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Added 1 min ago
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Wet Mechanical Operations Engineer
Micron Technology, Inc.
Clay, NY
- $123,000 to $208,000 USD / year
As a Wet Mechanical Systems Operations Engineer, you will play a key role in the delivery and long-term success of wet mechanical systems supporting Micron’s New York expansion. You will…
Added 2 mins ago
Associate Territory Manager , Neurovascular - Long Island, NY
Medtronic
Long Island, NY
…and act as a resource in markets to drive sales, cover cases, lead in-service activities, and support expansion and growth within our business. The ATM 2 will report directly to the…
Added 3 mins ago
Senior AI Software Engineer
Credence Management Solutions LLC
ROME, NY
…Summary Credence has an immediate need for a Senior AI Software Engineer to join our growing AI and Automation practice. In this role, you will serve as a senior technical contributor…
Added 3 mins ago
Agent Product Manager
Kelly Services
Manhattan, NY
…automate everything right away. You’ll need to surface issues, lead discussion around the best long term solution, document it, and if we need to temporarily create a manual workaround,…
Added 3 mins ago
Engineer Regulatory Standards & Operational Oversight
MTA
Jamaica, NY
Job Title: Engineer Regulatory Standards and Operational Oversight
Added 3 mins ago
Staff AI Deployment Strategist
Altana Technologies, Inc.
BROOKLYN, NY
…Strategist, you'll shape what we deploy for each customer: you'll lead discovery with stakeholders from trade compliance analysts to operations leaders to enterprise IT, identify where…
Added 3 mins ago
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Thermal Systems Engineer (Innovation)
Actalent
Syracuse, NY
- $120,000 to $175,000 USD / year
Lead and drive the technical vision and development of novel systems and technologies from concept through proof-of-concept and validation.
Added 3 mins ago
Desktop Applications Engineer, Duo Desktop
Cisco
Syracuse, NY
May lead medium-complexity features from design through completion.
Added 4 mins ago
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Lead Principal Software Development Engineer
Oracle
Albany, NY
- $135,200 to $306,400 USD / year
As a Sr. Principal Software Development Engineer in the Oracle Cloud Infrastructure (OCI) Core Platform division, you will play a critical leadership role in the architecture, evolution,…
Added 4 mins ago
Senior Staff Software Engineer, Institutional Exchange
Coinbase
Albany, NY
…markets with speed, depth, and trust. As a Senior Staff Software Engineer on the Exchange team, you'll set the architectural direction for the matching engine, order management, market…
Added 4 mins ago
Principal Software Engineer
Highmark Health
Albany, NY
We are seeking a visionary Principal Software Engineer responsible for building scalable public-facing software applications across Digital Member Experience channels. As a key player…
Added 4 mins ago
Senior Staff Full-stack Engineer - Global Payment Network (Remote - Eligible)
Capital One
Albany, NY
As a Senior Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented…
Added 4 mins ago
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Principal Software Engineer - (Reston or Cambridge)
Akamai Technologies, Inc.
Albany, NY
- $169,300 to $304,700 USD / year
As a Principal Software Engineer Lead, you will be responsible for:
Added 4 mins ago
Sr Software Engineer, Monetization Engineering
Pinterest, Inc.
NEW YORK, NY
…the future of inspiration on Pinterest * Contribute to and lead each step of the product development process, from ideation to implementation to release; from rapidly prototyping, running…
Added 4 mins ago
Sr. Staff Software Engineer, Big Data Platform
Pinterest, Inc.
NEW YORK, NY
Added 4 mins ago
Sr Software Engineer, Monetization Engineering
Pinterest, Inc.
NEW YORK, NY
…the future of inspiration on Pinterest * Contribute to and lead each step of the product development process, from ideation to implementation to release; from rapidly prototyping, running…
Added 4 mins ago
Director Architecture, Design & Construction - Lifestyle
Hilton
New York, NY
…generation of Lifestyle hotels across North America. You will lead projects from early vision through opening, working with owners, developers, Brand and consultants to elevate design and…
Added 4 mins ago
Forward Deployed Engineer - Applied AI - Senior Manager - Financial Services - Consulting
EY
New York, NY
Forward Deployed Engineer – Applied AI - Senior Manager - Financial Services
Added 4 mins ago
Senior Data Scientist Engineer - SFL Scientific
Deloitte
New York, NY
Lead client initiatives to deliver AI/ML solutions, including providing thought leadership, long-term maintenance, and AI strategy objectives
Added 5 mins ago
Google Infrastructure and Security Lead Architect
Deloitte
New York, NY
As a Google Cloud (GCP) Infrastructure & Security Lead Architect, you will serve as a strategic technical leader and trusted advisor for our enterprise clients, guiding them through complex…
Added 5 mins ago
Google AI Architect
Deloitte
New York, NY
Lead cloud-native development on GKE, Cloud Run, Pub/Sub, BigQuery, Cloud SQL/Spanner, Memorystore, and Terraform; enforce application and agentic design patterns.
Added 5 mins ago
HPC AI Solution Architect (S2S)
Deloitte
New York, NY
As a Lead Cloud Integrated Infra Engineer on the Silicon2Service team in Deloitte's AI & Engineering practice, you will design and drive deployment of fully integrated architectures for…
Added 5 mins ago
ConvergeHEALTH Life Sciences - Product Forward Deployed Engineer - Products & Platforms
Deloitte
New York, NY
As a Product Forward Deployed Engineer (pFDE), this role is the technical engine of the FastForward pre-sales cycle. Working across Product Management, Engineering, Account, and Pursuit…
Added 5 mins ago
ConvergeHEALTH Life Sciences - Product Forward Deployed Engineer - Products & Platforms
Deloitte
New York, NY
As a Product Forward Deployed Engineer (pFDE), this role is the technical engine of the FastForward pre-sales cycle. Working across Product Management, Engineering, Account, and Pursuit…
Added 5 mins ago
Cloud Engineer 5
Capital One
New York, NY
…data with emerging technologies to join our team. As a Cloud Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital…

DTCC Candidate Experience

Application Support Engineering Associate

Jersey City, NJ, United States
Boston, MA, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

As a Application Support Engineer, you will play a critical role in ensuring the reliability, resiliency, and operational excellence of DTCC's Institutional Trade Processing (ITP) platforms that support global cross-border equity and debt trade processing and settlement.

Leveraging Site Reliability Engineering (SRE) principles, you will drive stability and continuous improvement across a complex ecosystem of distributed systems, cloud technologies, OpenShift Container Platform (OCP), and enterprise messaging platforms. Your work will help reduce operational risk, improve system availability, automate manual processes, and strengthen the reliability of business-critical services.

Supporting a portfolio of 40+ mission-critical applications, you will partner with globally distributed teams across Application Development, Infrastructure, Network, Cloud, and Operations to deliver seamless production support, rapid incident resolution, and continuous service modernization.

Your Primary Responsibilities:

Monitor application and platform health, proactively identifying and resolving reliability risks.
Lead incident response, troubleshooting, and root cause analysis (RCA) activities for critical production issues.
Drive preventative actions and service improvements to reduce recurring incidents and improve system stability.
Assess business impact and coordinate resolution efforts across technology and business teams.
Ensure application availability, performance, and resiliency across production environments.
Execute application recovery, failover, restart, and availability management procedures.
Support critical processing schedules and operational commitments.
Maintain and update support runbooks, knowledge articles, SOPs, and troubleshooting guides.
Ensure documentation remains current and audit-ready.
Establish escalation paths and SME contact information.
Support application releases, vendor upgrades, and production deployments.
Validate implementation readiness and ensure successful deployment outcomes.
Partner with development teams to improve release quality and operational readiness.
Execute Disaster Recovery (DR) procedures during planned tests and unplanned events.
Maintain DR scripts and evidence required for BCM and audit compliance.
Participate in resilience and recovery exercises.
Identify and implement automation opportunities to reduce manual effort and improve operational efficiency.
Enhance monitoring, observability, alerting, and support tooling.
Drive continuous improvement initiatives using SRE and operational best practices.
Execute and support disaster recovery (DR) testing, recovery procedures, and resilience exercises.
Maintain recovery documentation, scripts, and audit evidence required for business continuity and regulatory compliance.
Partner with Application Development, Infrastructure, Database, Cloud, Security, and Product teams to ensure service reliability.
Serve as a key stakeholder during major incidents, change events, and operational reviews.
Build strong relationships across global teams to drive operational excellence and service improvements.
Support audits, control testing, and evidence collection activities.
Ensure operational processes align with security, risk, and compliance requirements.
Maintain strong control practices that support DTCC's operational resilience objectives. Collaboration & Stakeholder Management

Qualifications:

Minimum of 4 years of related experience
Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

Java/J2EE
Oracle, SQL, DB2
IBM MQ, Kafka
Splunk, Grafana, AutoSys
ServiceNow and ITIL processes
Linux/Unix
AWS or cloud-based environments
Strong understanding of Site Reliability Engineering (SRE) principles, including reliability, observability, automation, and incident prevention.
Experience supporting distributed systems and enterprise-scale applications.
Experience with AWS or cloud-based environments.
Understanding of messaging systems, middleware, networking, or integration platforms (IBM MQ, Kafka, IIB, or similar).
Exposure to containers and orchestration technologies such as Kubernetes, Docker, and OpenShift.
Scripting or programming experience using Python or similar languages.
Knowledge of financial services, securities processing, or capital markets environments.
Strong problem-solving skills with a focus on operational excellence, automation, and continuous improvement.
Exposure to mainframe environments, including batch processing, job monitoring, and JCL.
Experience supporting Kafka-based applications and event-driven architectures.
Exposure to AI-driven automation or operational efficiency initiatives in production support environments.
Understanding of enterprise integration and distributed processing platforms.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Serves as a dedicated technology resource for advancing DTCC’s business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC’s mission to support the financial markets.

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

Learn more about Clearance and Settlement by clicking here.

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More about this job

Skills

Process improvement
Cloud technologies
Red Hat OpenShift
Incident response
Troubleshooting
Root cause analysis
Documentation
Implement ICT recovery system
Regulatory compliance
Organisational resilience
Collaboration
Stakeholder management
Oracle Java
Oracle
SQL
IBM DB2
Apache Kafka
Splunk
Grafana
ServiceNow
ITIL
Linux
UNIX
AWS
Kubernetes
Docker
Python
Securities
Problem solving
JCL
Leadership
Business model
Financial markets
Stock market
Transaction processing
Reporting
International trade
Teamwork

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