead Operations Excellence (Continuous Improvement) activities that raise service delivery quality, efficiency, and performance.
Oversee the quality program, including quality standards, reviews, and corrective actions.
Oversee the design and delivery of training programs that prepare staff for new and changed processes.
Oversee the maintenance and standardization of SOPs and activity reporting.
Promote innovation, efficiency, and effectiveness across all operations.

Customer and Stakeholder Engagement

Provide timely deliverables and performance data to the U.S. government customer and company leadership for monitoring, oversight, and performance measurement.
Support, engage, and keep senior leadership and the U.S. government informed on the status and impact of change initiatives.
Participate in meetings, conference calls, and video conferences with the U.S. government customer and other U.S. government entities.
Provide formal and informal briefings to visitors or at off-site conferences as requested.
Support operations as needed.

Requirements

Minimum Qualifications:

BA or BS degree or equivalent
5 to 10 years of management experience, depending on the seniority of positions held, including supervising managers
At least 2 years of experience managing the implementation of process changes
Experience applying a structured change management methodology
Experience leading Operations Excellence (Continuous Improvement) efforts and creative problem solving
Proficiency with Microsoft Office, including Excel, Word, and PowerPoint
Experience using Power BI, Power Automate, and SharePoint
Experience managing projects, programs, or workstreams of varying complexity
Experience overseeing training and quality assurance functions
Ability to turn data into clear visuals and reports that drive action and business decisions
Proven ability to coach and mentor managers and colleagues
A leader who can influence stakeholders at all levels through written and oral communication
Excellent writing, presentation, and verbal communication skills
Live within 90 miles of the National Visa Center in Portsmouth, New Hampshire
U.S. citizenship
Have the ability to obtain and maintain a SECRET-level federal security clearance

Your Preferred Qualifications:

5 years of experience managing people and change in a federal contract environment
Knowledge of Department of State visa processing and Visa Support Services operations
Project Management Professional (PMP) certification
Lean Six Sigma certification (Green belt or higher)

Additionally, all candidates must successfully complete a comprehensive criminal and credit background check before beginning the clearance process.

Physical Demands:

While performing the duties of this job, the employee may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hand and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus.

Work Environment:

Mainly office but may also include all other work environments as required. Periodic coverage on all shifts is expected at times, but this role is largely focused on first shift activities. You can expect to work between 45 and 50 hours per week in this critical role.

At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Any clearance requirements for this position are established by the government contract.

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Jobs in the United States