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Added 8 days ago
Senior Data Solutions Analyst
Highmark Health
Springfield, IL
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 8 days ago
Associate Data Scientist 2027 - AI & Data Analytics
IBM
Chicago, IL
As an Associate Data Scientist, you will help solve business problems using statistics, machine learning, and data science techniques while contributing to generative AI and agentic AI…
Added 8 days ago
Senior Data Solutions Analyst
Highmark Health
Topeka, KS
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 8 days ago
Senior Data Solutions Analyst
Highmark Health
Salem, OR
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 8 days ago
Senior Data Solutions Analyst
Highmark Health
Albany, NY
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 8 days ago
Senior Data Solutions Analyst
Highmark Health
Columbia, SC
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 9 days ago
Senior Data Solutions Analyst
Highmark Health
Denver, CO
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 9 days ago
Senior Data Solutions Analyst
Highmark Health
Charleston, WV
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 9 days ago
Senior Data Solutions Analyst
Highmark Health
Indianapolis, IN
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 9 days ago
Senior Data Solutions Analyst
Highmark Health
Montgomery, AL
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 9 days ago
Senior Data Solutions Analyst
Highmark Health
Lansing, MI
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 9 days ago
Senior Data Solutions Analyst
Highmark Health
Boise, ID
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 9 days ago
Senior Data Solutions Analyst
Highmark Health
Nashville, TN
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 9 days ago
Senior Data Solutions Analyst
Highmark Health
Concord, NH
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 9 days ago
SO
IT Quality Analyst/Tester/SEBT Specialist - ITS3
State of Minnesota
MN
- $33.96 to $55.83 USD / hour
…scope than those led by more senior Quality Assurance Analyst/Testing Lead (ITS4 and ITS5). The QA staff at this level require more direction, coaching, and mentoring when leading the…
Added 9 days ago
Senior Data Solutions Analyst
Highmark Health
Jackson, MS
…judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data…
Added 9 days ago
Systems Engineering Sr. Associate
Salesforce, Inc.
TX · IN
Working knowledge of data modeling design and relational database languages (SQL or SOQL).
Added 9 days ago
SO
Senior AI Engineer
State of Massachusetts
Boston, MA
- $89,993.11 USD / year
…Retrieval-Augmented Generation (RAG) applications, agent workflows, the data pipelines that feed them, and cost- and performance-aware model deployments. The role builds applications on…
Added 9 days ago
Sr. HCI Operations Planning Associate
Irvine, CA
Operational Reporting and Analysis: Monitor operational metrics, service levels, financial activity, data quality, and reporting outputs. Prepare reports, dashboards, scorecards, and…
Added 9 days ago
Sr. HCI Operations Planning Associate
Irvine, CA
Operational Reporting and Analysis: Monitor operational metrics, service levels, financial activity, data quality, and reporting outputs. Prepare reports, dashboards, scorecards, and…
Added 9 days ago
Senior Associate, Forensic Accounting & Commercial Damages
Berkeley Research Group, LLC
Emeryville, CA
BRG brings together industry specialists and leading experts in accounting, damages analysis, economics, finance, valuation, data analytics, and strategic analysis. Our Economics, Disputes…
Added 9 days ago
Analyst Programmer
OSU Oregon State University
Remote, United States
Reporting to the Associate Director, Enrollment Systems and Application Delivery, you will work with developers, CRM colleagues, and Enrollment Management partners to translate business…
Added 9 days ago
Data Advisor II
Edward Jones
United States
Experience with SQL, database querying tools, data analysis, or reporting tools preferred.
Added 9 days ago
EI
Paid Social Specialist (Hybrid)
Enova International
Chicago, IL · 175 W. Jackson Blvd Chicago, IL
- $90,000 to $120,000 USD / year
…through paid social, focused on Meta and YouTube, continuous A/B testing, improving data pipelines and audience segmentation, and large performance/growth goals. You are accountable for…
Added 9 days ago
PG
Senior Database Developer
Publicis Groupe Holdings B.V
Irving, TX
- $88,540 to $127,155 USD / year
Experience designing Delta Lake solutions using bronze, silver, and gold data layers; implementing schema enforcement and evolution; and applying data quality, reconciliation, unit testing,…

DTCC Candidate Experience

Application Support Engineering Associate

Jersey City, NJ, United States
Boston, MA, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

As a Application Support Engineer, you will play a critical role in ensuring the reliability, resiliency, and operational excellence of DTCC's Institutional Trade Processing (ITP) platforms that support global cross-border equity and debt trade processing and settlement.

Leveraging Site Reliability Engineering (SRE) principles, you will drive stability and continuous improvement across a complex ecosystem of distributed systems, cloud technologies, OpenShift Container Platform (OCP), and enterprise messaging platforms. Your work will help reduce operational risk, improve system availability, automate manual processes, and strengthen the reliability of business-critical services.

Supporting a portfolio of 40+ mission-critical applications, you will partner with globally distributed teams across Application Development, Infrastructure, Network, Cloud, and Operations to deliver seamless production support, rapid incident resolution, and continuous service modernization.

Your Primary Responsibilities:

Monitor application and platform health, proactively identifying and resolving reliability risks.
Lead incident response, troubleshooting, and root cause analysis (RCA) activities for critical production issues.
Drive preventative actions and service improvements to reduce recurring incidents and improve system stability.
Assess business impact and coordinate resolution efforts across technology and business teams.
Ensure application availability, performance, and resiliency across production environments.
Execute application recovery, failover, restart, and availability management procedures.
Support critical processing schedules and operational commitments.
Maintain and update support runbooks, knowledge articles, SOPs, and troubleshooting guides.
Ensure documentation remains current and audit-ready.
Establish escalation paths and SME contact information.
Support application releases, vendor upgrades, and production deployments.
Validate implementation readiness and ensure successful deployment outcomes.
Partner with development teams to improve release quality and operational readiness.
Execute Disaster Recovery (DR) procedures during planned tests and unplanned events.
Maintain DR scripts and evidence required for BCM and audit compliance.
Participate in resilience and recovery exercises.
Identify and implement automation opportunities to reduce manual effort and improve operational efficiency.
Enhance monitoring, observability, alerting, and support tooling.
Drive continuous improvement initiatives using SRE and operational best practices.
Execute and support disaster recovery (DR) testing, recovery procedures, and resilience exercises.
Maintain recovery documentation, scripts, and audit evidence required for business continuity and regulatory compliance.
Partner with Application Development, Infrastructure, Database, Cloud, Security, and Product teams to ensure service reliability.
Serve as a key stakeholder during major incidents, change events, and operational reviews.
Build strong relationships across global teams to drive operational excellence and service improvements.
Support audits, control testing, and evidence collection activities.
Ensure operational processes align with security, risk, and compliance requirements.
Maintain strong control practices that support DTCC's operational resilience objectives. Collaboration & Stakeholder Management

Qualifications:

Minimum of 4 years of related experience
Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

Java/J2EE
Oracle, SQL, DB2
IBM MQ, Kafka
Splunk, Grafana, AutoSys
ServiceNow and ITIL processes
Linux/Unix
AWS or cloud-based environments
Strong understanding of Site Reliability Engineering (SRE) principles, including reliability, observability, automation, and incident prevention.
Experience supporting distributed systems and enterprise-scale applications.
Experience with AWS or cloud-based environments.
Understanding of messaging systems, middleware, networking, or integration platforms (IBM MQ, Kafka, IIB, or similar).
Exposure to containers and orchestration technologies such as Kubernetes, Docker, and OpenShift.
Scripting or programming experience using Python or similar languages.
Knowledge of financial services, securities processing, or capital markets environments.
Strong problem-solving skills with a focus on operational excellence, automation, and continuous improvement.
Exposure to mainframe environments, including batch processing, job monitoring, and JCL.
Experience supporting Kafka-based applications and event-driven architectures.
Exposure to AI-driven automation or operational efficiency initiatives in production support environments.
Understanding of enterprise integration and distributed processing platforms.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Serves as a dedicated technology resource for advancing DTCC’s business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC’s mission to support the financial markets.

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

Learn more about Clearance and Settlement by clicking here.

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More about this job

Skills

Process improvement
Cloud technologies
Red Hat OpenShift
Incident response
Troubleshooting
Root cause analysis
Documentation
Implement ICT recovery system
Regulatory compliance
Organisational resilience
Collaboration
Stakeholder management
Oracle Java
Oracle
SQL
IBM DB2
Apache Kafka
Splunk
Grafana
ServiceNow
ITIL
Linux
UNIX
AWS
Kubernetes
Docker
Python
Securities
Problem solving
JCL
Leadership
Business model
Financial markets
Stock market
Transaction processing
Reporting
International trade
Teamwork

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