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Added 36 mins ago
EG
Dev Lead
Eliassen Group
Jackson, MS
- $110 to $120 USD / hour
…engineering with team leadership, unblocking, and partnership with a Product Owner. The Dev Lead will drive technical direction, security, and performance while promoting agentic…
Added 1 hour ago
ConvergeProsperity - Product Forward Deployed Engineer, BankingSuite (Manager) - Products & Platforms
Deloitte
Boston, MA
We are looking for a highly skilled and client-facing Forward Deployed Engineer (FDE) to sit at the intersection of engineering excellence and customer partnership. In this role, you will…
Added 1 hour ago
Life Sciences Experience Design Strategy Manager
Deloitte
Boston, MA
…clients. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, provider, and…
Added 1 hour ago
ConvergeProsperity - Lead Product Forward Deployed Engineer for FSI Signals - Products & Platforms
Deloitte
Boston, MA
Are you energized by both winning the deal and delivering on it? As a Product Forward Deployed Engineer (pFDE), you'll be the GTM & Delivery engine for Signals, a priority product in the…
Added 1 hour ago
Software Engineer III - Full-stack Developer with Anthropic Experience
Deloitte
Boston, MA
Software Engineer III with Agentic AI Experience, AI & Engineering/Engineering as a Service
Added 1 hour ago
Banking Product Forward Deployed Engineer - Products & Platforms
Deloitte
Boston, MA
We are looking for a highly skilled and client-facing Forward Deployed Engineer (FDE) to sit at the intersection of engineering excellence and customer partnership. In this role, you will…
Added 1 hour ago
Signals for FSI - Product Forward Deployed Engineer - Innovation_Delivery_Transformation
Deloitte
Boston, MA
Are you energized by both winning the deal and delivering on it? As a Product Forward Deployed Engineer (pFDE), you'll be the GTM & Delivery engine for Signals, a priority product in the…
Added 1 hour ago
Lead Product Forward Deployed Engineer (pFDE) - Products & Platforms
Deloitte
Boston, MA
We are looking for a highly skilled and client-facing Forward Deployed Engineer (FDE) to sit at the intersection of engineering excellence and customer partnership. In this role, you will…
Added 1 hour ago
Lead UI Engineer - Products & Platforms
Deloitte
Boston, MA
The BankingSuite team is looking is looking for a Lead UI Engineer with a passion for innovation and the experience to launch a high-quality digital banking product as part of a FinTech…
Added 1 hour ago
CTO, Anthropic Practice
EPAM Systems
Boston, MA
Curiosity and speed: keeps pace with a fast-moving platform and is energized, not overwhelmed, by monthly product releases
Added 1 hour ago
Manufacturing Engineer 3 - 30458
HII
Pocasset, MA
…the production of our autonomous systems. As a manufacturing engineer, you will be responsible for supporting production operations, resolving manufacturing issues, and driving continuous…
Added 1 hour ago
Systems Engineer - 30471
HII
Pocasset, MA
…and field autonomous maritime vehicles. As our new Systems Engineer you will apply strong systems, integration and test experience and technical knowledge to solve the challenges in…
Added 1 hour ago
EG
Dev Lead
Eliassen Group
Boston, MA
- $110 to $120 USD / hour
…engineering with team leadership, unblocking, and partnership with a Product Owner. The Dev Lead will drive technical direction, security, and performance while promoting agentic…
Added 1 hour ago
TT
Senior Full Stack Engineer
True Talent Solutions Partners
Boston, MA
- $185,000 to $210,000 USD / year
…chronic conditions. As a senior individual contributor and product-minded engineer, you will help shape the product and engineering team while delivering secure, user-focused…
Added 2 hours ago
EG
Dev Lead
Eliassen Group
Lincoln, NE
- $110 to $120 USD / hour
…engineering with team leadership, unblocking, and partnership with a Product Owner. The Dev Lead will drive technical direction, security, and performance while promoting agentic…
Added 2 hours ago
O
Principal Network Developer
Oracle
Nashville, TN
- $102,300 to $209,500 USD / year
As a Principal Network Engineer, you will lead the design, deployment, operation, and optimization of large-scale RDMA/RoCE network fabrics across OCI’s global cloud infrastructure. You…
Added 2 hours ago
EG
Dev Lead
Eliassen Group
Honolulu, HI
- $110 to $120 USD / hour
…engineering with team leadership, unblocking, and partnership with a Product Owner. The Dev Lead will drive technical direction, security, and performance while promoting agentic…
Added 2 hours ago
Site Reliability Engineer
Highmark Health
Cheyenne, WY
…throughout their medical device technology lifecycle – from product/device evaluation, discovery, to implementation, maintenance, and through retirement. Maintains documentation related to…
Added 2 hours ago
EG
Dev Lead
Eliassen Group
Cheyenne, WY
- $110 to $120 USD / hour
…engineering with team leadership, unblocking, and partnership with a Product Owner. The Dev Lead will drive technical direction, security, and performance while promoting agentic…
Added 2 hours ago
EG
Dev Lead
Eliassen Group
Concord, NH
- $110 to $120 USD / hour
…engineering with team leadership, unblocking, and partnership with a Product Owner. The Dev Lead will drive technical direction, security, and performance while promoting agentic…
Added 2 hours ago
W
Staff Software Engineer (Backend, Business Systems)
Whoop
Boston, MA
- $170,000 to $230,000 USD / year
WHOOP is hiring a Staff Software Engineer to join the Business Systems team. In this role, you will play a crucial role in architecting, developing, and optimizing the backend…
Added 3 hours ago
Lead Software Engineer
Chicago, IL · Peoria, IL · Irving, TX
The Lead Software engineer – Ecommerce Search is responsible for setting the technical direction and overseeing the execution of advanced search solutions. This role combines strategic…
Added 3 hours ago
TT
Product Engineer, Scrape
True Talent Solutions Partners
San Francisco, CA
- $235,000 to $260,000 USD / year
Join a small product engineering team building developer tools that turn changing, difficult-to-access web content into clean data for AI applications. You will own features from early…
Added 3 hours ago
TT
Senior Security Engineer
True Talent Solutions Partners
San Francisco, CA
- $190,000 to $250,000 USD / year
- Four to eight years of application security experience, including hands-on product security work in a rapidly growing company.
Added 3 hours ago
TI
Engineering Manager, Production Engineering
Tutor Intelligence
Watertown, MA
- $175,000 to $225,000 USD / year
In your first few months: You've worked the floor with the team and earned their trust. Every engineer knows their priorities and what they own. The top recurring build failures have clear…

DTCC Candidate Experience

Application Support Engineering Associate

Jersey City, NJ, United States
Boston, MA, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

As a Application Support Engineer, you will play a critical role in ensuring the reliability, resiliency, and operational excellence of DTCC's Institutional Trade Processing (ITP) platforms that support global cross-border equity and debt trade processing and settlement.

Leveraging Site Reliability Engineering (SRE) principles, you will drive stability and continuous improvement across a complex ecosystem of distributed systems, cloud technologies, OpenShift Container Platform (OCP), and enterprise messaging platforms. Your work will help reduce operational risk, improve system availability, automate manual processes, and strengthen the reliability of business-critical services.

Supporting a portfolio of 40+ mission-critical applications, you will partner with globally distributed teams across Application Development, Infrastructure, Network, Cloud, and Operations to deliver seamless production support, rapid incident resolution, and continuous service modernization.

Your Primary Responsibilities:

Monitor application and platform health, proactively identifying and resolving reliability risks.
Lead incident response, troubleshooting, and root cause analysis (RCA) activities for critical production issues.
Drive preventative actions and service improvements to reduce recurring incidents and improve system stability.
Assess business impact and coordinate resolution efforts across technology and business teams.
Ensure application availability, performance, and resiliency across production environments.
Execute application recovery, failover, restart, and availability management procedures.
Support critical processing schedules and operational commitments.
Maintain and update support runbooks, knowledge articles, SOPs, and troubleshooting guides.
Ensure documentation remains current and audit-ready.
Establish escalation paths and SME contact information.
Support application releases, vendor upgrades, and production deployments.
Validate implementation readiness and ensure successful deployment outcomes.
Partner with development teams to improve release quality and operational readiness.
Execute Disaster Recovery (DR) procedures during planned tests and unplanned events.
Maintain DR scripts and evidence required for BCM and audit compliance.
Participate in resilience and recovery exercises.
Identify and implement automation opportunities to reduce manual effort and improve operational efficiency.
Enhance monitoring, observability, alerting, and support tooling.
Drive continuous improvement initiatives using SRE and operational best practices.
Execute and support disaster recovery (DR) testing, recovery procedures, and resilience exercises.
Maintain recovery documentation, scripts, and audit evidence required for business continuity and regulatory compliance.
Partner with Application Development, Infrastructure, Database, Cloud, Security, and Product teams to ensure service reliability.
Serve as a key stakeholder during major incidents, change events, and operational reviews.
Build strong relationships across global teams to drive operational excellence and service improvements.
Support audits, control testing, and evidence collection activities.
Ensure operational processes align with security, risk, and compliance requirements.
Maintain strong control practices that support DTCC's operational resilience objectives. Collaboration & Stakeholder Management

Qualifications:

Minimum of 4 years of related experience
Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

Java/J2EE
Oracle, SQL, DB2
IBM MQ, Kafka
Splunk, Grafana, AutoSys
ServiceNow and ITIL processes
Linux/Unix
AWS or cloud-based environments
Strong understanding of Site Reliability Engineering (SRE) principles, including reliability, observability, automation, and incident prevention.
Experience supporting distributed systems and enterprise-scale applications.
Experience with AWS or cloud-based environments.
Understanding of messaging systems, middleware, networking, or integration platforms (IBM MQ, Kafka, IIB, or similar).
Exposure to containers and orchestration technologies such as Kubernetes, Docker, and OpenShift.
Scripting or programming experience using Python or similar languages.
Knowledge of financial services, securities processing, or capital markets environments.
Strong problem-solving skills with a focus on operational excellence, automation, and continuous improvement.
Exposure to mainframe environments, including batch processing, job monitoring, and JCL.
Experience supporting Kafka-based applications and event-driven architectures.
Exposure to AI-driven automation or operational efficiency initiatives in production support environments.
Understanding of enterprise integration and distributed processing platforms.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Serves as a dedicated technology resource for advancing DTCC’s business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC’s mission to support the financial markets.

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

Learn more about Clearance and Settlement by clicking here.

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More about this job

Skills

Process improvement
Cloud technologies
Red Hat OpenShift
Incident response
Troubleshooting
Root cause analysis
Documentation
Implement ICT recovery system
Regulatory compliance
Organisational resilience
Collaboration
Stakeholder management
Oracle Java
Oracle
SQL
IBM DB2
Apache Kafka
Splunk
Grafana
ServiceNow
ITIL
Linux
UNIX
AWS
Kubernetes
Docker
Python
Securities
Problem solving
JCL
Leadership
Business model
Financial markets
Stock market
Transaction processing
Reporting
International trade
Teamwork

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