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DSP Engineer
Bose Corporation
Remote, United States
Explore and collaborate. Evaluate third-party technologies and work across engineering, systems, software, and product management to support partner delivery and future platform needs.
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Machine Learning / AI Engineer
Bose Corporation
Remote, United States
At Bose, we believe sound is the most powerful force on earth. As a Machine Learning / AI Engineer, you’ll help bring that belief to life - developing intelligent capabilities for the next…
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Senior Customer Quality Engineer
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As a Senior Customer Quality Engineer within the Automotive Global Customer Quality organization, you will directly support North American automotive OEM customers while supervising one…
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Telemetry Engineer
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Parsons is seeking a skilled Telemetry Engineer to support the Missile Defense Agency (MDA) Targets and Countermeasures Engineering Directorates. In this role, you will provide critical…
Added 1 min ago
Manufacturing Engineer 2/3
DS - MP - ABL - Rocket Center
United States
We are currently seeking talented individuals for a manufacturing engineer positions at the Rocket Center, WV location just outside of Cumberland MD. The Allegany Ballistics Laboratory…
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Sr. Principal Software Engineer
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United States
Northrop Grumman Defense Systems (NGDS), Beavercreek Ohio, is seeking a Sr Principal Software Engineer. The successful candidate will demonstrate a broad skill set balanced between…
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Principal Engineer Software (AHT)
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Northrop Grumman Defense Systems (NGDS), Beavercreek Ohio, is seeking a Full Stack Software Engineer. Successful candidates will demonstrate a broad skill set balanced between interpersonal…
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Principal Engineer Electrical
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United States
The Principal Engineer Electrical - Level 3 supports program analyses and testing of Ionizing radiation effects on electronics systems. Examples include x-ray and/or electromagnetic…
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Engineer Material Process - Level 5
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2027 Associate Systems Engineer - San Diego CA
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Participating in architecture definition and complex system problem solving in support of advanced software defined multifunction mission systems
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Sr. Principal Mechanical Engineer
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The Project Engineer will support our aftermarket programs for the marine propulsion and power generation systems, working on various engineering and manufacturing processes for high-value…
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Noise Vibration and Harshness Engineer Level 2/3
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Acoustic Analyst level 2/3
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Northrop Grumman Mission Systems is seeking an Acoustic Analyst level 2/3 with thermodynamics, heat transfer and fluid flow knowledge for the development and ongoing support of new and…
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Aeronautical Engineering Manager 2 - Environmental Controls & Subsystems Engineering
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At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
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Engineer/Principal Engineer (Level 2/3)
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…CA is looking for an experienced, hard-working, and reliable Engineer/Principal Engineer (Level 2/3) to join our diverse team. We support all areas and phases of air and space builds from…
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Permits Project Manager - Durango
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CDOT’s strength is our people, and our commitment to our people is to shape, support, and sustain the employee experience, and ultimately, create a supportive workplace where everyone,…
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Manufacturing Engineer
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Technical Content Engineer, Claris
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Founding Software Engineer - Backend
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Industrial Engineer 2
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Systems Engineer I
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Engineering Supervisor
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Lead Software Engineer
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- $139,900 to $199,300 USD / year
We are seeking a highly skilled and motivated Lead Software Engineer to join our team, supporting a highly transactional (approx. 500-800 TPS) system. This role will be instrumental in…
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Lead Data Warehouse Engineer
Green Dot Corporation
Los Angeles, CA · San Francisco, CA
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…remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in…

DTCC Candidate Experience

Application Support Engineering - SRE

Coppell, TX, United States
Jersey City, NJ, United States
Tampa, FL, United States
TX, United States
Dallas, TX, United States

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Job details

Experience: Minimum 4+ years of experience in Application Support, Production Support, Site Reliability Engineering, DevOps, or related disciplines.
Posting language: English
Posted: Nov 2, 2026

Original job description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact You Will Have in This Role

As an Application Support Engineer (SRE), you will help ensure the availability, reliability, and performance of mission-critical applications supporting DTCC’s Common Data Transfer Services (CDTS) platform.

This role combines hands-on application production support with Site Reliability Engineering principles. You will troubleshoot complex production issues, strengthen monitoring and observability, automate recurring operational tasks, and support the modernization of applications across cloud and container platforms. Working closely with Application Development, Infrastructure, and global Operations teams, you will help reduce operational risk and deliver stable, resilient services.

Your Primary Responsibilities:

Support mission-critical applications in production, ensuring availability, stability, performance, and operational readiness.
Monitor application and platform health, analyze alerts, and proactively identify reliability risks.
Troubleshoot production issues across Java applications, SQL databases, Linux/Unix environments, messaging platforms, and distributed systems.
Participate in incident response, root-cause analysis, and problem management, helping implement corrective actions that prevent recurrence.
Serve as a liaison among Application Development, Infrastructure, and Production Support teams to coordinate issue resolution and service improvements.
Support application releases, deployments, upgrades, change activities, and production validation.
Improve monitoring, alerting, dashboards, and observability using tools such as Splunk, Grafana, or Datadog.
Automate recurring operational processes to reduce manual effort, improve recovery, and minimize operational toil.
Develop and maintain runbooks, support procedures, knowledge articles, and troubleshooting documentation.
Support disaster recovery exercises, resiliency testing, operational controls, and audit-readiness activities.
Support applications and services across AWS, OpenShift, and containerized environments.
Collaborate with globally distributed teams and participate in a rotating shift and 24x7 support model.

Note: The Primary Responsibilities of this role are not limited to the details above.

Qualifications

Bachelor's Degree or equivalent experience.
Minimum 4+ years of experience in Application Support, Production Support, Site Reliability Engineering, DevOps, or related disciplines.

Talent Needed for Success

Hands-on experience supporting enterprise applications in complex, business-critical production environments.
Strong troubleshooting and log-analysis skills across Java applications, Linux/Unix operating systems, and distributed platforms.
Working knowledge of SQL for data analysis, production investigation, and issue resolution.
Experience with monitoring and observability tools such as Splunk, Grafana, Datadog, or similar platforms.
Experience supporting AWS-based applications and cloud services.
Familiarity with OpenShift, Kubernetes, Docker, or other container and orchestration technologies.
Exposure to messaging and event-streaming technologies such as Kafka.
Experience using ServiceNow or similar IT service management tools for Incident, Problem, and Change Management.
Understanding of SRE principles, including reliability, observability, automation, incident prevention, and continuous improvement.
Exposure to scripting or automation using Python, Shell, Bash, or a similar language.
Strong analytical, communication, ownership, and problem-solving skills.
Ability to collaborate effectively across Application Development, Infrastructure, Operations, and geographically distributed teams.
Ability to work effectively in high-pressure production environments and manage multiple priorities.

Preferred Qualifications

Experience supporting high-volume transaction-processing applications or distributed systems.
Familiarity with AutoSys or other enterprise job-scheduling platforms.
Exposure to CI/CD pipelines, DevOps practices, and automated deployment processes.
Experience supporting Kafka-based applications or event-driven architectures.
Exposure to mainframe environments or application-modernization initiatives.
Understanding of security fundamentals, including certificates, credentials, access management, and operational controls.
Experience within Financial Services, Capital Markets, FinTech, or another highly regulated industry.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Serves as a dedicated technology resource for advancing DTCC’s business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC’s mission to support the financial markets.

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

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More about this job

Skills

Engineering principles
Troubleshoot
Oracle Java
SQL
Linux
UNIX
Incident response
Root cause analysis
Splunk
Grafana
Datadog
Troubleshooting
Documentation
Implement ICT recovery system
AWS
Red Hat OpenShift
Data analysis
Kubernetes
Docker
Apache Kafka
ServiceNow
IT service management
Change management
Process improvement
Python
Bash
Communication skills
Problem solving
Transaction processing
Scheduling
CI/CD
DevOps
Leadership
Business model
Financial markets
Stock market
Reporting
Securities
International trade
Teamwork

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