Jobs in the United States

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Added 2 mins ago
End User Device Technician
MANTECH
Annapolis Junction, MD
Experience with a ticketing system, preferably ServiceNow and/or JIRA..
Added 12 mins ago
ServiceNow Platform Administrator
ASM Research, An Accenture Federal Services Company
Montpelier, VT
The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This…
Added 15 mins ago
Desktop Support Services
Cushman & Wakefield U.S., Inc.
MO
…Service Level Agreements. Participate in creation and updates of ServiceNow knowledge articles detailing troubleshooting processes and procedures. Responsible for 2nd level point of…
Added 18 mins ago
Project Manager I
InComm Payments
UNAVAILABLE, GA · Florida · Utah
Experience using ServiceNow, Lucid, Confluence, Azure or Quickbase is preferred.
Added 18 mins ago
MA
Lead Software Engineer – Java, MS SQL
Manufacturers and Traders Trust Co
Buffalo, NY
- $116,400 to $194,000 USD / year
Nice to have: Familiarity with ServiceNow for tracking production support
Added 23 mins ago
Senior Identity Automation Developer
Insight Global
Dyersburg, TN
Insight Global is seeking an Identity Operations Platform Developer / Engineer for a top enterprise organization. This candidate will design and build a production-ready Identity Operations…
Added 23 mins ago
ServiceNow Platform Administrator
ASM Research, An Accenture Federal Services Company
Nashville, TN
The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This…
Added 23 mins ago
ServiceNow- ServiceNow Moveworks AI Architect Manager - Tech Cons - Open Location
EY
Memphis, TN · Nashville, TN · Chattanooga, TN
…and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to…
Added 23 mins ago
ServiceNow - ServiceNow IT Service Management (ITSM) Manager- Tech Cons - Open Location
EY
Chattanooga, TN · Nashville, TN · Memphis, TN
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Added 23 mins ago
ServiceNow Senior Consultant, Strategy, Growth, & Transformation
Deloitte
Nashville, TN
ServiceNow Certified Application Developer (CAD)
Added 25 mins ago
GVP, Enterprise Verticals Sales US (Manufacturing, Transportation & Energy)
ServiceNow
Vienna, VA
…from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and…
Added 33 mins ago
Interconnection and MMR Manager, NA
Vantage Data Centers Management Company LLC
San Antonio, TX · New Albany, OH · Port Washington, WI · Shackelford County, TX
Coordinate MMR access requests with Security and Site Operations and ensure requests follow the approved ServiceNow and site-access processes.
Added 36 mins ago
Business Analyst
CACI
Remote, United States
Added 36 mins ago
Business Analyst
CACI
Remote, United States
Added 37 mins ago
W
Associate IT Project Manager
Worldpac
Oakbrook, IL
- $75,000 to $90,000 USD / year
…enterprise systems, for example Oracle Fusion, Salesforce, Workday, ServiceNow, IBM i (iSeries), and enterprise data platforms such as Snowflake or Databricks. Foundational understanding of…
Added 37 mins ago
W
IT Project Manager
Worldpac
Oakbrook, IL
- $120,000 to $140,000 USD / year
Added 55 mins ago
S
Finance Intern - Undergrad Summer 2027
ServiceNow
Santa Clara, CA
- $37.56 USD / hour
…from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and…
Added 1 hour ago
Director, Global Corporate Learning Management Systems
Revolution Medicines
Remote, United States
Added 1 hour ago
ServiceNow Engineer
UnitedHealth Group
Eden Prairie, MN
ServiceNow Certified Application Developer (CAD) or ServiceNow Certified System Administrator (CSA)
Added 1 hour ago
Junior DevOps Engineer - Platform Deployment & Support
Absolute Business Solutions Corp
Herndon, VA
Added 1 hour ago
Supervisor IT Service Delivery
Spartan Chassis (Charlotte)
United States
Ensure that the ServiceNow system is utilized and updated properly for work performed, as well as maintenance of IT asset inventory.
Added 1 hour ago
Quality Assurance Engineer
Booz Allen Hamilton_United States
Atlanta, GA
Experience with manual, automation, and performance testing of applications on platforms like Microsoft Power Pages, ServiceNow, or Salesforce
Added 1 hour ago
L
Operational Risk Specialist, Sr
loanDepot
Irvine, CA
- $76,000 to $105,500 USD / year
Experience with GRC/IRM platforms, risk systems, issue tracking systems, or workflow tools preferred, including ServiceNow IRM/GRC, Archer, AuditBoard, LogicGate, Workiva, MetricStream,…
Added 1 hour ago
N
Architect, ServiceNow
Nüvitek
Remote, United States
- $190,000 to $225,000 USD / year
As an Architect, ServiceNow specializing in Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC), you will provide technical leadership in designing and delivering…
Added 1 hour ago
N
Senior Consultant, ServiceNow
Nüvitek
Remote, United States
- $168,000 to $192,000 USD / year
As a Senior Consultant, ServiceNow specializing in Hardware Asset Management (HAM) and Software Asset Management (SAM), you will help deliver enterprise solutions that improve how…

DTCC Candidate Experience

Application Support Engineering - SRE

Coppell, TX, United States
Jersey City, NJ, United States
Tampa, FL, United States
TX, United States
Dallas, TX, United States

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Job details

Experience: Minimum 4+ years of experience in Application Support, Production Support, Site Reliability Engineering, DevOps, or related disciplines.
Posting language: English
Posted: Nov 2, 2026

Original job description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact You Will Have in This Role

As an Application Support Engineer (SRE), you will help ensure the availability, reliability, and performance of mission-critical applications supporting DTCC’s Common Data Transfer Services (CDTS) platform.

This role combines hands-on application production support with Site Reliability Engineering principles. You will troubleshoot complex production issues, strengthen monitoring and observability, automate recurring operational tasks, and support the modernization of applications across cloud and container platforms. Working closely with Application Development, Infrastructure, and global Operations teams, you will help reduce operational risk and deliver stable, resilient services.

Your Primary Responsibilities:

Support mission-critical applications in production, ensuring availability, stability, performance, and operational readiness.
Monitor application and platform health, analyze alerts, and proactively identify reliability risks.
Troubleshoot production issues across Java applications, SQL databases, Linux/Unix environments, messaging platforms, and distributed systems.
Participate in incident response, root-cause analysis, and problem management, helping implement corrective actions that prevent recurrence.
Serve as a liaison among Application Development, Infrastructure, and Production Support teams to coordinate issue resolution and service improvements.
Support application releases, deployments, upgrades, change activities, and production validation.
Improve monitoring, alerting, dashboards, and observability using tools such as Splunk, Grafana, or Datadog.
Automate recurring operational processes to reduce manual effort, improve recovery, and minimize operational toil.
Develop and maintain runbooks, support procedures, knowledge articles, and troubleshooting documentation.
Support disaster recovery exercises, resiliency testing, operational controls, and audit-readiness activities.
Support applications and services across AWS, OpenShift, and containerized environments.
Collaborate with globally distributed teams and participate in a rotating shift and 24x7 support model.

Note: The Primary Responsibilities of this role are not limited to the details above.

Qualifications

Bachelor's Degree or equivalent experience.
Minimum 4+ years of experience in Application Support, Production Support, Site Reliability Engineering, DevOps, or related disciplines.

Talent Needed for Success

Hands-on experience supporting enterprise applications in complex, business-critical production environments.
Strong troubleshooting and log-analysis skills across Java applications, Linux/Unix operating systems, and distributed platforms.
Working knowledge of SQL for data analysis, production investigation, and issue resolution.
Experience with monitoring and observability tools such as Splunk, Grafana, Datadog, or similar platforms.
Experience supporting AWS-based applications and cloud services.
Familiarity with OpenShift, Kubernetes, Docker, or other container and orchestration technologies.
Exposure to messaging and event-streaming technologies such as Kafka.
Experience using ServiceNow or similar IT service management tools for Incident, Problem, and Change Management.
Understanding of SRE principles, including reliability, observability, automation, incident prevention, and continuous improvement.
Exposure to scripting or automation using Python, Shell, Bash, or a similar language.
Strong analytical, communication, ownership, and problem-solving skills.
Ability to collaborate effectively across Application Development, Infrastructure, Operations, and geographically distributed teams.
Ability to work effectively in high-pressure production environments and manage multiple priorities.

Preferred Qualifications

Experience supporting high-volume transaction-processing applications or distributed systems.
Familiarity with AutoSys or other enterprise job-scheduling platforms.
Exposure to CI/CD pipelines, DevOps practices, and automated deployment processes.
Experience supporting Kafka-based applications or event-driven architectures.
Exposure to mainframe environments or application-modernization initiatives.
Understanding of security fundamentals, including certificates, credentials, access management, and operational controls.
Experience within Financial Services, Capital Markets, FinTech, or another highly regulated industry.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Serves as a dedicated technology resource for advancing DTCC’s business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC’s mission to support the financial markets.

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

Learn more about Clearance and Settlement by clicking here.

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More about this job

Skills

Engineering principles
Troubleshoot
Oracle Java
SQL
Linux
UNIX
Incident response
Root cause analysis
Splunk
Grafana
Datadog
Troubleshooting
Documentation
Implement ICT recovery system
AWS
Red Hat OpenShift
Data analysis
Kubernetes
Docker
Apache Kafka
ServiceNow
IT service management
Change management
Process improvement
Python
Bash
Communication skills
Problem solving
Transaction processing
Scheduling
CI/CD
DevOps
Leadership
Business model
Financial markets
Stock market
Reporting
Securities
International trade
Teamwork

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