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Added 24 mins ago
Systems Engineer II, Systems Engineer
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Principal Software Engineer
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Senior Software Engineer
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Senior/Lead Engineer professional software development experience with at least two of the following C#/C++/Java, ASP.NET, and RUST

DTCC Candidate Experience

Senior Application Support Engineer (SRE)

Tampa, FL, United States

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Job details

Apply by: Nov 4, 2026
Experience: 6–8 years of experience supporting enterprise applications in complex production environments
Posting language: English
Posted: Oct 28, 2026

Original job description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact You Will Have in This Role

As a Senior Application Support Engineer, you will help power DTCC's global financial markets infrastructure by ensuring the reliability, availability, and performance of platforms that support wealth management and master reference data.

Leveraging Site Reliability Engineering (SRE) principles, you will support a portfolio of 40+ mission-critical applications across a modern ecosystem of both on prem and cloud based systems, OpenShift Container Platform (OCP), Kafka, IBM MQ, and distributed systems. You will play a key role in driving operational excellence, improving resiliency, reducing operational risk, and advancing automation across critical trade processing platforms.

Working closely with globally distributed teams across Application Development, Infrastructure, Cloud, Network, and Operations, you will help deliver stable, scalable, and highly available services that support DTCC's mission-critical business functions.

Your Primary Responsibilities:

Production Reliability & Incident Management

Ensure the availability, stability, and performance of mission-critical applications.
Lead incident response, troubleshooting, and root cause analysis (RCA) activities.
Drive preventative solutions that improve resiliency and reduce recurring issues.

Operational Excellence & Resiliency

Support application recovery, failover, disaster recovery (DR), and business continuity activities
Maintain operational readiness across a portfolio of enterprise applications
Support critical processing schedules and service-level commitments
Partner with Development, Infrastructure, Cloud, Database, Network, Security, and Product teams to ensure platform reliability.
Support audit, risk, compliance, and operational control requirements.
Build strong partnerships across globally distributed teams to drive continuous improvement.
distributed teams to drive continuous improvement.

Qualifications

Bachelor’s degree preferred or equivalent practical experience
6–8 years of experience supporting enterprise applications in complex production environments

Talents Needed for Success:

Core Technologies

Java/J2EE
Oracle, SQL, DB2
IBM MQ, Kafka
Redis
OCP/Kubernetes
Splunk, Grafana, Dynatrace
AutoSys
ServiceNow and ITIL
Linux/Unix
AWS/AZURE

Required Experience

Strong understanding of Site Reliability Engineering (SRE) principles, including reliability, observability, automation, and incident prevention.
Experience supporting enterprise-scale, distributed applications in production environments.
Experience with cloud technologies and modern infrastructure platforms.
Understanding of messaging systems, middleware, and integration technologies (IBM MQ, Kafka, IIB, or similar).
Exposure to container platforms such as OpenShift, Kubernetes, or Docker.
Strong troubleshooting, analytical, and problem-solving skills

Preferred skills

Kafka and event-driven architecture experience.
Mainframe exposure (JCL, batch processing, job monitoring).
Python or other scripting languages.
Financial Services, Capital Markets, or Securities Processing experience.
AI-driven automation or operational efficiency initiatives.
Enterprise integration and distributed processing platforms.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Serves as a dedicated technology resource for advancing DTCC’s business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC’s mission to support the financial markets.

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

Learn more about Clearance and Settlement by clicking here.

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More about this job

Skills

Financial markets
Red Hat OpenShift
Apache Kafka
Incident response
Troubleshooting
Root cause analysis
Implement ICT recovery system
Regulatory compliance
Process improvement
Oracle Java
Oracle
SQL
IBM DB2
Redis
Kubernetes
Splunk
Grafana
Dynatrace
ServiceNow
ITIL
Linux
UNIX
AWS
Cloud technologies
Docker
Problem solving
JCL
Python
Securities
Leadership
Business model
Stock market
Transaction processing
Reporting
International trade
Teamwork

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