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Added just now
Principal Engineer - AI Enablement & Adoption
Wells Fargo
ISELIN, NJ
Incorporate security, data protection, access controls, testing, evaluation, observability, governance, and human oversight into AI solutions and enablement materials.
Added just now
Workforce Compute Ops SRE Senior Infrastructure Engineer
Wells Fargo
ISELIN, NJ
In this role, you will promote Site Reliability Engineering (SRE) standards and best practices across observability, service level indicators (SLIs), service level objectives (SLOs), error…
Added 1 min ago
Staff Network Engineer
TensorWave
Remote, United States
We’re seeking a Staff Network Engineer (L6/L7) focused on designing, scaling, and optimizing large-scale RoCEv2 data center networks powering next-generation AI and ML infrastructure.
Added 1 min ago
B&
Cloud Backend Engineer
Bucher & Christian Consulting Inc.
Jersey City, NJ
- $75 to $80 USD / hour
We are seeking a Cloud Backend Engineer to join our dynamic team. The ideal candidate will have strong experience in AWS cloud services, backend engineering, and data engineering and a…
Added 1 min ago
Lead Software Engineer - SRE Cloud Engineer
JPMorgan Chase
Jersey City, NJ
As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology Finance and Risk Warehouse SRE Team, you will solve complex and broad business problems with simple and…
Added 1 min ago
Lead Infrastructure Engineer - Powering Identity & Access Management at Scale
JPMorgan Chase
Jersey City, NJ
…analysis and design documentation, validating outputs and handling operational data according to sensitivity and security…
Added 1 min ago
Associate VP Network Engineer
Deloitte
Morristown, NJ
…that improve agility, resilience, and security while reducing operational cost through automation. Our practitioners work across enterprise campus, data center, and cloud-interconnected…
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Lead Integration Engineer II
Deloitte
Morristown, NJ
US-E - Consulting - Lead Integration Engineer II - AI & Engineering/EaaS
Added 1 min ago
AI Engineer II
Deloitte
Morristown, NJ
…significant impact on our clients' success. We are hiring an AI Engineer to build and operate the data, features, and GenAI foundations that power Human Capital AI products and analytics.…
Added 1 min ago
AI Engineer III
Deloitte
Morristown, NJ
…significant impact on our clients' success. We are hiring an AI Engineer to build and operate the data, features, and GenAI foundations that power Human Capital AI products and analytics.…
Added 1 min ago
Senior Platform Engineer - NBA
Humana
Trenton, NJ
The Senior Platform Engineer keeps the entire NBA platform healthy, reliable, and maintainable for the long term. You develop a working understanding of every layer of the technology stack…
Added 1 min ago
Senior Full Stack Engineer - NBA
Humana
Trenton, NJ
The Senior Full Stack Engineer builds and evolves the NBA platform's Action Library and Command Center experience, the operational system used by business and program teams to create,…
Added 1 min ago
Senior Decision Intelligence Engineer
Humana
Trenton, NJ
The Senior Machine Learning Engineer, Decision Intelligence is a hands-on individual contributor responsible for building, deploying, and operating ML and decisioning pipelines for the NBA…
Added 1 min ago
EG
Senior Data Engineer
Eliassen Group
Trenton, NJ
- $101,000 to $161,800 USD / year
Our client seeks a Senior Data Engineer to own the governed transformation layer end-to-end. The role will design and build Snowflake transformation layers, migrate legacy SQL views and…
Added 10 mins ago
Principal Attack Engineer, AI/LLM
Horizon3
Remote, United States
- Define company-wide standards for reliability, safety, observability, evaluation, testing, cost management, and operational readiness in LLM-powered offensive systems.
Added 14 mins ago
Senior Platform Engineer - NBA
Humana
Washington, DC
The Senior Platform Engineer keeps the entire NBA platform healthy, reliable, and maintainable for the long term. You develop a working understanding of every layer of the technology stack…
Added 15 mins ago
Senior Full Stack Engineer - NBA
Humana
Washington, DC
The Senior Full Stack Engineer builds and evolves the NBA platform's Action Library and Command Center experience, the operational system used by business and program teams to create,…
Added 15 mins ago
Senior Decision Intelligence Engineer
Humana
Washington, DC
The Senior Machine Learning Engineer, Decision Intelligence is a hands-on individual contributor responsible for building, deploying, and operating ML and decisioning pipelines for the NBA…
Added 15 mins ago
EG
Senior Data Engineer
Eliassen Group
Washington, DC
- $101,000 to $161,800 USD / year
Our client seeks a Senior Data Engineer to own the governed transformation layer end-to-end. The role will design and build Snowflake transformation layers, migrate legacy SQL views and…
Added 16 mins ago
UG
Senior Software Engineer - Cloud Platform - Remote
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
…outcomes by connecting people with the care, pharmacy benefits, data and resources they need. You will work with talented peers, have opportunities to develop your career, and help deliver…
Added 20 mins ago
Senior SIEM Engineer
DTCC Candidate Experience
Tampa, FL
…infrastructure capabilities to meet client needs and implementing data standards and…
Added 20 mins ago
Principal Engineer II - Data Engineering
TMS Toyota Motor Sales, USA, Inc. Company
Plano, TX
Toyota's Digital Innovations group within TMNA's Supply Chain organization is seeking a highly experienced Principal Engineer II, Data Engineering to lead the technical strategy and…
Added 23 mins ago
S
Staff Software Engineer - Metadata
Snowflake
Bellevue, WA
- $128,000 to $184,000 USD / year
- Raise the operational bar through observability, safe rollouts, and blast-radius controls.
Added 24 mins ago
Staff Software Engineer
natgridProd
Waltham, MA · Brooklyn, NY
Design and implement observability solutions (monitoring, logging, alerting, and tracing) across all DERMS environments using the LGTM stack (Loki for logs, Grafana for visualization, Tempo…
Added 25 mins ago
Senior Data Architect
Datavail Corporation
Remote, United States
Define target-state and transition architectures for analytics, data warehousing, Lakehouse, real-time and operational data workloads

DTCC Candidate Experience

Application Support Engineering Associate

Jersey City, NJ, United States
Boston, MA, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

As a Application Support Engineer, you will play a critical role in ensuring the reliability, resiliency, and operational excellence of DTCC's Institutional Trade Processing (ITP) platforms that support global cross-border equity and debt trade processing and settlement.

Leveraging Site Reliability Engineering (SRE) principles, you will drive stability and continuous improvement across a complex ecosystem of distributed systems, cloud technologies, OpenShift Container Platform (OCP), and enterprise messaging platforms. Your work will help reduce operational risk, improve system availability, automate manual processes, and strengthen the reliability of business-critical services.

Supporting a portfolio of 40+ mission-critical applications, you will partner with globally distributed teams across Application Development, Infrastructure, Network, Cloud, and Operations to deliver seamless production support, rapid incident resolution, and continuous service modernization.

Your Primary Responsibilities:

Monitor application and platform health, proactively identifying and resolving reliability risks.
Lead incident response, troubleshooting, and root cause analysis (RCA) activities for critical production issues.
Drive preventative actions and service improvements to reduce recurring incidents and improve system stability.
Assess business impact and coordinate resolution efforts across technology and business teams.
Ensure application availability, performance, and resiliency across production environments.
Execute application recovery, failover, restart, and availability management procedures.
Support critical processing schedules and operational commitments.
Maintain and update support runbooks, knowledge articles, SOPs, and troubleshooting guides.
Ensure documentation remains current and audit-ready.
Establish escalation paths and SME contact information.
Support application releases, vendor upgrades, and production deployments.
Validate implementation readiness and ensure successful deployment outcomes.
Partner with development teams to improve release quality and operational readiness.
Execute Disaster Recovery (DR) procedures during planned tests and unplanned events.
Maintain DR scripts and evidence required for BCM and audit compliance.
Participate in resilience and recovery exercises.
Identify and implement automation opportunities to reduce manual effort and improve operational efficiency.
Enhance monitoring, observability, alerting, and support tooling.
Drive continuous improvement initiatives using SRE and operational best practices.
Execute and support disaster recovery (DR) testing, recovery procedures, and resilience exercises.
Maintain recovery documentation, scripts, and audit evidence required for business continuity and regulatory compliance.
Partner with Application Development, Infrastructure, Database, Cloud, Security, and Product teams to ensure service reliability.
Serve as a key stakeholder during major incidents, change events, and operational reviews.
Build strong relationships across global teams to drive operational excellence and service improvements.
Support audits, control testing, and evidence collection activities.
Ensure operational processes align with security, risk, and compliance requirements.
Maintain strong control practices that support DTCC's operational resilience objectives. Collaboration & Stakeholder Management

Qualifications:

Minimum of 4 years of related experience
Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

Java/J2EE
Oracle, SQL, DB2
IBM MQ, Kafka
Splunk, Grafana, AutoSys
ServiceNow and ITIL processes
Linux/Unix
AWS or cloud-based environments
Strong understanding of Site Reliability Engineering (SRE) principles, including reliability, observability, automation, and incident prevention.
Experience supporting distributed systems and enterprise-scale applications.
Experience with AWS or cloud-based environments.
Understanding of messaging systems, middleware, networking, or integration platforms (IBM MQ, Kafka, IIB, or similar).
Exposure to containers and orchestration technologies such as Kubernetes, Docker, and OpenShift.
Scripting or programming experience using Python or similar languages.
Knowledge of financial services, securities processing, or capital markets environments.
Strong problem-solving skills with a focus on operational excellence, automation, and continuous improvement.
Exposure to mainframe environments, including batch processing, job monitoring, and JCL.
Experience supporting Kafka-based applications and event-driven architectures.
Exposure to AI-driven automation or operational efficiency initiatives in production support environments.
Understanding of enterprise integration and distributed processing platforms.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Serves as a dedicated technology resource for advancing DTCC’s business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC’s mission to support the financial markets.

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

Learn more about Clearance and Settlement by clicking here.

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More about this job

Skills

Process improvement
Cloud technologies
Red Hat OpenShift
Incident response
Troubleshooting
Root cause analysis
Documentation
Implement ICT recovery system
Regulatory compliance
Organisational resilience
Collaboration
Stakeholder management
Oracle Java
Oracle
SQL
IBM DB2
Apache Kafka
Splunk
Grafana
ServiceNow
ITIL
Linux
UNIX
AWS
Kubernetes
Docker
Python
Securities
Problem solving
JCL
Leadership
Business model
Financial markets
Stock market
Transaction processing
Reporting
International trade
Teamwork

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